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Coconut Cay Resort & Marina

PricelineUSD 117*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 191*
USD 117*
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USD 191*
USD 179*
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Coconut Cay Resort & Marina
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512 Reviews from our TripAdvisor Community

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Showing 474: English reviews
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Reviewed 6 days ago NEWvia mobile

The staff was wonderful & room in the new building was beautiful HOWEVER TripAdvisor failed miserably with communication with hotel. I did not get the room I paid for nor the location on hotel grounds I booked.

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Helpful?
Thank Melissa R
Naples, Florida
Reviewed 3 weeks ago

This property is an old 1950's motel that's needs major renovations. In unit 67 the front door jam striker plate was loose and barely holding on to the wood jam. There was all sorts of light between the door jam and the door. The bathtub drain must be 40 years old and need to be replaced, there is dirt and...

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Helpful?
Thank RichP34109
Reviewed 3 weeks ago

they were told that I am disabled, and the room they gave us had two like 10" steps. but when my wife complained they did change our room. we didn't ask where it was, but the beach you showed on your site we never found.

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Helpful?
Thank norbert m
KeysyMarathon, Manager at Coconut Cay Resort & Marina, responded to this review

We do not advertise wheel chair accessible rooms because we have very few and they go fast. We advertise that we are on canal and some of the rooms are dockside. No where in our website does it say that the hotel is on a beach. We actually say on our website that we are 1 mile AWAY from the...

Miami, Florida
Reviewed 4 weeks ago

Ok yes so what they don't have the most updated furniture. Its a great place to stay, have fun with the family. Lots of things to do, close to stores and places to eat. For the most part the staff crew are the best. They care about you and your stay at the Cay!! Love you all and see you...

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Helpful?
Thank tmaria305
KeysyMarathon, Manager at Coconut Cay Resort & Marina, responded to this review

We are very glad you enjoyed your stay! It is very nice of you to leave such a lovely review. If you mention this post you can get 10% off the next time you stay :)

Reviewed 18 April 2017 via mobile

We travelled with our 2 kids. Our room backed Onto a deck which lead to a dock. My husband went kayaking and fat tire biking (included in our stay). The room was clean and spacious, tropical looking. We enjoyed laying by the pool and talking to the people around the resort. It has a very Caribbean feel. Would stay there...

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Helpful?
1Thank Vanessa B
Naples, Florida
Reviewed 26 March 2017 via mobile

The staff was amazing we had questions about what to do and where to go. Usually people roll their eyes and give you an "I'm not sure answer" not at coconut cay they were extremely helpful with everything my family and I needed. Recommendations where to eat were hand picked by the staff. The rooms were pretty modern and most...

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Helpful?
1Thank marcoh99
KeysyMarathon, Manager at Coconut Cay Resort & Marina, responded to this review

Thank you for taking the time to leave your review. We are very glad you enjoyed your stay! If you mention this post you can get 10% off the next time you stay :)

Toronto, Canada
Reviewed 26 March 2017

Staff was friendly and that's the only thing positive to say about this hotel. Cinder block walls, no natural light, shower that didn't drain. We stayed near the front, the incredibly loud pool music was blasting till 11pm the first night. This place is in desperate need of an overhall. Wasn't expecting anything fancy but I had to pull the...

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2Thank Serosity
KeysyMarathon, General Manager at Coconut Cay Resort & Marina, responded to this review

We are currently doing renovations and we have 3 new buildings that were just put up. The pool is closed and locked at 10pm every night so there is no way the music was on until 11pm. Sorry you didn't have a good stay but if you had any complaints you should have came to the front desk and we...

Toronto, Canada
Reviewed 26 March 2017

The girls at the desk were nice and the tv had plenty of channels. These are the good points. Nothing against the management or owners, this is just the best that it can get, but it aint good enough for 240.00 CAD a night. Thought we would get something fun in an old fashioned sort of way, but just old...

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Helpful?
Thank hooventood7
KeysyMarathon, General Manager at Coconut Cay Resort & Marina, responded to this review

We are currently remodeling and doing renovations to upgrade the hotel. Paying $176 usd is a standard price for the time of year in the Florida keys. We are located on the water exactly like it is pictured online, but you booked a standard room which is not located directly on the water. Sorry you did not have a good...

Gainesville, Florida
Reviewed 25 March 2017 via mobile

My family and I had an awesome time at Coconut Cay. Very friendly staff and nice amenities. Kayaks and paddle boards being available to use was awesome! Will definitely go back next year during March.

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Helpful?
Thank MarkLundy69
New York
Reviewed 14 March 2017

The staff was very friendly and helpful, it goes downhill from there.The room was so poor;y decorated, I actually hit my head twice walking from the bed to the bathroom. There is a rack attached to the wall that sticks out at the end of the bed and I had to duck so as not to hit my head. the...

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Helpful?
Thank msclvr1954
KeysyMarathon, General Manager at Coconut Cay Resort & Marina, responded to this review

We are working on upgrading the hotel and we have several brand new buildings of rooms that were just put up. I hope you will consider staying in our new rooms in the future.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Coconut Cay Resort & Marina offering the comfort and charm of a Bahamian style resort, located on the scenic gulf side of Marathon, Florida. We are minutes away from Sombrero Beach, Bahia Honda State Park, the Historic 7 Mile Bridge and Pigeon Key Historic Site, Museums of Crane Point Hammock, great snorkeling, scuba diving and fishing. Your senses will delight in our colorful motifs, shimmering palms and glorious year round sunshine. Your mind and body can relax in our 24/7 pools. Come and enjoy an island life style of total relaxation in our comfortably priced accommodations. It’s a tropical oasis in the heart of the Florida Keys. Come, SEA and play in our ocean, the way it used to be. ... more   less 

Additional Information about Coconut Cay Resort & Marina

Address: 7196 Overseas Hwy, Mile Marker 51, Marathon, FL 33050-3138
Region: United States > Florida > Florida Keys > Marathon
Price Range: $183 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Coconut Cay Resort & Marina 2*
Number of rooms: 34
Reservation Options:
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Also Known As:
Coconut Cay Resort And Marina
Coconut Cay Resort & Marina Hotel Marathon
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Questions & Answers

Here's what travellers have asked, with answers from Coconut Cay Resort & Marina staff and other travellers.
4 questions
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Wellington, Florida
11 months ago
Williamsport, Pennsylvania
over a year ago
Lighthouse Point, Florida
Defiance
over a year ago

See all questions (4)

Questions? Get answers from Coconut Cay Resort & Marina staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for.a room in a new building, when I booked I was told they were stil waiting for a CO.”
RichP34109, 3 May 2017 | Read review
“don't take the rooms on the office, that is looking at the motel.”
norbertm732, 2 May 2017 | Read review
“try to get a room in the back of the hotel.”
msclvr1954, 13 Mar 2017 | Read review
“Confirm cost in case of extra charge for over 2 people. Don't expect the Hilton.”
leeo130, 14 Dec 2016 | Read review
“Go for the rooms in the back with river views!”
bondagegirl, 27 Jul 2016 | Read review
5 of 5
Priceline
USD 117* /night
View Deal
getaroom.comUSD 191
TravelocityUSD 179
Booking.comUSD 117
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*Disclaimer
Prices are for 1 room, 2 adults
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