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Casa Marina Key West, A Waldorf Astoria Resort

7,511 reviews
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Traveller (3115)
Room & Suite (744)
Pool & Beach (616)
Overview
  • Excellent50%
  • Very good24%
  • Average14%
  • Poor7%
  • Terrible5%
Travellers talk about
“sun sun”(109 reviews)
“beach staff”(149 reviews)
“frozen towels”(129 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.0 Star Hotel
All hotel details
Offers from Casa Marina Key West, A Waldorf Astoria Resort
Special Offer: Double Points, Every Stay
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (7,511)Write a Review
There are newer reviews for Casa Marina Key West, A Waldorf Astoria Resort
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Traveller rating
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3,370
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515
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Show reviews that mention
All reviewssun sunbeach stafffrozen towelsadult poolprivate beachthe jet ski tourself parkingocean viewpool serviceduval streetpalm treeshotel is beautifullouie's backyardmain buildingsunset cruisesister propertygrounds are beautiful
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2,621 - 2,625 of 6,809 reviews
Reviewed 10 March 2015

I got in the pool yesterday and promptly got right back out ! I've never seen a resort pool so disgusting , really really bad. There was what appeared to be half cooked egg whites floating around the edges mixed in with a slick of...More

1  Thank Gary c
Response from Steven T, Manager at Casa Marina Key West, A Waldorf Astoria ResortResponded 19 March 2015

Dear Gary C, Thank you for your feedback in regard to the pool facility in our hotel. I have worked with our maintenance team to ensure that the issue has been resolved, but I regret that you experienced any discomfort during your stay. We are...More

Reviewed 10 March 2015

We had a great time and great stay at Casa Marina. Staff was awsome, attentive, polite and helpful in all aspects. We loved Key West and can't wait to go back. The sunset cruise was amazing and so was the parasailing! Great resort.

Review collected in partnership with Waldorf Astoria
Thank Susan R
Response from Steven T, Manager at Casa Marina Key West, A Waldorf Astoria ResortResponded 12 March 2015

Dear Susan R, Thank you for your wonderful review! We hope to see you back very soon! Sincerely, Steven Tresh

Reviewed 9 March 2015

The location is ideal - off the beaten path but close enough to walk to the best restaurants. The outside of this property and the common areas are absolutely gorgeous. Private beach, adults only pool separate from the family pool, the grounds, the view -...More

4  Thank Kelly R
Reviewed 9 March 2015

The resort is just incredible and the staff is great. The rooms are extremely clean and the entire facility is just gorgeous. The entire staff is professional and particularly Daniel on the beach. He went out of his way to make our daily visits to...More

Thank Michael S
Response from Steven T, Manager at Casa Marina Key West, A Waldorf Astoria ResortResponded 12 March 2015

Dear Michael S, We are so glad you had such a wonderful stay. We really appreciate how much Daniel and our amazing team members make our guests' vacations truly memorable. On a side note, we are working on cloning Daniel as our guests cannot seem...More

Reviewed 9 March 2015

My wife and I completed a 3 night day at Casa Marina and I must say it was awesome .The grounds are truly beautiful and being right on the ocean makes it all the better.I highly recommend taking the sunset cruise.Also I would like to...More

Thank bobg777
Response from Steven T, Manager at Casa Marina Key West, A Waldorf Astoria ResortResponded 12 March 2015

Dear Bob G, Thank you for your outstanding review! We will be sure to share with Vince how much you appreciated him. We hope you can return soon to enjoy our beautiful resort. Sincerely, Steven Tresh

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About
Amenities
Top amenities
Restaurant
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Spa
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Heated pool
Adult pool
Outdoor pool
Details
Price range
USD 362 - USD 733 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 On the Beach Hotel in Key West
#9 Spa Hotel in Key West
#16 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 362 - USD 733 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 On the Beach Hotel in Key West
#9 Spa Hotel in Key West
#16 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (3115)
Room & Suite (744)
Pool & Beach (616)
Dining (113)
Amenities (26)
Business Centre & Event Rooms (11)
Family and Play Areas (5)
Questions & Answers
Ask a question
Sarabjesser60610
11 February 2018|
AnswerShow all 2 answers
Response from davidhI5493AD | Reviewed this property |
Sorry, I don’t know
0
Votes
Sunnyirishman
20 November 2017|
Answer
Response from Vanessa C | Reviewed this property |
They have fridges, no microwaves but you can get on put in on request!
0
Votes
Melinda G
14 November 2017|
Answer
Response from Bruce M | Reviewed this property |
.9am 6 days/week at The Reach, which is a couple hundred yards down the beach, according to the hotel website: "YOGA ON THE REACH PIER* Move to your breath, stretch mindfully, and relax deeply. This hatha yoga class... More
0
Votes
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Room Tips
"Pools are beach are amazing!"
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"Do not stay in 203 or 204 or anywhere near there"
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"Go elsewhere."
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"get a renovated room for sure"
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