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The Saint Hotel Key West, Autograph Collection

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The Saint Hotel Key West, Autograph Collection
The Saint Hotel Key West, Autograph Collection
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407 Reviews from our TripAdvisor Community

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Showing 360: English reviews
Reviewed 2 days ago NEW

Stayed here one night in January; we were really looking forward to a luxurious experience. Not a chance, sadly. First they tried to make us pay again for the room, then after the found the reservation they apologized and said they gave us an upgrade, to the "best room in the Hotel". The room was on the roof.....view of the...

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Helpful?
Thank Cyrus H
Grand Rapids, Michigan
Reviewed 3 days ago NEWvia mobile

We planned a long road trip and made the mistake of only alotting one overnight on Key West. Big mistake, especially because it gave us so little time to enjoy this breathtaking hotel. It's a level 9 Marriott property and the best possible usage of your points. From the street it looks like any one of the other house facades...

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Helpful?
Thank Penwah609
Abraham C, General Manager at The Saint Hotel Key West, Autograph Collection, responded to this review

Dear Penwah609, Thank you for this lovely review and your kind words. We are so excited to hear that you enjoyed our property! We strive to create a memorable experience with each and every one of our guests! As part of the Autograph Collection, we aim to be "Exactly Like Nothing Else," so we love to hear that you appreciated...

Alexandria, Virginia
Reviewed 4 days ago NEW

We took a long weekend to drive from Miami to Key West with stops along the way. We booked our one night in Key West here, through Chase credit card's site. We arrived early--around 1pm and were told that our room wasn't ready yet, but that due to our Marriot status, we'd been upgraded to the best room in the...

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3Thank Andrea V
Abraham C, General Manager at The Saint Hotel Key West, Autograph Collection, responded to this review

Dear Andrea V, We thank you once again for taking the time to share your recent experience at The Saint Hotel Key West with us again. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like...

Wayne, New Jersey
Reviewed 4 days ago NEW

Visited 02/03/2017. This is our 2nd stay at a "Saint" hotel, one of Marriott's Autograph Collection (The other was in New Orleans). Much like the New Orleans location, this one is in a perfect location, located in between Duval and Whitehead Streets on Eaton. Walking distance from everything. The staff was very welcoming and made us feel very right at...

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Helpful?
Thank Conradb2
Abraham C, General Manager at The Saint Hotel Key West, Autograph Collection, responded to this review

Dear ConradB2, Thank you so much for being a repeat guest of ours...we appreciate your patronage! Also, thank you for this lovely review! We are so happy to hear that you once again enjoyed a Saint Hotel property. We strive to make each and every one of our guests feel like a part of The Saint family. We are happy...

Wilmington, North Carolina
Reviewed 5 days ago NEWvia mobile

Spending five nights here on work / vacay. Staying part of the time in room 302 which is a converted attic. Sounds bad but it's really very nice. White futon sofa, chair dresser. Two TV's. Desk/work station. Two queen beds. "A Frame" ceilings AND a balcony which over looks Duval street. Very easy walk to Mallory Square, art galleries and...

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1Thank Paula H
Abraham C, General Manager at The Saint Hotel Key West, Autograph Collection, responded to this review

Dear Paula H, Thank you so much for taking the time to review your recent stay at The Saint Hotel Key West! We greatly appreciate your 5-star review and kind words. I'm so happy to hear that you enjoyed our loft room! It's only one of two suites that we have on property. Definitely one of our more unique offerings!...

Sarasota, Florida
Reviewed 6 days ago NEW

You cannot beat the location of this hotel, right off of Duval St, with a side exit that does go onto the street. Small hotel and that has some benefits and problems but overall I would stay here again. With my Marriott status I received free breakfast, 2 eggs any style or a continental breakfast, both were great. Small pool...

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Helpful?
Thank jdolan
Abraham C, General Manager at The Saint Hotel Key West, Autograph Collection, responded to this review

Dear jdolan, Thank you so much for this lovely review! We are so happy to hear that you enjoyed our property and some of our amenities. Allow me to extend my apologies for the mishap at the pool. Usually our bellman keep an eye on the pool table and will remove towels that are left behind if it looks like...

