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Gaylord Palms Resort & Convention Center

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Gaylord Palms Resort & Convention Center
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4,217 Reviews from our TripAdvisor Community

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Showing 4,088: English reviews
Fort Walton Beach, Florida
Reviewed yesterday NEW

Short of some of Disney's luxury hotels this is the best I have stayed at in the Orlando area. Great location close to Walt Disney world and just a couple minutes from Highway 92. The ambiance is amazing from the second you pull in the driveway.. Food is awesome although be ready for the price. Service is great.

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Helpful?
Thank jb0les
Charlotte, North Carolina
Reviewed 2 days ago NEW

We recently stayed at the Gaylord Palms in Kissimmee for a business conference. For the most part the property is 5 star, but in small ways it is missing the mark. The good - It's beautiful. It has nice, clean, spacious rooms and bathroom. Attentive housekeeping. Very nice front desk and concierge staff. Great pool areas, children's water park and...

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Helpful?
Thank Debbi D
Hudson, Ohio
Reviewed 4 days ago NEW

Stayed here recently for a conference. For those not familiar, this is part of the Marriott family of hotels. Facility is quite detailed and very clean. Ample room and restaurants. Also offers 24hour room service, albeit a limited menu but certainly good enough for late night cravings. Related to the convention center- only drawback is there are no restrooms within...

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Thank Scott L
Reviewed 4 days ago NEW

Hated the enclosed dome of the hotel area and fake rocks etc.. Lots of noise and two nights I was kept awake till midnight with people below my room at the restaurant. Insist on an outward facing room at all costs. Also was not able to get my preference in rooms. Finally, it is part of Marriott, but that was...

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Helpful?
Thank Marc B
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Dear Marc B, We sincerely appreciate the time you took to comment on your recent stay. We are deeply disappointed to hear that you were not satisfied with your entire experience. We strive to ensure each customer has a flawless guest experience and we’re very sorry we did not provide this for you. Please be assured that your comments are...

Port Saint Lucie, Florida
Reviewed 4 days ago NEW

The room is as comfortable as most nice hotels. What really makes this hotel exceptional are the atrium view rooms which have a balcony that over look the atrium. Double doors open into the atrium which is a climate controlled tropical forest. Sitting on the balcony is like being outdoors minus the bugs and humidity.

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Thank maryaU7784HH
Miami
Reviewed 5 days ago NEWvia mobile

Enjoyable, comfortable and beautiful!!! Our family loved this vacation! It's about 10-15 min away from WDW and offers a shuttle. The indoor atrium is gorgeous and my children enjoyed the ICE exhibit, they offer at Christmas time as well as the 60ft Christmas tree and outdoor waterpark complete with four different sky high slides! It is a large property and...

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Thank Elderby8
Fort Lauderdale, Florida
Reviewed 6 days ago NEW

When you walk into the property, it's like no other. It's like being inside yet being outside with glass domed ceiling, extensive live foliage, ponds, waterfall, and more. It's really incredible. Then, there's the vast choices of restaurants and if you are so fortunate to be attending a conference there, you never have to leave the place or walk outdoors...

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Thank Jeffrey Z
Burlington, North Carolina
Reviewed 6 days ago NEW

As all Gaylord Resort properties, the Palms Resort in Kissimmee is large. Not to the size of Nashville's Gaylord (thankfully) but large enough to have plenty of restaurants, bars and shops. This facility has a water pack for the family and kids and plenty of grassy area for just playing around or relaxing. Come prepared to stay on site, since...

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Thank Taylor W
Reviewed 6 days ago NEWvia mobile

Whenever I attend conferences in Orlando the Gaylord Palms is the preferred location. They have considerable conference facilities, and an impressive resort to match. It is certainly an ideal location if you are attending conferences with family in tow.

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Thank Roquita C
Port Saint Lucie, Florida
Reviewed 6 days ago NEW

My husband and I booked an atrium view room, the room was nice we had a king bed and a view of the Everglades atrium which was really nice. The grounds are beautiful and it was a very unique experience. I only give 3 stars due to the room service food, we ate a late lunch at the Moors which...

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Helpful?
Thank milltwngrl1
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Dear milltwngrl1, Thank you for taking the time to comment on your recent stay at Gaylord Palms Resort. We are glad to hear you enjoyed your atrium view room along with our beautiful atrium however, we are deeply disappointed to hear about your experience with In Room Dining. We strive to ensure each customer has a flawless guest experience and...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Just minutes from Central Florida's world-famous theme parks, including Walt Disney World, Sea World and Universal Orlando, the 1,406-room Gaylord Palms Resort is the ideal destination for leisure and business travelers alike. This spectacular resort features 4.5 Acres of beautifully manicured gardens and themed environments beneath a signature glass-covered atrium. On-site leisure and recreation opportunities abound with the Cypress Springs Family Fun Water Park, featuring a multi-level water playground and four water slides; the adults-only South Beach Pool; Forbes Travel Guide's Four Star Relache Spa & Salon; Wreckers Sports Bar, featuring a two-story sports screen; and a 24 hour fitness center. And with eight restaurants and lounges ranging from fine dining at Old Hickory Steakhouse to casual poolside fare at SandBar, Gaylord Palms offers something for every appetite ... more   less 

Additional Information about Gaylord Palms Resort & Convention Center

Address: 6000 W. Osceola Pkwy., Kissimmee, FL 34746-4414
Region: United States > Florida > Central Florida > Kissimmee > Gaylord Palms Resort and Convention Center
Price Range: $290 - $565 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gaylord Palms Resort & Convention Center 4*
Number of rooms: 1406
Reservation Options:
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Also Known As:
Gaylord Palms Hotel Kissimmee
Gaylord Resort
Gaylord Palms Resort Orlando
Gaylord Palms Orlando
Gaylord Palms Resort & Convention Center Kissimmee, Florida
Hotel Style:
#3 Business Hotel in Kissimmee
#4 Spa Hotel in Kissimmee
#4 Luxury Hotel in Kissimmee
#5 Romantic Hotel in Kissimmee
#9 Top resorts Hotel in Kissimmee
#12 Family Hotel in Kissimmee
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Questions & Answers

Here's what travellers have asked, with answers from Gaylord Palms Resort & Convention Center staff and other travellers.
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Questions? Get answers from Gaylord Palms Resort & Convention Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a lobby room and choose from the variety of themes.”
 of 5 bubbles jb0les, 18 Feb 2017 | Read review
“ask for an interior view room. the waterfalls provide a bit of white noise for better sleep.”
 of 5 bubbles scottl578, 15 Feb 2017 | Read review
“Facing outside.”
 of 5 bubbles marcbE631LV, 15 Feb 2017 | Read review
“Atrium rooms have a great in room experience. non atrium rooms are nice and the climate controlled atrium can still be enjoyed by strolling.”
  • View from walk inside atrium
 of 5 bubbles maryaU7784HH, 15 Feb 2017 | Read review
“Ask to overlook the atrium or waterfall with a balcony - not sure what they call the inside views.”
 of 5 bubbles JeffreyZ471, 13 Feb 2017 | Read review
5 of 5