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Crowne Plaza Key West La Concha

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Room & Suite (233)

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Built in 1926, home to luminaries like Hemingway, Truman, Tennessee Williams, The Crowne Plaza Hotel La Concha Key West is a unique and historic hotel located directly on Duval Street within walking distance of all major attractions, shopping, entertainment, and nightlife. Breakfast, lunch, Happy Hour and dinner served daily in 430 Duval. Go for a swim at our outdoor swimming pool and enjoy a cocktail at the pool bar. La Concha Hotel offers the most spectacular 360 degree view from our Top Spa or fitness center. Unwind and enjoy your favorite drink poolside, dine at 430 Duval, sip world-class wines at Wine-O, or stop by the concierge to plan out your next adventure.
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Property amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Breakfast Available
Business Centre with Internet Access
Concierge
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Classic
Centrally Located
HOTEL CLASS
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1,370Reviews
837Photos
58Q+A
100Room tips
Traveller rating
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Popular mentions
We have stayed at most all of the bigger/nice resorts in Key West and have loved them all but decided to give La Concha a try since it was right on Duval and we were coming to celebrate a friend’s 50th bday. Wish we hadn’t. We paid around $500 per night after allll the fees
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Response from Mike R, General Manager at Crowne Plaza Key West La Concha
Responded today
Thank you for your review of La Concha Key West. I am disappointed to hear that we did not quite meet your expectations during your visit. We strive to be very transparent about our rates and fees and we apologizes for any miscommunication that may have occurred. Our room sizes are smaller than average given we are historic hotel. The layouts of the rooms are based on the original, historic blueprints. I am happy that you took advantage of our pool and lounge area. We appreciate your honest feedback as we continue to improve the guest experience, and we hope you might consider giving us another chance to impress you in the future. Best regards, Mike Rice, General Manager
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This place is beautiful! Right in the heart of it all!! A great value!!! They have Valet parking so you don't have to worry about parking. You won't need your car because you can walk to everything you could want/need. The pool is on the second floor. You can enjoy the pool,
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Response from Mike R, General Manager at Crowne Plaza Key West La Concha
Responded today
Brenda, thank you for the five-star review of La Concha Key West. I am happy to hear that our convenient location on Duval Street worked out well for you during your visit! It is also wonderful to know that you took advantage of our pool area complete with attentive poolside services. We appreciate your kind recommendation and look forward to your next stay! Best regards, Mike Rice, General Manager
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i made an advance purchase of a standard room that guarantied the lowest possible cost. 3 days prior to my arrival date, my room was cheaper. called hotel direct to resolve my issue.... not their problem, suggested i call IHG. IHG would not resolve this problem because that is
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Response from Mike R, General Manager at Crowne Plaza Key West La Concha
Responded today
I am very sorry and surprised to hear about your experience at La Concha Key West. We strive to offer our guests the best rates possible where we can, and I assure you policies are in place with our guests' best interests in mind. Our location is in the heart of Key West right on Duval Street, within walking distance to some of the area's most popular attractions and hot spots. Our room sizes are smaller than average given the layouts are based on historic blueprints, and we do our best to be very transparent about this. We do appreciate your feedback as we continue to elevate the guest experience, and we hope you might give us another chance to impress you in the future. Best regards, Mike Rice, General Manager
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Having stayed a number of times in Key West all around the Island we decided to choose a location close to downtown and La Concha certainly does provide this. The room was fine however extremely dark. The greatest disappointment was the pool, they say it’s heated but in no way
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Response from Mike R, General Manager at Crowne Plaza Key West La Concha
Responded 4 days ago
Thank you for reviewing La Concha Key West. We too love our prime location within walking distance of some of Key West's top attractions. I want to apologize for the experience you had at our pool area and we are looking into this to make sure we avoid a similar issue in the future. We hope you will give us another chance to impress you in the future! Best regards, Mike Rice, General Manager
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+3
IHG would be displeased. We are Spire Elite members, frequenting these establishments exclusively. La Concha Key West is the absolute worst, I have no IHG to compare it to. Where do I begin? Accommodations were trash. Our room was extremely cramped. We understand that this is
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Response from Mike R, General Manager at Crowne Plaza Key West La Concha
Responded 1 week ago
I am very sorry and surprised to hear about your overall experience at La Concha Key West. We do our best to be transparent about our smaller room sizes that are based on the historic blueprints of the hotel as well as the amenities we provide. I am sorry that we did not quite meet your expectations in that regard. We do take housekeeping and maintenance very seriously and we will look into the issues you experienced with the guest bath to make sure any problems are taken care of immediately and avoided in the future. Our associates strive to provide personable and attentive service for our guests from check-in to check-out. We will discuss your experience internally to see where the lapse in service may have occurred as what you describe is not up to our typical standards of service. Our resort fee includes complimentary shuttle service up and down Duval Street, high speed WiFi, access to onsite facilities and around the clock concierge services. Again we do our best to be transparent about this fee from the time a guest books until check-out. We do appreciate your thorough feedback as we continue working to elevate the guest experience. I hope you might consider giving us another chance to impress you in the future and wishing you the best for your future travels. Best regards, Mike Rice, General Manager
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How easy is it to get to from the airport? Should you rent a car or taxi/shuttle?
We drove down from Miami, but it is not necessary to rent a car if you are flying into Key West directly. Just take a taxi from the airport and everything is walkable. You also have the option of bicycles at many of the hotels/Airbnb’s
1 vote
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Is the closest beach access in walking distance to the hotel?
Yes. It's about a 30 minute walk or a 10 minute bike ride. if you walk it may take longer because you'll probably stop in a few places along the way.
1 vote
Dark, small, poor drainage in the sink and shower.. the hotel is a dump
0 votes
The rooms I have stayed in are updated and clean. This is one of the Top hotels in Key West. There are alot of 5 star hotels in Key West but this one is smack dab in the middle of things. I like to say it's better than most and just as good as the best.
1 vote
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These are not private since they are only separated by metal railings. Perfect for meeting your neighbors and making new friends. Enjoy you stay.
2 votes
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12345612
"Standard king rooms are VERY small."
"I wouldn't know because calling ahead didn't work for us."
"Don't stay here"
"If you decide to stay here, ensure you get a room that has double windows or you will get no sleep."
"They do not guarantee room selections unless booked directly with the hotel."
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12345620
PRICE RANGE
USD 266 - USD 598 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza key west la concha hotel key westkey west crowne plaza
LOCATION
United StatesFloridaFlorida KeysKey West
NUMBER OF ROOMS
160
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