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The Reach, A Waldorf Astoria Resort

PricelineUSD 381*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
USD 480*
USD 381*
USD 471*
USD 426*
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The Reach, A Waldorf Astoria Resort
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3,458 Reviews from our TripAdvisor Community

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Showing 3,090: English reviews
Reviewed 16 June 2014 via mobile

Our stay was pleasant. Through pictures online I thought it was going to be super fancy. It doesn't really appears that way in person though. The Strip eatery doesn't have ranch. So if you order a salad they can't offer ranch. The beach is cute and it's nice being on the sand. LOVE the chess game they have. Perfect way...

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Helpful?
1Thank SPayne1
Jennifer T, Manager at The Reach, A Waldorf Astoria Resort, responded to this review

I am so sorry to hear that The Reach Resort did not meet your expectations. Your comments are very important to us and have been communicated throughout our property to address the room malfunctions that you encountered. I am delighted to know that you enjoyed our chessboard and beach while you were here. Should you choose to visit Key West...

Naples, Florida
Reviewed 11 June 2014

First of all, I rarely write reviews because there are very few things I'd highly recommend! From the very beginning of our destination wedding planning, we knew the wedding location was going to be one of the most important vendors to research and secure. After picking The Reach as our ceremony venue in Key West, Florida, the research process started!...

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Thank Meyers0606
Jennifer T, Manager at The Reach, A Waldorf Astoria Resort, responded to this review

Thank you so much for allowing us to be a part of such an important day! I know that Nicole truly appreciated the wonderful comments that you sent. We as a property are overjoyed everything was perfect for your special day and we hope to see you again in the future. Jennifer Tomasello Reach Manager

Alachua, Florida
Reviewed 10 June 2014

My husband and I went to Key West for the first time and stayed at the Reach hotel for our 28th year wedding anniversary. The hotel went out of their way to make our special occasion a bit more special. Not only did the hotel upgrade our room, but we were greeted with balloons, champagne and a box of chocolates,...

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Helpful?
1Thank Wrigpl
Jennifer T, Manager at The Reach, A Waldorf Astoria Resort, responded to this review

Thank you so much for allowing us to be a part of your special celebration! I am so happy to hear that you enjoyed your stay with us. Should you choose to stay in Key West again in the future please do not hesitate to contact me directly at jennifer.tomasello@waldorfastoria.com so I may ensure your next stay is just as...

Toms River, New Jersey
Reviewed 10 June 2014

This was our 4th visit to Key West & our 3rd stay here. Every time the rooms have been clean & well maintained. The grounds are also well maintained & clean. The staff are friendly & helpful. Having the choice of hanging out by the pool or on the beach is one of the reasons we picked The Reach.

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Helpful?
Thank AM M
Columbus, Ohio
Reviewed 10 June 2014 via mobile

My wife and I decided to take a day trip from our Miami Beach vacation to visit Key West. A few miles east, we decided that we'd stay the night so we jumped on to the Hilton App on my iPhone and booked a room at The Reach. Got a government rate ($167/night-retired Army comes in handy) for a King...

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Helpful?
Thank dveech
Jennifer T, Manager at The Reach, A Waldorf Astoria Resort, responded to this review

Thank you so very much for taking the time to share your experience. I know Chuck truly appreciated his acknowledgement and we as a property are thrilled that we could make your "quick" stay a memorable one! Should you wish to make any special requests for your next stay, please do not hesitate to contact me directly at jennifer.tomasello@waldorfastoria.com. Thank...

Marlton, United States
Reviewed 9 June 2014

The Reach resorts We recently went to key west Florida. Stayed at the reach resorts. Stayed here because they are a hilton owned resort and we used points to stay. The name says " Waldorf Astoria ", but they are owned by Hilton. Read a lot of reviews about this place. A lot were not good. In fact there were...

Review collected in partnership with Waldorf Astoria
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Helpful?
2Thank Ann Y
Reviewed 8 June 2014

Excellent staff. Ricardo is a riot and you can tell he really enjoys his job. He goes way beyond his job duties to ensure you enjoy the beach and pool areas. The manager on duty Jay, took special care of me and my wife as we celebrated our anniversary. The property is in fine condition and the waterfront location is...

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Thank Brian W
Alexandria, Virginia
Reviewed 7 June 2014

The hotels location is great. You have your own beach. It only takes about 30 minutes to walk to Mallory square. It took us awhile to get service from the pool attendant.So we started going to the pool at the casa marina. Housekeeping was a little shabby. If you are going to book a Waldorf Astoria in key west pick...

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1Thank jtrice4848
Reviewed 6 June 2014

Recently my husband and I stayed at The Reach for the second consecutive year. We had such a wonderful experience the first time that we couldn't wait to return. Hard to believe but this time was even better. Our goal was to unwind and spend as much time near the water as possible. We definitely achieved that goal! Spent time...

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Helpful?
1Thank Margo G
Jennifer T, Manager at The Reach, A Waldorf Astoria Resort, responded to this review

Thank you so much for taking the time to review The Reach Resort, I am so happy to hear that you enjoyed your stay with us. I know both Morgan and Daniel will be thrilled to know that they were able to help make your stay with us wonderful. We look forward to seeing you on your next trip to...

GEORGETOWN
Reviewed 6 June 2014

In general, great location, very good service, very attentive staff, very clean. The mattress seemed old, with edges higher than middle. Room cost is a little high, acceptable, but the added costs will quickly increase your cost - $20/day resort fee, $20/day parking fee, and in spite of an emergency at home that required us to leave a day early...

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Helpful?
Thank FRAN N

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on Key West's only private natural-sand beach, The Reach, A Waldorf Astoria Resort, is an intimate, elegant destination for those seeking a casual retreat with the highest level of service. A warm sense of hospitality, gracious staff members, a beautiful shoreline and breathtaking sunshine all provide the backdrop for a memorable and romantic travel experience at our Key West hotel, just steps from Duval Street. ... more   less 

Additional Information about The Reach, A Waldorf Astoria Resort

Address: 1435 Simonton Street, Key West, FL 33040-3116
Region: United States > Florida > Florida Keys > Key West
Price Range: $431 - $782 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Reach, A Waldorf Astoria Resort 4*
Number of rooms: 150
Reservation Options:
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Also Known As:
The Reach, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Reach Resort Key West
The Reach, A Waldorf Astoria Resort Key West, Florida
Hotel Style:
#10 On the Beach Hotel in Key West
#11 Spa Hotel in Key West
#14 Top resorts Hotel in Key West
#17 Luxury Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from The Reach, A Waldorf Astoria Resort staff and other travellers.
31 questions
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Questions? Get answers from The Reach, A Waldorf Astoria Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Travellers should ask for court yard or sea view rooms.”
, 27 Apr 2017 | Read review
“Only a very small number of rooms would truly be "Ocean View". Go to Casa Marina.”
  • Patio connected to room.
  • This was
scodougle, 27 Apr 2017 | Read review
“Make sure you get a room pool side. At least you see the ocean while you contemplate why you wasted your money on this hotel”
cellantenna, 26 Apr 2017 | Read review
“request pool/ocean view and expect to pay for it.”
ernstrick67, 15 Apr 2017 | Read review
“Sea views or Garden Views would be better- though the rooms internally may be similarly equipped to a Key West view.”
WilliamS872, 12 Apr 2017 | Read review
5 of 5
Priceline
USD 381* /night
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Booking.comUSD 471
Waldorf.comUSD 426
getaroom.comUSD 480
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Prices are for 1 room, 2 adults
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