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Hyatt Residence Club Key West, Windward Pointe

746 reviews
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Traveller (436)
Room & Suite (152)
Pool & Beach (58)
Overview
  • Excellent62%
  • Very good26%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
“abbey road”(61 reviews)
“time share”(48 reviews)
“snack shack”(24 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Poolside Bar
3.5 Star Hotel
All hotel details
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (746)Write a Review
There are newer reviews for Hyatt Residence Club Key West, Windward Pointe
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Traveller rating
431
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25
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431
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66
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All reviewsabbey roadtime sharesnack shackvolleyball courtshuffle boardfull kitchenping ponginfinity poolduval streetwasher and dryermaster bedroominternational airportbeautiful bedroomsmathers beachshort driveocean viewclose to the airport
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21 - 25 of 723 reviews
Reviewed 10 September 2017 via mobile

Stayed here for a couple of weeks and couldn't fault the accommodation or facilities. Really nice pool area, beach bar and hammocks dotted around the site. Recommend bennihanas just across the block, although make sure you book.

Thank Phillip B
Reviewed 4 September 2017 via mobile

Beautiful property, beautiful views except that the airport is literally right over the fence. A lot of space for a big family like ours. The bed and pillows were not comfortable, actually woke up sore every day. The manager at the front desk was very...More

Thank happytravler79
Reviewed 29 August 2017

I will start with the positives. I wife and Our four children stayed at this property for a weeklong vacation. We were very excited about this hotel at first. We had two bedrooms apartment with the beautiful balcony partial Oceanview. Staff is very friendly, great...More

Thank Shaikh S
Response from Atif A, General Manager at Hyatt Residence Club Key West, Windward PointeResponded 31 August 2017

Thank you for taking your personal time in sharing your feedback with us and trip advisor viewers. We are glad overall you enjoyed the facility and amenities offered. And our staff was able to exceed expectations when it came to maintenance of property and guest...More

Reviewed 27 August 2017

Traded for two bedroom suite here. Would have expected more from a Hyatt. Good things were washer/dryer, clean towels every day, nice pool/whirlpool and nice ocean view. No beach access, but we knew that. Nice balcony. Needs updating with: bit dated, very, very noisy with...More

Thank Ernie W
Response from Atif A, General Manager at Hyatt Residence Club Key West, Windward PointeResponded 31 August 2017

Thank you for taking your personal time in sharing your feedback with us and trip advisor viewers. We are appreciate you sharing the positives and recognizing our efforts in any areas mentioned. I want to sincerely apologize on behalf of the entire management for any...More

Reviewed 24 August 2017 via mobile

The resort is located a short walk from the airport & right across from the beach. Very convenient . The resort itself has a great pool area with a snack bar where you can order food & drinks & they'll bring it out to your...More

Thank Joseph M
Response from Atif A, General Manager at Hyatt Residence Club Key West, Windward PointeResponded 24 August 2017

Thank you for taking your personal time in giving us and trip advisor viewers honest feedback. We are glad you enjoyed the overall Residence club. Location is definitely a plus factor where we are far away from all the hustle fun Duval street , so...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Babysitting
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
USD 345 - USD 578 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Top resorts Hotel in Key West
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 345 - USD 578 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Top resorts Hotel in Key West
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (436)
Room & Suite (152)
Pool & Beach (58)
Dining (10)
Family and Play Areas (4)
Questions & Answers
Ask a question
mermaid12
2 December 2017|
Answer
Response from Dick C | Reviewed this property |
Haven't been there since hurricane, but as an owner I received frequent updates. Understand that it is completely restored, perhaps better than before.
1
Vote
Salty67
30 August 2017|
AnswerShow all 6 answers
Response from Dick C | Reviewed this property |
No robes.
0
Votes
CSchingledecker
17 August 2017|
AnswerShow all 6 answers
Response from Dick C | Reviewed this property |
Yes, A combo unit.
0
Votes
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Room Tips
"East facing rooms are great and the balcony is wonderful to watch sunups"
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"All rooms have a great view of the ocean. We prefer the 2nd floor, but all rooms are great."
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"They are all pretty much the same, 3rd floor building 3 was nice."
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"Get a room facing east has full open balcony great Ocean Views."
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