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Courtyard Key West Waterfront

607 reviews
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Traveller (203)
Room & Suite (169)
Pool & Beach (96)
Overview
  • Excellent41%
  • Very good30%
  • Average16%
  • Poor8%
  • Terrible5%
Travellers talk about
“free shuttle”(55 reviews)
“tiki bar”(80 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
3.0 Star Hotel
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Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (607)Write a Review
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All reviewsfree shuttletiki barcourtyard marriottevery half hourfront deskshuttle vanshuttle servicetwo room suiteold townpool areaduval streetsmall beachmain buildingstarbucks coffeewater viewnice poolhot tub
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11 - 15 of 524 reviews
Reviewed 24 October 2017

Very nice and spacious rooms, with a balcony overlooking the pool. Front desk team helpful and gentle. They have a free shuttle bus to take guests to the center of Key West. This is very kind. Breakfast was very poor. :-(More

1  Thank Ana G
Response from FrontDesk_GM, General Manager at Courtyard Key West WaterfrontResponded 25 October 2017

Dear Ana, While our breakfast fell short in starting your day off right, we're pleased to hear that our other positive attributes made up for this, such as our free shuttle service and friendly front desk team. Your feedback is very important to us as...More

Reviewed 8 October 2017

Isaura was my first impression agent as I checked in. She is beyond awesome. After I checked in and arrived at the room she called to make sure everything was ok. It was the room was great. The breakfast was limited but what a nice...More

1  Thank MiamiComet
Response from FrontDesk_GM, General Manager at Courtyard Key West WaterfrontResponded 9 October 2017

Thank you for your stay! We are very happy to hear that you were so well cared for during your visit. Isaura and our whole team believe that personal touches and genuine service can go a long way toward giving our guests the experience that...More

Reviewed 7 September 2017

If you have stayed at other Courtyard by Marriot's you might be disappointed with the room itself. (See my review of the St.Augustine Beach Courtyard). Their are different buildings surrounding a beautiful pool and I stayed in the small building facing the street. I got...More

Thank mdicksonspeaks
Response from FrontDesk_GM, General Manager at Courtyard Key West WaterfrontResponded 12 September 2017

It was a pleasure hosting you and your family during your recent trip to Key West. Thank you for letting us know that everyone had a fun time in our pool and that the shuttle service made your stay more comfortable. We're also happy that...More

Reviewed 29 August 2017

Hotel was sub-par for a Marriot. It probably doesn't help there are two on the island and this one is the cheaper one. One of the perks is that there is a free shuttle that takes you downtown every half-hour. However, the toilet broke and...More

1  Thank Tah T
Response from FrontDesk_GM, General Manager at Courtyard Key West WaterfrontResponded 31 August 2017

Thank you for providing us with feedback from your recent stay. We are happy to hear that you were able to take advantage of our complimentary shuttle to downtown Key West. It is unfortunate that there were other aspects of our hotel that detracted from...More

Reviewed 26 August 2017 via mobile

A very fine hotel with a good bed and a clean room. Nice view at the swimming pool. Perfect for a short stay. The breakfast is possible but as in many hotels not cheap.. clean bathroom and nice towels.. This hotel is located near the...More

Thank Sabine M
Response from FrontDesk_GM, General Manager at Courtyard Key West WaterfrontResponded 30 August 2017

Dear Sabine, Thank you for your wonderful five-star review! We are delighted to be recognized as a fine property. Our cleanliness and great view are only part of the many reasons to pay us a return visit! As you noted, we help our guests get...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Hot Tub
Heated pool
Details
Price range
USD 256 - USD 685 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 On the Beach Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 256 - USD 685 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 On the Beach Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (203)
Room & Suite (169)
Pool & Beach (96)
Dining (19)
Amenities (50)
Business Centre & Event Rooms (4)
Family and Play Areas (3)
Questions & Answers
Ask a question
aflarey
24 February 2017|
AnswerShow all 3 answers
Response from Generalelektrix | Reviewed this property |
Yes, as other reported, there is a safe in the closet.
0
Votes
danielle-clark
10 February 2017|
AnswerShow all 6 answers
Response from Generalelektrix | Reviewed this property |
This hotel is located on the A1A in front of a mall with a Publix, a KMart and also nearby many affordable restaurants and also gas stations. You can also pay a visit to Duval's street and other downtown streets for many... More
0
Votes
jrogelstad
1 February 2017|
AnswerShow all 2 answers
Response from Stormin1 | Reviewed this property |
Not sure, but I did not see any pets and there was no visible policy on pets posted.
0
Votes
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123
Room Tips
"Pick a ground floor room if you don't want to climb stairs."
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"best room would be at another hotel"
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"Ask for rooms a second floor room"
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"Ask to stay in main building not facing the street."
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