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La Concha Hotel & Spa

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La Concha Hotel & Spa
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902 Reviews from our TripAdvisor Community

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Showing 775: English reviews
Cape Coral, Florida, United States
Reviewed 5 May 2016

I thought I had booked for 2 nights - but my bad since I did not check the reservation confirmation carefully - and we had actually only booked 1 night in the suite with balcony but unless you are deaf, do not book a balcony overlooking Duval. After the partiers went to bed, the street sweepers and delivery trucks came...

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Helpful?
1Thank Lynn H
Mike R, General Manager at La Concha Hotel & Spa, responded to this review

Lynn, thank you for reviewing La Concha Key West. I am sorry that you experienced noise disturbances from the surrounding area as Duval Street is quite popular and lively. We are happt to provide interior rooms upon request and hope that you will consider this the next time you visit La Concha. I am thrilled to hear that you enjoyed...

Waterford
Reviewed 4 May 2016

Stayed here for 2 nights and was overall very happy. It's a nice hotel although not up to the same standard as some of the Crowne Plaza's in other parts of the world. Staff were helpful and the rooms were comfortable with all you could need. Free wifi but only valet parking available but that was expected as the hotel...

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Helpful?
Thank Nick C
Mike R, General Manager at La Concha Hotel & Spa, responded to this review

Nick, thank you for taking the time to review La Concha Key West. I am happy to hear that you enjoyed your two-night stay and that our associates left a lasting impression on you. I want to apologize for the slow service you experienced during breakfast and I will surely address this with the team to avoid a similar situation...

Naples, Florida
Reviewed 4 May 2016

Interesting old hotel which has been remodeled with an upscale bar and lobby entrance. We requested a quiet room at the back which was perfect. No view but that was OK for us. Hotel is well located in the center of Duval St and on the Old Trolley Tour route and perfect for walking. Starbucks cafe and Jamba Juice Bar...

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Helpful?
Thank jmkn_12
Mike R, General Manager at La Concha Hotel & Spa, responded to this review

Thank you for the kind review of La Concha Key West. I am glad to hear that you enjoyed our recently renovated property as well as our onsite lounge, Wine-O. I am also happy that our accommodations worked out well for you. We do our best to provide a seamless check-in and check-out experience and I am glad that this...

Atlanta,GA
Reviewed 2 May 2016 via mobile

Historic hotel, lovingly restored. The lobby and center bar area is gorgeous. The rooms, although small (historic hotels always have small rooms)--were very comfortable. The hotel was upscale without feeling stuffy. We toured the rooftop spa. The facility is quite gorgeous, however the treatments seemed way overpriced. They were even higher than cruise ships , if that explains anything. I'm...

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Helpful?
Thank atlfuzzy
Mike R, General Manager at La Concha Hotel & Spa, responded to this review

Thank you for the great review of La Concha Key West. I am delighted to hear that you enjoyed our recently renovated, historic hotel that stays true to the original blueprints. We will surely pass along your kind words to our associates as they will be pleased to hear that they left a lasting impression on you. I hope you...

Wasilla, Alaska
Reviewed 30 April 2016 via mobile

Spent two days in the keys with friends-we liked the roof top sunsets the reason to go there over other hotels. Checked in and were asked for a $300 incidental deposit and a $25 parking charge on top of $300+room charge. Most hotels charge parking fees now so ok with that,incidental fees not so ok with. Get to the room...

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3Thank dzinqwen
Mike R, General Manager at La Concha Hotel & Spa, responded to this review

Thank you for sharing your experience at La Concha Key West. I want to apologize for the lack of housekeeping in your guestroom and I will speak tot the team immediately to make sure a similar situation is avoided moving forward.I will be happy to speak with you regarding any charges should you have any questions. We hope that you...

Saint-Bruno De Montarville
Reviewed 30 April 2016

From the minute that the attendant parks your car in the secure parking lot until the minute you leave you will be treated like royalty. The service is five star and friendly and the rooms are out of this world. The hotel has been impeccably decorated and just as impeccably maintained. Being the tallest building in Key West the view...

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Helpful?
Thank Raconteur333
Mike R, General Manager at La Concha Hotel & Spa, responded to this review

THank you for the fantastic review of La Concha Key West. I am thrilled to hear that you enjoyed our service and the interior design of the property. We too love the beautiful beachfront views and I am glad that you took advantage of this aspect of our location. We appreciate your recommendation and look forward to your future visits!...

