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Santa Maria Suites

Travellers' Choice award winner
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 372*
USD 376*
USD 372*
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Santa Maria Suites
Santa Maria Suites
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1,712 Reviews from our TripAdvisor Community

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Showing 1,561: English reviews
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Reviewed yesterday NEW

This place is wonderful. The suites are spacious, fully updated and well appointed. Each bedroom has its own bathroom, the kitchen has everything you need and then some. The patio outside your door is large and private. The pool is lovely as the grounds are well landscaped that provides a tropical setting. The staff are friendly, fun, courteous and helpful,...

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Helpful?
Thank Jennifer L
Liverpool, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 26 August 2016 via mobile

Would highly recommend this place!Fabulous suites which are beautifully furnished, immaculately clean and fully equipped. Full self catering facilities with washing machine & dryer. Wash up liquid, t towels, dishwasher tabs, soap powder, coffee, creamer etc.. provided. We stayed in 2 bedroom, 2 floor suite with pull out sofa bed in lounge. Plenty of room for family of 5 (4adults/1teen)....

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3Thank Dawny U
About Hotel's Favourite Review
SMSJEH, Owner at Santa Maria Suites, responded to this review

Dear Dawny U, I was so pleased to read that our hotel was part of your perfect, first time stay in Key West. We so look forward to hosting your many return trips to Key West. All the best, Jim Heineman VP Operations

Naples, Florida
Reviewed 4 days ago NEW

PLEASE READ MY REVIEW! My name is Lisa I'm a Florida residence and I'm a Service Manager, so I take customer service very serious. I've been shopping around for Resorts for my Son and his Future Bride. The 2 Places I picked were The Waldorf and Santa Maria Suites. The Waldorf attracted me for it private beach the rate was...

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2Thank lisae334467
SMSJEH, Owner at Santa Maria Suites, responded to this review

Dear lisae334467, Thank you so much for this great review of our hotel. We have a great location and our amenities we offer are some of the best on the island. Customer Service is our focus 100% of the time so we really appreciate your comments based on your current profession. Matilda is one of the many superstars we have...

Reviewed 5 days ago NEWvia mobile

This place was the best! The staff were super friendly and helpful. Our room was just what we expected and more, perfect. No complaints at all. The stay at Santa Maria was beyond our expectations! In addition to the great room we got free smoothies by the pool everyday, even one day when it was pouring rain. We got use...

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Helpful?
1Thank DScott60
SMSJEH, Owner at Santa Maria Suites, responded to this review

Dear DScott60, Thank you so much for taking the time to write this "Five Star" review of our hotel. Our team works hard everyday to make sure every guests stay is memorable and fun. We look forward to hosting your next visit to Key West. All the best, Jim Heineman VP Operations

NY
Reviewed 5 days ago NEW

I've stayed at this hotel 7-8 times in the last 10 years, so we obviously love it and I will continue to love it. However, this time there were a few issues that were really more annoyances. The wifi was awful. It almost never worked the entire 5 days we were there. The hotel knew about it and said it...

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Helpful?
Thank amyj1020
SMSJEH, Owner at Santa Maria Suites, responded to this review

Dear amyj1020, Thank you for taking the time to write about your recent stay with us. We appreciate all your past visits and look forward to you next trip to Key West. I will pass along your comment to our team at the hotel so that they can continue to make every guest stay even more memorable. All the best,...

Reviewed 6 days ago NEW

Well located (a few steps to Duval street and the beach), very well equipped, outstanding service (even ordered catering for us to be delivered by the pool), a small resort that I definitely recommend.

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Helpful?
Thank Brigitte B
SMSJEH, Owner at Santa Maria Suites, responded to this review

Dear Brigitte B, Thank you so much for taking the time to write this "Five Star" review of our hotel. Our team works hard everyday to make sure every guests stay is memorable and fun. We look forward to hosting your next visit to Key West. All the best, Jim Heineman VP Operations

Doncaster
Reviewed 6 days ago NEWvia mobile

Just returned from a short holiday from Santa Maria Suites as an end to our cruise trip. What a perfect place to end with, suites are immaculate, pool great, and the muffins and chocolates at the end of the day were the perfect finishing touches. Couldn't ask for a better place to stay in the whole of Key West with...

