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Crowne Plaza Key West La Concha

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Crowne Plaza Key West La Concha
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822 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Key West La Concha
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Showing 703: English reviews
Toms River, New Jersey
Reviewed 3 weeks ago

Located in the heart of Duval Street, you can't beat the location. The hotel is priced below other hotels in the area, and I think the room was perfect for the price. There is a Starbucks and CVS very close as well. Service is not that great (stand offish front desk and weren't helpful when there were issues). Bed was...

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Helpful?
Thank LoLo121285
Mike R, General Manager at Crowne Plaza Key West La Concha, responded to this review

Thank you for your review of La Concha Key West. I am delighted to hear that you enjoyed our location in the hear of Duval Street within walking distance of popular area attractions. I am sorry that our associates did not leave a lasting impression on you with their service as we strive to provide personable service for all of...

Dillon Beach, California
Reviewed 3 weeks ago via mobile

Okay please don't think I am absolutely insane with my review, but here I go.. I moved to the lower keys about 4 years ago from California, I absolutely love it here. I am very much in tune with the "other side", this hotel has been known for visitors. I requested the Hemingway suite, they used to have the room...

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Helpful?
Thank Erin V
Mike R, General Manager at Crowne Plaza Key West La Concha, responded to this review

Erin, thank you for such a fantastic review of La Concha Key West. I am thrilled that you enjoyed your special suite accommodations and all of the fascinating history that comes with it. We too love our location in the center of it all, offering easy access to Key West's most popular locations. We appreciate your kind recommendation and look...

Sarasota, Florida
Reviewed 3 weeks ago via mobile

Stayed in Key West many times but never at the La Concha. It was clean great location and friendly staff. We were pleasantly surprised. Staying on Duval was worth every penny with easy access to everything.

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Helpful?
Thank babspaige
Mike R, General Manager at Crowne Plaza Key West La Concha, responded to this review

Thank you for your review of La Concha Key West. I am delighted to hear that you enjoyed our prime location, friendly associates and modern accommodations. We look forward to your future stays! Regards, Mike Rice

York, Yorkshire
Reviewed 4 weeks ago via mobile

This hotel is in the centre of all the action. Your literally on top of it !! This may appeal to some and not others, it's tough to find it's not got any Crowne plaza branding. Great quick check in & a room upgrade as well. Two tv's a great room. Yes you can hear street noise, get over yourself...

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Helpful?
Thank alexgray-york
Mike R, General Manager at Crowne Plaza Key West La Concha, responded to this review

Thank you for taking the time to review La Concha Key West. We too love our central location as well as our modern, spacious accommodations. We look forward to welcoming you back the next time your travels bring you to Key West. Regards, Mike Rice

Memphis, Tennessee
Reviewed 5 November 2016 via mobile

After being disappointed last year and reading management's response, I figured one more chance for this property. Another stay and the same result, or if anything, worse. The Crowne Plaza Key West La Concha is part of the Duval Collection which includes the Southernmost House, Pier House Resort and Spa, and this property. I have stayed at this property numerous...

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Helpful?
2Thank NovackTravelGuy
Mike R, General Manager at Crowne Plaza Key West La Concha, responded to this review

Thank you for giving La Concha Key West another chance. I am sorry that your second visit did not meet your expectations. Yes La Concha definitely has inherent charms and challenges as you indicated. The best and most accurate way to describe her is an Historic Boutique Hotel unlike any Crowne Plaza or modern day hotel. She was built in...

Sarasota, Florida
Reviewed 4 November 2016

Located on Duval street it puts you in the middle of the "action" BUT, street noise is annoying. They start cleaning the streets at about 5 am so don't plan on sleeping in. Prices are very high considering the size of the room. Can't get more than one at a time in bathroom! Prices carry over to restaurant and bar....

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Helpful?
Thank Jim D
Mike R, General Manager at Crowne Plaza Key West La Concha, responded to this review

Jim, thank you for your review of La Concha Key West. I am sorry if the noise from the street interrupted your sleep - we are always happy to provide an interior room upon request so please keep this in mind for future visits. We appreciate your feedback and encourage you to check out our website to find the latest...

Birmingham, United Kingdom
Reviewed 4 November 2016

Stopped for one night in June and found the hotel very clean and staff gave very good service. Excellent location, room small but adequate for two. As stated before small bathroom but well fitted out. Would definitely stay again and recommended.

