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24/12/2017 25/12/2017
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    Seralago Hotel and Suites

    5678 W Irlo Bronson Memorial Hwy, Kissimmee, FL 34746-4709
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    24/12/2017 25/12/2017
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     10 people are viewing this hotel
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    USD 211*
    USD 89*
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    Traveller (798)
    Room & Suite (325)
    Pool & Beach (99)
    Overview
    • Excellent16%
    • Very good28%
    • Average22%
    • Poor14%
    • Terrible20%
    Travellers talk about
    “room suite” (26 reviews)
    “food court” (85 reviews)
    “hot tub” (104 reviews)
    Free Internet
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Free Shuttle or Taxi Services
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Meeting Rooms
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    3.0 Star Hotel
    All hotel details
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    Rooms
    24 Dec.25 Dec.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (2,761)
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    1 - 5 of 2,285 reviews

    Reviewed 4 days ago via mobile

    It’s cheap for a reason! They only thing I liked about it is that it’s in a safe tourist area. Lots of restaurants around and stores. Right next door Pirate Cove Miniature Golfing great place. Fun Spot is also right next door another great place(boardwalk...More

    Thank Lucila O
    Response from Luis G, Manager at Seralago Hotel and SuitesResponded 2 days ago

    Dear Guest; We are disappointed that you did not bring your concerns to our attention while you were still on property so we could take immediate action. Your experience as you describe it is not the type of customer service, we have come to expect...More

    Reviewed 1 week ago via mobile

    We like finding a deal on a hotel but this was not a place I will return to. There are many cheap hotels in Orlando but I cannot recommend this one. I am not overly picky but the cleanliness level was not acceptable to me....More

    Thank ditchchamp
    Response from Luis G, Manager at Seralago Hotel and SuitesResponded 1 week ago

    Dear Guest; Thank you for taking the time to write a review on TripAdvisor it is through such candid feedback that we continue to make improvement to our product and services. We take the safety of our guests very seriously and it has never ever...More

    Reviewed 2 weeks ago

    when I checked in the first room was horrible. the room was so old. for just that one night out with my husband. Jean helped us get the best room in the house I think. love his energy and his hair :) he definitely going...More

    1  Thank Alondra M
    Response from Luis G, Manager at Seralago Hotel and SuitesResponded 1 week ago

    Dear Ms. Alondra, Thank you for your great review, we are happy you received excellent service from Jean and enjoyed your stay. We look forward to seeing you again in the near future.

    Reviewed 2 weeks ago via mobile

    The entire place smelled like mold. Garbage was left outside the rooms overnight. There was mold on the shower curtain , the frig didn’t work, and no bag for the ice bucket. The ice machine was broke also. The entire middle hallway was full of...More

    1  Thank Kathleen M
    Response from Luis G, Manager at Seralago Hotel and SuitesResponded 1 week ago

    Dear Kathleen, We are disappointed that you did not bring your concern to our attention during your stay. We have 100s of thousands of guests stay with us each year, that truly enjoy their stay. Our executive office is located in the lobby and we...More

    Reviewed 2 weeks ago via mobile

    Vernice an interesting and pleasant hostess who allowed us to spend a comfortable stay. These personal touches show all the attention she gives to her guests that makes your stay enjoyable. Vernice is an excellent host who deserves to have a bigger role in this...More

    1  Thank Michael L
    Response from Luis G, Manager at Seralago Hotel and SuitesResponded 1 week ago

    Dear Michael, Thank you for your comments. Yes Vernice is excellent team member who goes above and beyond to deliver great customer service. I have taken the liberty of sharing your comments with her immediate supervisor. We are happy you enjoyed your stay and we...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Meeting Rooms
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • USD 35 - USD 112 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 614
    • Reservation Options
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    • Location
    • United States >
    • Florida >
    • Central Florida >
    • Kissimmee
    • Also Known As
    • Seralago Hotel Kissimmee ,
    • Seralago Kissimmee ,
    • Seralago Hotel And Suites Kissimmee, Florida
    Add Photo Photos
    Traveller (798)
    Room & Suite (325)
    Pool & Beach (99)
    Dining (30)
    Hotel & Grounds (551)
    Bathroom (74)
    Family and Play Areas (21)
    Nearby
    Nearby HotelsSee all 154 hotels in Kissimmee
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    4,678 reviews
    1.87 km away
     
    Quality Suites The Royale Parc Suites (Old AX # 10038826)
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    .82 km away
     
    Nearby Restaurants
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    Checker's
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    Nearby Attractions
    Fun Spot America
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    Old Town
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    Ask a question
    Questions & Answers
    JoannaBee731
    1 December 2017|
    AnswerShow all 3 answers
    Response from chris c | Reviewed this property |
    It all depends how much you want to spend ! Hotels & resorts vary If you’re going to Disney,you might want to stay closer
    0
    Votes
    LM M
    19 November 2017|
    Answer
    Response from Luis G | Property representative |
    Our shuttle schedule is too extensive to print here, please contact the hotel directly via telephone and they will email you a copy.
    0
    Votes
    Amezy86
    3 September 2017|
    AnswerShow all 5 answers
    Response from allen2124 | Reviewed this property |
    they run shuttles every hour and i believe up to a couple hours after park closes. please check with front desk . times and frequencies may have changed.
    1
    Vote
    Room Tips
    "pool views are better"
    Read review
    "Most rooms are great get an interconnecting one"
    Read review
    "there is no tip except pick somewhere else."
    Read review
    "I don't tip anything because the hotel is terrible"
    Read review
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