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Courtyard Key West Waterfront

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558 Reviews from our TripAdvisor Community

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Showing 483: English reviews
Basingstoke, United Kingdom
Reviewed 22 April 2015 via mobile

4 night stay at hotel on business. Excellent room, very clean. Staff very helpful. Free Shuttle bus into town very reliable. Pool area clean with sun beds and Tiki bar. Happy hour between 4 and 7 offers good value. Enjoyed my stay and would return if visiting Key West again.

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Helpful?
1Thank Superlead
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

Thank-you very much for reviewing our property, we very much appreciate getting feedback from all our guests. We are so glad you enjoyed your stay and hope that you will be back for another visit soon.

Miami Beach, Florida
Reviewed 17 April 2015

What a GREAT hotel, travelled from Australia only 5 days prior and wanted to visit Key West, Rang Barbara and she was so polite and helpful on the phone, I made my mind up there and then to stay at the Courtyard. On arrival Barbara once again showed exceptional customer service skills and looked after us. As for the room,...

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2Thank smiffy5353
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

Thank-you for taking the time to write us such a lovely review! We will be sure to pass along your kind words to Barbara. You sound like you had a great stay here with us, we are so happy to hear that. Sorry to hear you won't be able to make the trip back over from Australia again any time...

Reviewed 15 April 2015

I stayed for 2 days, everything was perfect. I stayed in the main building, Noise was not a problem (My Room faced N. Roosevelt BLVD) Property was in great condition, Pool, Small Beach and Broadwalk. Highly recommend this hotel.

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3Thank Mark F
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

Thank-you for your review of our property. We are so pleased you enjoyed your stay with us and hope you will be back soon!

Spartanburg, SC
Reviewed 8 April 2015

This was my first overnight stay in Ley West, but I stay in over 100 hotel rooms a year, so I'm a good judge, and quite picky. The hotel is easy access, and very convenient. Publix, restaurants and shopping right across the street. The shuttle runs down town every half hour, and is no charge. So that eliminates the need...

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5Thank ChangingPlans
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

Thank-you very much for your glowing review, it has been passed along to everyone on the property with a congratulations for a job well done! We are so pleased you had such a great experience here with us and very much hope to see you here again soon.

Reviewed 6 April 2015

Thank you for having an opportunity to spend a night over in one of your suites with ocean view. We really enjoyed your hospitality. The hotel was superclean and the staff was amazing. They even closed the restaurant later just for us to have a dinner.

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1Thank Ninkaaaa001
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

Thank-you for taking the time to write a review, unfortunately I believe you may have been staying at the Beachside Marriott, not with us at the Courtyard Waterfront, as we do not have a full service restaurant serving dinner. We will pass along your kind words!

Wyckoff, New Jersey
Reviewed 31 March 2015

I have stayed here 7 times in the past 8 years and have felt very comfortable and safe. The concierge (Chuck) has always steered us right with restaurant recommendations as well as kayaking, Lloyd's bike tour and other activities for a variety of children, other family and friends. We have stayed in every building on the property and always found...

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2Thank Kathleen R
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

Thank-you so much for your review and continued loyalty to the Courtyard Waterfront. We appreciate your kind words and will most certainly share them with Chuck. I'm sure you will get to know some of our newer staff members in no time, and they will get to know you too! We strongly feel we have a great team here making...

Minneapolis, Minnesota
Reviewed 31 March 2015

Spent one night here on a quick visit to Key West. It's not in the center of Key West but they run a shuttle downtown every half hour. Rooms were a decent size and well maintained like most Courtyards. Only complaint was the overpowering air freshener smell in the hallways and room. I suppose they do it to cover up...

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1Thank Mark_WI
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

Thank-you for your feed back. We will pass along your thoughts to our housekeeping team for review, although we have been shampooing all carpeted areas of the property recently. Perhaps that was the cause? We hope you will reconsider and stay with us again when you next visit Key West, maybe this time you can take advantage of the Tiki...