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Helpful?
Thank Westie95
SMSJEH, Owner at Santa Maria Suites, responded to this review

Dear Westie 95, Thank you so much for taking the time to write this "Fantastic" review of our hotel. Our team works hard everyday to make sure every guests stay is memorable and fun. We look forward to hosting your next visit to Key West. All the best, Jim Heineman VP Operations

Reviewed 1 week ago NEW

We loved our recent visit to Key West and one of the highlights was our stay at Santa Maria Suites. The folks at the front desk were very friendly and helped us with reservations and suggestions for places to go. The pool is kid friendly and was a great place to hang out. The pool side bar is open every...

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1Thank Krishna B
SMSJEH, Owner at Santa Maria Suites, responded to this review

Dear Krishana B, Thank you so much for taking the time to write this "Five Star" review of our hotel. Our team works hard everyday to make sure every guests stay is memorable and fun. We look forward to hosting your next visit to Key West. All the best, Jim Heineman VP Operations

Long Island, New York
Reviewed 1 week ago via mobile

Just left and loved our stay. The rooms were spacious,and immaculate and the customer service was top notch. The only complaint...the few families who reserved pool chairs by marking their territory with books, hats and other items hours before they came down to use them, then leaving them there all day as they came and went. Perhaps there should be...

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Helpful?
1Thank diamond_fitness
SMSJEH, Owner at Santa Maria Suites, responded to this review

Dear dianmond_fitness, Thank you so much for taking the time to write this "Fantastic" review of our hotel. Our team works hard everyday to make sure every guests stay is memorable and fun. We look forward to hosting your next visit to Key West. All the best, Jim Heineman VP Operations

Reviewed 1 week ago

As a small business owner, I have always believe the people you employee make your business successful and the Santa Maria Suites is a perfect example of just that. All interactions with the staff were fantastic from reception to housekeeping. Ken is " one of kind" and the hotel would not be the same without him. He did everything in...

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Helpful?
Thank Jack J
SMSJEH, Owner at Santa Maria Suites, responded to this review

Dear Jack J, Thank you so much for this "Outstanding" review of our hotel. Ken and Alex are two of the many superstars we have on our team that work hard each and everyday to insure that all our guests have a memorable stay. We look forward to hosting all your future visits to Key West. All the best, Jim...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Ambrosia
Ambrosia
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Concierge
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience the eclectic and sophisticated charm of Key West with out the hustle & bustle of a large hotel at the Santa Maria Suites Resort. Barely a block from Duval Street and the Atlantic Ocean, the Santa Maria is an elegantly refined all suites hotel designed for the discriminating traveler. ... more   less 

Additional Information about Santa Maria Suites

Address: 1401 Simonton Street, Key West, FL 33040-3116
Region: United States > Florida > Florida Keys > Key West
Price Range: $548 - $995 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Santa Maria Suites 4*
Number of rooms: 35
Reservation Options:
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Also Known As:
Santa Maria Hotel Key West
Santa Maria Resort
Santa Maria Suites Key West, Florida
Hotel Style:
#1 Top resorts Hotel in Key West
#2 Luxury Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from Santa Maria Suites staff and other travellers.
24 questions
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Pittsburgh, Pennsylvania
over a year ago
9 months ago
Pittsburgh, Pennsylvania
Pennsylvania
2 days ago
Ft Lauderdale, United States
22 days ago

See all questions (24)

Questions? Get answers from Santa Maria Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 31 has 2 bedrooms with bathroom, parking and garden view, 1st floor is a bit dark.”
819brigitteb, 23 Apr 2017 | Read review
“Look for second floor flats overlooking the pool. The balconies are a great place to sit and enjoy the weather”
krishnab622, 22 Apr 2017 | Read review
“Number 11 away from the pool and nobody walks past .”
phillipk8, 14 Apr 2017 | Read review
“Loved our 2 story room with pool views....”
thebeanprince, 12 Apr 2017 | Read review
“two room suites”
mredr12, 9 Apr 2017 | Read review
5 of 5
Expedia.com
USD 372* /night
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Booking.comUSD 376
Hotels.comUSD 372
TripAdvisorUSD 372
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*Disclaimer
Prices are for 1 room, 2 adults
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