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The Reach Key West, A Waldorf Astoria Resort

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Traveller (1457)
Room & Suite (523)
Pool & Beach (306)
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Overview
  • Excellent40%
  • Very good27%
  • Average16%
  • Poor10%
  • Terrible7%
Travellers talk about
“casa marina”(421 reviews)
“natural beach”(42 reviews)
“private beach”(219 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Offers from The Reach Key West, A Waldorf Astoria Resort
Special Offer:Double Points, Every Stay
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Offers from The Reach Key West, A Waldorf Astoria Resort
Special Offer:Double Points, Every Stay
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Rooms
4 Jun.5 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,964)
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1,371 - 1,375 of 3,552 reviews
Reviewed 14 July 2015 via mobile

It's really nice to find a hotel where you get the feeling that everyone is chilling. The venue is cute even if the parking garage is right below the rooms and you can see it when you go to your room. However, the beach and...More

Thank Maryon N
Response from BowenButler, Manager at The Reach Key West, A Waldorf Astoria ResortResponded 26 July 2015

Thank you for your recent review of The Reach: A Waldorf Astoria Resort. I am glad to hear that you enjoyed your stay with us and appreciate you taking the time to share your experience with us. If there is anything that I can assist...More

Reviewed 13 July 2015

I dont understand how people can even be satisfy with this hotel. We stayed at few Waldorf, In Italy - Rome, in Orlando and it was the best of the best but this hotel is like if you will stay at a motel. Before I...More

4  Thank TravelItaly787
Response from BowenButler, Manager at The Reach Key West, A Waldorf Astoria ResortResponded 26 July 2015

I would like to take this opportunity to thank you for your feedback regarding your recent visit to The Reach, A Waldorf Astoria Resort. Our goal is to provide our guests with great service along with a relaxing and beautiful atmosphere. Please accept my sincerest...More

Reviewed 13 July 2015

The hotel charges a premium and for that you are not getting premium services. The showers were often cold, the air conditioning not super cold, the elevators weren't all in service resulting in wait times at the lift spot. The beach was not welcoming -...More

Review collected in partnership with Waldorf Astoria
Thank Susan R
Response from BowenButler, Manager at The Reach Key West, A Waldorf Astoria ResortResponded 26 July 2015

I would like to take this opportunity to thank you for your feedback regarding your recent visit to The Reach, A Waldorf Astoria Resort. Our goal is to provide our guests with great service along with a relaxing and beautiful atmosphere. Please accept my sincerest...More

Reviewed 13 July 2015

Having never been to Key West before, we were unsure of our decision to book the Waldorf Astoria, until we pulled up and then knew we made the perfect choice! Great beach location, peaceful pool area and wonderful accommodations.More

Review collected in partnership with Waldorf Astoria
Thank Elaine R
Response from BowenButler, Manager at The Reach Key West, A Waldorf Astoria ResortResponded 26 July 2015

Thank you for your review of The Reach: A Waldorf Astoria Resort. I appreciate all of your insights and am glad to hear that you enjoyed your stay. If there is anything that I can assist you with in the future please feel free to...More

Reviewed 13 July 2015

This was our second visit to The Reach and it was just as magical this time as last. The hotel accommodations and staff were exceptional. We had a court yard view that allowed us to see the pool and beach from our balcony. We spent...More

2  Thank 2TravelGals
Response from BowenButler, Manager at The Reach Key West, A Waldorf Astoria ResortResponded 26 July 2015

Thank you for your review of The Reach: A Waldorf Astoria Resort. I appreciate your kind words and am thrilled to hear that you enjoyed your stay yet again. If there is ever anything that I can do for you please let me know and...More

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About
Amenities
Top amenities
Pool
Restaurant
Beachfront
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
USD 294 - USD 574 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 On the Beach Hotel in Key West
#12 Spa Hotel in Key West
#15 Top resorts Hotel in Key West
#18 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 294 - USD 574 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 On the Beach Hotel in Key West
#12 Spa Hotel in Key West
#15 Top resorts Hotel in Key West
#18 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1457)
Room & Suite (523)
Pool & Beach (306)
Dining (32)
Amenities (15)
Family and Play Areas (3)
Business Centre & Event Rooms (2)
Questions & Answers
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MarchVacation2011
14 April 2018|
Answer
Response from midwestnewy0rker | Reviewed this property |
No. It does not. We used Uber
1
Vote
Davidtw41
29 March 2018|
AnswerShow all 3 answers
Response from micahr2001 | Reviewed this property |
If I were you, I’d change to another hotel. While I know hotels & resorts usually don’t offer beach access in Key West, it’s not worth the stay here. The resort set up is such that none of the views are great (even the... More
1
Vote
iheartdm
26 February 2018|
AnswerShow all 3 answers
Response from Courtney K | Reviewed this property |
Not that I was aware of. All the cars I saw in and out were rentals or cabs drivers. The island is tiny, I suggest hailing a cab at the airport. (Note: Uber will be much more expensive)
0
Votes
Room Tips
"Most rooms are ocean view but that doesn't matter."
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"Rooms can be a decent walk from the elevator; if you have mobility issues asking for close to the elevator is..."
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"doesn't worth it's money anyway"
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"Request a room away from large balconies. These are areas that outdoor events are held and can be noisy."
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