Minneapolis, Minnesota
Reviewed 1 week ago

We have been to KW several times and did not see this hotel even though it is right off Duval street. If you take the "hidden entrance" it is right on Duval street. The staff there were more than nice! The check in was quick and easy and the staff at the bar and restaurant were friendly and attentive. When...

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1Thank G3398TMdennisp
Abraham C, General Manager at The Saint Hotel Key West, Autograph Collection, responded to this review

Dear G3398TMdennisp, Thank you so much your kind words regarding your recent stay at The Saint Hotel Key West. We are so happy to hear that our property and staff created a lasting impression! Please come back and see us when your travels bring you back to Key West. Cheers!

Reviewed 1 week ago

We stayed here for our last night in Key West and we were so glad that we did. The décor was funky, hip, quirky and made us smile a lot. We stayed the first part of February and the weather was much warmer than usual (in the high 70's). The pool was great and there was enough seating for all...

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1Thank Diane B
Abraham C, General Manager at The Saint Hotel Key West, Autograph Collection, responded to this review

Dear Diane B, Thank you so much for taking the time to review your recent stay with us here at The Saint Hotel Key West. We are thrilled to hear you enjoyed our property and amenities! Jess is our lovely bartender from London and we will be sure to pass along your kind words to her! We strive to make...

Reviewed 1 week ago

Stayed in room 212 with my wife for 5 nights. Would definitely stay again. +++Exemplary customer service. Everyone from the front desk, bartenders, maintenance, and housekeepers were friendly and professional. The people that work at this hotel really played a large role in making our stay feel special. Management provided a very nice handwritten note and complementary bottle of sparking...

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1Thank Bgc78
Abraham C, General Manager at The Saint Hotel Key West, Autograph Collection, responded to this review

Dear Bgc78, Thank you so much for taking the time to provide such a thorough review of your recent stay with us. We are so happy to hear that you had a memorable experience with us and that our staff made a lasting impression. We hope that when your travels bring you back to Key West that you will choose...

Washington, DC
Reviewed 1 week ago

This was our third stay at The Saint. Our first stay was just after it opened and was met with great surprises. We found luxury in the old town section of Key West combined with a relaxed island feel. The service was attentive and wonderful with a beautiful room in a perfect location. When we returned for our second stay...

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3Thank Flyin2the_moon
Abraham C, General Manager at The Saint Hotel Key West, Autograph Collection, responded to this review

Dear Flyin2the_moon, I would like to start out by saying thank you so much for being a repeat guest of ours here at The Saint Hotel Key West. Our goal is to make every stay as special and memorable as the first. I am so sorry to hear that we have fallen short of that standard. Maintaining the cleanliness of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning

Additional Information about The Saint Hotel Key West, Autograph Collection

Address: 417 Eaton St, Key West, FL 33040-6511 (Formerly The Saint Hotel Key West)
Region: United States > Florida > Florida Keys > Key West
Price Range: $522 - $906 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Saint Hotel Key West, Autograph Collection 3.5*
Number of rooms: 36
Reservation Options:
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Also Known As:
The Saint Hotel Key West, Autograph Collection Florida
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Questions & Answers

Here's what travellers have asked, with answers from The Saint Hotel Key West, Autograph Collection staff and other travellers.
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Questions? Get answers from The Saint Hotel Key West, Autograph Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“wide variety of rooms from very small to large so really think out what you want in your room.”
 of 5 bubbles jdolan, 14 Feb 2017 | Read review
“We stayed upstairs but being by the pool would be nice.”
 of 5 bubbles G3398TMdennisp, 9 Feb 2017 | Read review
“Highly recommend rooms facing the pool.”
  • Rm 212 balcony view
  • Swanky!
  • Rm 212, large shower
 of 5 bubbles Bgc78, 7 Feb 2017 | Read review
“Get a superior class to ensure that you have adequate room space”
  • Superior king room
 of 5 bubbles RickyD23, 6 Feb 2017 | Read review
“See The Saint Web-site. There are good pictures to help you decide the best room for your interests.”
 of 5 bubbles sweigartrichard, 6 Feb 2017 | Read review
5 of 5