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Helpful?
Thank Robert E
Mike R, General Manager at Crowne Plaza Key West La Concha, responded to this review

Thank you, Robert, for reviewing La Concha Key West. I am glad to hear that you enjoyed our prime location and cozy accommodations. We appreciate your recommendation and look forward to your next visit! Best, Mike Rice

Copenhagen, Denmark
Reviewed 2 November 2016 via mobile

We stayed at the hotel for one night. The hotel is good, but the service at the frontdesk could have been better. The hotel has a great pool area. If you need internet access then you should choose an other hotel. It really slow close to non existing. Location: You can't get a better location in Key West. It is...

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Helpful?
Thank NilsLDK
Mike R, General Manager at Crowne Plaza Key West La Concha, responded to this review

Thank you for taking the time to review La Concha Key West. I am sorry about the experience you had with our front desk associates and will be sure to address this with them, as we typically hear positive feedback regarding our service. I am happy to hear that you took advantage of our relaxing pool area as well as...

Reviewed 2 November 2016 via mobile

Friendly staff that welcome you at every turn. Very clean rooms that are spacious and inviting. The hotel is so close to everything that we wanted to do. And being in the heart of town felt so safe. What a great place to stay!!!

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Helpful?
Thank Joy C
Mike R, General Manager at Crowne Plaza Key West La Concha, responded to this review

Joy, thank you for your review of La Concha Key West. I am glad to hear that our associates left a lasting impression on you with their service. We too love our convenient location offering quick access to Key West's most popular spots. We look forward to welcoming you back again next time! Regards, Mike Rice

Fort Lauderdale
Reviewed 2 November 2016

We went to Fantasy Fest this year; This is in a perfect location on Duval St. to take in all the action, Fantasy Fest or otherwise. The rooms were nice and clean, and teh beds were comfortable. Highly priced during the Fest, but they all are!

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Helpful?
Thank MandJFortLauderdale
Mike R, General Manager at Crowne Plaza Key West La Concha, responded to this review

Thank you for reviewing La Concha Key West. I am glad to hear that you enjoyed our prime Duval Street location and spacious accommodations complete with luxurious amenities. We hope that you will decide to join us again the next time you visit Key West. Regards, Mike Rice

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Breakfast Available
Official Description (provided by the hotel)
Built in 1926, home to luminaries like Hemingway, Truman, Tennessee Williams, The Crowne Plaza Hotel La Concha Key West is a unique and historic hotel located directly on Duval Street within walking distance of all major attractions, shopping, entertainment, and nightlife. Breakfast, lunch, Happy Hour and dinner served daily in 430 Duval. Go for a swim at our outdoor swimming pool and enjoy a cocktail at the pool bar. La Concha Hotel offers the most spectacular 360 degree view from our Top Spa or fitness center. Unwind and enjoy your favorite drink poolside, dine at 430 Duval, sip world-class wines at Wine-O, or stop by the concierge to plan out your next adventure. ... more   less 

Additional Information about Crowne Plaza Key West La Concha

Address: 430 Duval Street, Key West, FL 33040-6551
Region: United States > Florida > Florida Keys > Key West
Price Range: $309 - $835 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Key West La Concha 3.5*
Number of rooms: 160
Reservation Options:
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Also Known As:
Crowne Plaza Key West La Concha Hotel Key West
Key West Crowne Plaza
Crowne Plaza Key West La Concha Florida
Hotel Style:
#11 Spa Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Key West La Concha staff and other travellers.
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Questions? Get answers from Crowne Plaza Key West La Concha staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to avoid room 215”
 of 5 bubbles Hoangng53, 26 Nov 2016 | Read review
“Get a balcony if you are a sound sleeper.”
  • The street below...
 of 5 bubbles Pro698, 28 Oct 2016 | Read review
“You can ask for a room for pool view room 320”
 of 5 bubbles BizVisitor, 28 Oct 2016 | Read review
“Rooms on the second floor makes the pool easy access.”
 of 5 bubbles moebeer, 21 Oct 2016 | Read review
“All the rooms seem good, non smoking.”
 of 5 bubbles bobandsally2016, 18 Oct 2016 | Read review
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