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Very nice and spacious rooms, with a balcony overlooking the pool.
Front desk team helpful and gentle. They have a free shuttle bus to take guests to the center of Key West. This is very kind.
Breakfast was very poor. :-(More
1 Thank Ana G
Response from FrontDesk_GM, General Manager at Courtyard Key West WaterfrontResponded 25 October 2017
While our breakfast fell short in starting your day off right, we're pleased to hear that our other positive attributes made up for this, such as our free shuttle service and friendly front desk team. Your feedback is very important to us as...More
Isaura was my first impression agent as I checked in. She is beyond awesome. After I checked in and arrived at the room she called to make sure everything was ok.
It was the room was great. The breakfast was limited but what a nice...More
1 Thank MiamiComet
Response from FrontDesk_GM, General Manager at Courtyard Key West WaterfrontResponded 9 October 2017
Thank you for your stay! We are very happy to hear that you were so well cared for during your visit. Isaura and our whole team believe that personal touches and genuine service can go a long way toward giving our guests the experience that...More
If you have stayed at other Courtyard by Marriot's you might be disappointed with the room itself. (See my review of the St.Augustine Beach Courtyard). Their are different buildings surrounding a beautiful pool and I stayed in the small building facing the street. I got...More
Response from FrontDesk_GM, General Manager at Courtyard Key West WaterfrontResponded 12 September 2017
It was a pleasure hosting you and your family during your recent trip to Key West. Thank you for letting us know that everyone had a fun time in our pool and that the shuttle service made your stay more comfortable. We're also happy that...More
Hotel was sub-par for a Marriot. It probably doesn't help there are two on the island and this one is the cheaper one.
One of the perks is that there is a free shuttle that takes you downtown every half-hour.
However, the toilet broke and...More
1 Thank Tah T
Response from FrontDesk_GM, General Manager at Courtyard Key West WaterfrontResponded 31 August 2017
Thank you for providing us with feedback from your recent stay. We are happy to hear that you were able to take advantage of our complimentary shuttle to downtown Key West. It is unfortunate that there were other aspects of our hotel that detracted from...More
A very fine hotel with a good bed and a clean room. Nice view at the swimming pool. Perfect for a short stay. The breakfast is possible but as in many hotels not cheap..
clean bathroom and nice towels..
This hotel is located near the...More
Thank Sabine M
Response from FrontDesk_GM, General Manager at Courtyard Key West WaterfrontResponded 30 August 2017
Thank you for your wonderful five-star review! We are delighted to be recognized as a fine property. Our cleanliness and great view are only part of the many reasons to pay us a return visit! As you noted, we help our guests get...More
Response from Generalelektrix | Reviewed this property |
This hotel is located on the A1A in front of a mall with a Publix, a KMart and also nearby many affordable restaurants and also gas stations. You can also pay a visit to Duval's street and other downtown streets for many... More
This hotel is located on the A1A in front of a mall with a Publix, a KMart and also nearby many affordable restaurants and also gas stations. You can also pay a visit to Duval's street and other downtown streets for many more restaurants and boutiques using the hotel's shuttle.