Port Jefferson Station, New York
Reviewed 25 March 2015

I recently spent a long weekend with friends in this place . It was a very nice place . staff is friendly and always willing to help you. Pros: Rooms are nice ,big .confi .Nice restaurant across the street. close to dunkin donuts .A supermarket across the street . Convenient location Cons:Far from downtown .If you have a car is...

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2Thank labe7000
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

Thank-you for taking the time to review our property. We do have a shuttle that runs every half an hour to downtown Key West, (and back to the hotel again), for the convenience of our guests. Actually, we make a point of suggesting everyone staying with us take advantage of this complimentary transport as the downtown area does tend to...

A TripAdvisor Member
Level Contributor
19 reviews
3 hotel reviews
8 helpful votes
Reviewed 18 March 2015 via mobile

We spent 9 wonderful nights at the Courtyard. The hotel itself is very well maintained. The pool area is very tropical and lush with many lounge chairs and a number of tables with umbrellas and chairs. The hotel serves breakfast & lunch, which was pretty good. We took the free hotel shuttle almost every day to downtown, so between that...

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1Thank A TripAdvisor Member
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

Thank-you so much for your lovely review! We actually just recently replaced all the pool furniture so it is very nice to hear it was admired. Yours is the first official stamp of approval! Do come back soon and enjoy it all some more!

Somerset, New Jersey
Reviewed 11 March 2015

We spent three nights here, and found that all the Staff at the Front Desk were very approachable -- always pleasant, always polite, and always helpful. A few minutes after we entered our Room, they called to ask if everything was OK. Of course it was -- they had left two bottles of water for us with a very nice...

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1Thank FoodieandHistoryBuff
CourtyardMgmtKW, General Manager at Courtyard Key West Waterfront, responded to this review

Thank-you for your wonderful review, we love how much detail you included! We especially liked all you had to say about our hard working team. We will be sure to pass along your kind words to the front desk agents and the concierge desk. They always appreciate hearing back from our guests! We sincerely hope you will be back to...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
We are a Key West hotel located on the Gulf of Mexico in the "New Town" section of Key West. Located within a 10 minute drive of any attraction on the island. We feature spacious guest rooms, including suites with a variety of room configurations including in-room Jacuzzis. Every room has free hi-speed internet access, iron and ironing board, hairdryer, coffee maker, cable TV and refrigerators. A Tiki Bar is located adjacent to our large outdoor heated pool and Jacuzzi or feel free to tan on our private sunbathing beach located behind our hotel. Join us in our Bistro featuring Starbucks and a wide range of breakfast items. Our Complimentary downtown shuttle service will drop you off and pick you up in the historic seaport; walking distance from Duval Street. Be sure to talk our our onsite concierge agent who can assist you with the many activities and history enriched attractions the island has to offer. ... more   less 

Additional Information about Courtyard Key West Waterfront

Address: 3031 N Roosevelt Blvd # 41, Key West, FL 33040-4015
Region: United States > Florida > Florida Keys > Key West
Price Range: $326 - $475 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Key West Waterfront 3*
Number of rooms: 68
Reservation Options:
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Also Known As:
Courtyard Key West Waterfront Hotel Key West
Key West Marriott
Key West Courtyard
Courtyard Key West Waterfront Florida
Hotel Style:
#9 On the Beach Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Key West Waterfront staff and other travellers.
8 questions
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Long Valley, New Jersey
over a year ago
Niles, Ohio
1 month ago
London, Canada
2 months ago
long island, NY
over a year ago

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Questions? Get answers from Courtyard Key West Waterfront staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose another hotel”
926donnae, 29 Mar 2017 | Read review
“Close to the pool”
alicepG2438WL, 13 Mar 2017 | Read review
“There may be suites available.”
JamesH800, 20 Feb 2017 | Read review
“Poolside rooms do not have street noise and may or may not have microwaves”
joa705, 16 Feb 2017 | Read review
“I will never stay here again.”
bluebird974, 26 Jan 2017 | Read review
5 of 5