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The Reach, A Waldorf Astoria Resort

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The Reach, A Waldorf Astoria Resort
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3,397 Reviews from our TripAdvisor Community

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Showing 3,036: English reviews
Christchurch, United Kingdom
Reviewed 8 October 2014

what a fabulous treat- the beach area is a small piece of paradise! Blue sky, blue sea, palm trees, hammocks a gentle breeze, what more could you want! The room was lovely and should have had a view of the pool, but for some large palm trees. Space is used well, in that some of the flat roofs have been...

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Helpful?
Thank Lynn W
Jennifer T, Manager at The Reach, A Waldorf Astoria Resort, responded to this review

Thank you so much for taking the time to share your thoughts of The Reach Resort! We hope to see you again soon should you revisit Key West in the future! Please feel free to contact me directly at Jennifer.tomasello@waldorfastoria.com so I may do all I can to ensure a wonderful and stress free stay. Thank you, Jennifer Tomasello Manager...

Rotterdam, The Netherlands
Reviewed 5 October 2014

The facilities of the hotel are old, out-dated and far below what I would expect from a hotel using the Waldorf-Astoria brand. Elevators were in one word gross. The garden, beach and breakfast were all good. Nice view and friendly staff. To make the hotel up to the expectations it should be refurbished.

Review collected in partnership with Waldorf Astoria
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2Thank Robert L
Jennifer T, Manager at The Reach, A Waldorf Astoria Resort, responded to this review

Thank you for taking the time to share with us your feedback of The Reach Resort. We are currently in the process of a property update and hope that you will come back to see the improvements that were completed should your travels return you to Key West! I hope that our team members made you feel comfortable throughout your...

Miami
Reviewed 4 October 2014

My husband and I went for the Poker Run (2014). We were greeted with champagne, and welcomed by a nice front desk staff. The hotel is really nice and sits on a corner, on a very quiet side of KW. They were doing some renovations, that we didn't expect to encounter, but the work was finished everyday at a reasonable...

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1Thank Rubi164
New York City, New York
Reviewed 2 October 2014

As always I bring a little of my jaded New York sensibilities with me when I travel. Good or bad they come with me. This was my first time in Key West and I loved it. I am an artist ( Can handle unusual and different ) and my husband is a doctor ( must be perfect and extremely clean)...

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1Thank Fenizia M
Reviewed 1 October 2014

Perfect hotel for vacations and relaxing The location is excellent and the staff is very helpful and polite. The private beach is a big plus The bedroom was clean. I will coming back with no hesitation.

Review collected in partnership with Waldorf Astoria
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Thank 634christelleg
Baltimore, MD
Reviewed 1 October 2014

The staff, particularly Josh at the front desk (who seemed to work 24/7) and Cameron, Mauro, and Ricardo from the pool/ beach were what made our stay memorable. Hotel has a great beach, which is unheard of in Key West. The restaurant was pretty bad and naturally overpriced, but we continued to eat there because it was easy and they...

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Thank tracycsontos
Chicago, Illinois
Reviewed 28 September 2014

Celebrating our anniversary we stayed here and it was an excellent choice. We wanted a resort with Beachfront Access and in Key West...this is the place! We happen to be here during Poker Run. (aka Biker weekend) which wasn't an issue at all, it actually made it more fun, assuming you are fine with Bikes. With that said, it was...

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Thank DMBTattoo
Waddinxveen, The Netherlands
Reviewed 28 September 2014

This is the nicest and crisp looking hotel in Key West. The pool area is very clean and cooling, the restaurant in from (NY) The Strip House and is excellent. The staff is very nice and helpfull, this is a true 5 star experience. If you visit Key West you have to stay at The Reach for the best time...

Review collected in partnership with Waldorf Astoria
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1Thank Marcel B
Miami, Florida
Reviewed 28 September 2014

Me and my friends spent a couple of nights in this hotel during the Poker Run event. The stuff was very helpful especially housekeeping. Very beautiful pool, nice restaurant, easy access to the beach.

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1Thank Alishia332
Ruidoso, United States
Reviewed 27 September 2014

This resort was recommended by a friend. This was our second stay at The Reach and we had a very good time at the resort and in Key West. Parasailing, shopping and bar hopping on Duval Street. Oh, and my wife got an outdoor massage on the beach! We will be back.

Review collected in partnership with Waldorf Astoria
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1Thank Steve T

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on Key West's only private natural-sand beach, The Reach, A Waldorf Astoria Resort, is an intimate, elegant destination for those seeking a casual retreat with the highest level of service. A warm sense of hospitality, gracious staff members, a beautiful shoreline and breathtaking sunshine all provide the backdrop for a memorable and romantic travel experience at our Key West hotel, just steps from Duval Street. ... more   less 

Additional Information about The Reach, A Waldorf Astoria Resort

Address: 1435 Simonton Street, Key West, FL 33040-3116
Region: United States > Florida > Florida Keys > Key West
Price Range: $439 - $881 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Reach, A Waldorf Astoria Resort 4*
Number of rooms: 150
Reservation Options:
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Also Known As:
The Reach, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Reach Resort Key West
The Reach, A Waldorf Astoria Resort Key West, Florida
Hotel Style:
#10 On the Beach Hotel in Key West
#11 Spa Hotel in Key West
#14 Top resorts Hotel in Key West
#16 Luxury Hotel in Key West
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have better ocean views.”
 of 5 bubbles tee866, 28 Mar 2017 | Read review
“Clarify standard King. Lookout!! Wca-wheel chair accessible not what we wanted”
 of 5 bubbles kerryh846, 27 Mar 2017 | Read review
“Don't do the suites. Not worth the price. Limited water view. Bedrooms dark. No windows.”
 of 5 bubbles chcook1, 27 Mar 2017 | Read review
“Don't count on functioning elevators”
 of 5 bubbles TheDFamily1016, 26 Mar 2017 | Read review
“Try to get a room close to the beach view or pool view....”
 of 5 bubbles boba892, 19 Mar 2017 | Read review
5 of 5