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The Reach, A Waldorf Astoria Resort

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The Reach, A Waldorf Astoria Resort
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3,267 Reviews from our TripAdvisor Community

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Showing 2,924: English reviews
Cape Town Central, South Africa
Reviewed 21 April 2014

I stayed at the hotel for several days in April with my family, it is well located in Key West and an easy walk to the tourist hotspots. The hotel is clean and the rooms are quite generous in size. Staff are very friendly and accommodating. Beds are really comfortable. The breakfast is not cheap but very generous in variety...

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2Thank seanJ100
Europe
Reviewed 19 April 2014 via mobile

Very friendly welcome at lobby and attended like a regular. Room rather small (they misname it "open plan suite") and hot due to noisy inefficient A/C). Really nice architecture of hotel and garden, making you feel home and cozy, despite the size. Pool service superb, pool rather smallish, pool area's rest rooms smelly. Good beach access to small sandy beach....

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1Thank Matyas L
Canberra
Reviewed 17 April 2014 via mobile

Only stayed here one night but out experience was fairly good. Check in wasn't great. The man who checked us in barely made conversation and generally didn't present a good vibe. We weren't helped with our bags from the car park or at the front door which was also disappointing. Our room was nice and we had a beach view...

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Thank miller0
Williamsport, Pennsylvania
Reviewed 17 April 2014

We stayed for a week and had fabulous customer service. KRIS P was awesome and always pleasant. We had friendly poolside and beach service!!! They were personable and helpful. Also our room was very clean and the cleaning staff was kind! The location was great for us as we walked everywhere andvisited Duvall street every evening... the view was gorgeous...

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Thank teachgrl
Espergærde
Reviewed 17 April 2014

Location is really fine but the room we got was definitely not as expected. The paid for "sea wiev" was virtually not excisting and the reception staff was not engaged at all - "Waldorf standard" I do not know sine this was my first (and perhaps last) visit ? . We did not have breakfast at the hotel as there...

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1Thank Ole B
Manchester, United Kingdom
Reviewed 16 April 2014

Lovely hotel, beautiful lobby, bar, restaurant, pool and fantastic pier that will remain etched in your memory. Rooms are fantastic too. The layout of the rooms is very strange with a number of corridors at angles outside. Car parking underneath and on 1st floor at 20 US a day self parking is expensive, valet parking at 30 US a day...

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Thank UKtraveller50
fort lauderdale, United States
Reviewed 15 April 2014

This property is perfect to all who enjoy a quite peaceful environment with a party lurking a few blocks away. Surrounded by some of the best restaurants in Florida, they are hidden so talk to the concierge.

Review collected in partnership with Waldorf Astoria
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Thank Deron S
Dayton, Ohio
Reviewed 15 April 2014

Stayed at sister resort Casa Marina last year & we should've this time! Hampton Inn lobby & front desk are nicer than this place! We are hiltonhonors diamond members & used 80,000 points for one night stay or it would've cost $450. The hotel is open air so you step off elevator & heat hits you in the face and...

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1Thank JMRow
Atlanta, Georgia
Reviewed 14 April 2014 via mobile

Family spring break - had a great time. The private beach is awesome and the pool is perfect for kids and grown ups alike (maybe better for kids, since there's no "adult only" option... But you can always go to the Casa Monica's adult only pool if you want). Food and drinks are a bit pricey ($15/drink - includes tax...

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Thank Naniparker
Reviewed 11 April 2014

The location of the hotel of the is excellent. The property is kept up ok. The beach is poorly maintained, there is more sea weed than sand. The parking garage has broken lounge chairs and other junk. Some stored in handicapped spaces. The day front desk staff and manager are horrible. They made a huge mess with our debit card...

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4Thank Mercy C

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Located on Key West's only private natural-sand beach, The Reach, A Waldorf Astoria Resort, is an intimate, elegant destination for those seeking a casual retreat with the highest level of service. A warm sense of hospitality, gracious staff members, a beautiful shoreline and breathtaking sunshine all provide the backdrop for a memorable and romantic travel experience at our Key West hotel, just steps from Duval Street. ... more   less 

Additional Information about The Reach, A Waldorf Astoria Resort

Address: 1435 Simonton Street, Key West, FL 33040-3116
Region: United States > Florida > Florida Keys > Key West
Price Range: $537 - $934 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Reach, A Waldorf Astoria Resort 4*
Number of rooms: 150
Reservation Options:
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Also Known As:
The Reach, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Reach Resort Key West
The Reach, A Waldorf Astoria Resort Key West, Florida
Hotel Style:
#8 On the Beach Hotel in Key West
#11 Spa Hotel in Key West
#12 Top resorts Hotel in Key West
#14 Luxury Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from The Reach, A Waldorf Astoria Resort staff and other travellers.
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Questions? Get answers from The Reach, A Waldorf Astoria Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a water view--higher is not always better - trees block views from some higher floors”
 of 5 bubbles Njfoil, 18 Jan 2017 | Read review
“Ask for Ocean View and room away from construction”
 of 5 bubbles ChicagotoArizona, 7 Jan 2017 | Read review
“Go to happy hour by the pool. Drinks and food are half off.”
  • Room 355
 of 5 bubbles rotyluvr, 1 Jan 2017 | Read review
“541 has an incredible ocean view”
 of 5 bubbles ChristinaFromChicago, 28 Dec 2016 | Read review
“we where on the 4th floor the trees blocked our view. but the 5th floor had a better view. the room was quiet.”
 of 5 bubbles georgiat925, 27 Dec 2016 | Read review
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