Delran, New Jersey
Reviewed 29 April 2016 via mobile

Stayed here a few years ago and wasn't impressed. Let me tell you this time I'm blown away!!!! The improvement are incredible. Staff was so friendly and helpful. Rooms were very clean beds are very conformable. Thank you we will be back again!!!

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Helpful?
Thank e27felix
Mike R, General Manager at La Concha Hotel & Spa, responded to this review

Thank you for taking the time to review La Concha Key West. I am glad that we exceeded your expectations with our renovations, service and spacious accommodations. We appreciate your feedback and look forward to your next visit. Regards, Mike Rice

Boston, Massachusetts
Reviewed 28 April 2016

This is a very beautiful and classic hotel in Key West. The staff is wonderful and tried to help me out with a couple of issues during my stay and when they couldn't, tried to make sure I was satisfied with the alternative. The drawbacks: very small rooms, smaller than when I last stayed here; very small bathrooms considering how...

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Helpful?
Thank Ravi V
Mike R, General Manager at La Concha Hotel & Spa, responded to this review

Thank you for the kind review of La Concha Key West. I am delighted to hear that our associates left a lasting impression on you with their service as guest satisfaction if our top priority. We have stayed true to the historic blueprints of the hotel however I assure you that we do our best to utilize the space in...

King's Lynn, United Kingdom
Reviewed 28 April 2016

This our forth trip to this Hotel very central for everything in Key West but rooms are small and a little loud at the front As we drink American wine we were surprised the did not stock White Zinfandel at the bar in the Hotel on of the only bars we have had that problem in USA

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Helpful?
Thank Clive Hazel S
Mike R, General Manager at La Concha Hotel & Spa, responded to this review

Thank you for continuing to choose La Concha Key West. I am happy to hear that you continue to enjoy your stays with us and we look forward to your future visits. Best, Mike Rice

Franklin, Tennessee
Reviewed 28 April 2016

Hotel has been upgraded since last visit. Very nice lobby. Bathrooms are small but this is a historic building and you are not going to get a spa in these rooms. Staff was very friendly and helpful. The location can not be beat.

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Helpful?
Thank Lisa D
Mike R, General Manager at La Concha Hotel & Spa, responded to this review

Thank you, Lisa, for your review of La Concha Key West. I am very glad to hear that you enjoyed our recently renovated hotel with an upgraded lobby space and guestrooms. We do still stay true to the historic blueprints of the property. We hope that you will join us again on your next trip to the Keys! Best, Mike...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Breakfast Available
Official Description (provided by the hotel)
Built in 1926, home to luminaries like Hemingway, Truman, Tennessee Williams, The Crowne Plaza Hotel La Concha Key West is a unique and historic hotel located directly on Duval Street within walking distance of all major attractions, shopping, entertainment, and nightlife. Breakfast, lunch, Happy Hour and dinner served daily in 430 Duval. Go for a swim at our outdoor swimming pool and enjoy a cocktail at the pool bar. La Concha Hotel offers the most spectacular 360 degree view from our Top Spa or fitness center. Unwind and enjoy your favorite drink poolside, dine at 430 Duval, sip world-class wines at Wine-O, or stop by the concierge to plan out your next adventure. ... more   less 

Additional Information about La Concha Hotel & Spa

Address: 430 Duval Street, Key West, FL 33040
Region: United States > Florida > Florida Keys > Key West
Price Range: $319 - $703 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — La Concha Hotel & Spa 4*
Number of rooms: 160
Reservation Options:
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Also Known As:
Crowne Plaza Key West La Concha Hotel Key West
Key West Crowne Plaza
La Concha Hotel & Spa Key West, Florida
Hotel Style:
#10 Spa Hotel in Key West
#14 Luxury Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from La Concha Hotel & Spa staff and other travellers.
42 questions
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Questions? Get answers from La Concha Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a quiet room, ask not to face Duval Street”
  • My room at LaConcha
  • Suite view
  • Plenty of room
 of 5 bubbles jbrenz, 15 Feb 2017 | Read review
“I'd recommend a higher floor and maybe something in the west tower.”
 of 5 bubbles Which_Way_There, 15 Feb 2017 | Read review
“Our 4th floor room was very noisy”
 of 5 bubbles Hylasgirl, 14 Feb 2017 | Read review
“Choose rooms not near pool; if you want to sleep in. Noisy in morning.”
  • Great to have a refrigerator in room.
  • Rooms was a bit small - but still very nice. Location makes all other stuff minor.
 of 5 bubbles 733can, 13 Feb 2017 | Read review
“Ask for room to avoid hearing street noise.”
 of 5 bubbles clairesmith2016, 6 Feb 2017 | Read review
5 of 5