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Casa Marina, A Waldorf Astoria Resort

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Casa Marina, A Waldorf Astoria Resort
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6,739 Reviews from our TripAdvisor Community

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Showing 6,111: English reviews
Worcester, Massachusetts
Reviewed 20 June 2014

Beautiful resort , ! Perfect spot to relax and enjoy........nice walk down to Duval street and to fine restaurants. Would definitely stay again. Hotel has a lot of history and beautifully landscaped. Could not ask for anything more. Just perfect !

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Thank Pam4343
Bilal M, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

I would like to take this opportunity to thank you for your feedback regarding your recent visit to The Casa Marina, A Waldorf Astoria Resort. Our goal is to provide our guests with great service along with a relaxing and beautiful atmosphere. We are thrilled to hear that your vacation was up to your expectations. We have shared your comments...

Reviewed 20 June 2014

Took our 7 year-old daughter to Key West for the first time and were lucky enough to stay at Casa Marina. The location was perfect -- walkable to everything on Duvall Street, but set off a few blocks, so nice an quiet. Our stay went from good to great when we met Mark, who oversees the activities at the facility....

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Thank Tony W
Reviewed 19 June 2014

I just wanted to let you know how awesome the service at the Pool & beach area is. We were treated very well, the young men who run that part of the beach do a fantastic job .Daniel in particular. Very friendly, just an all around good person. We were there on our 20th wedding anniversary..great job on the service!!...

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Thank Jodi C
Charlottesville, Virginia
Reviewed 19 June 2014

This is an exceptional hotel with all of the amenities you can ask for. Personal attention, private beach, accessible to sailing pier on site and the rooms with views of the ocean with a balcony are top notch. Great food, just a wonderful place to stay. I will be back!

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Thank Katurahsr
Chicago, Illinois
Reviewed 19 June 2014

Travled here on my Honeymoon. I can say so many great things about this resort. First we were upgraded to the OceanView Lanai King Suite, which is awesome. Thanks to Hilton Honors Gold for that. The front desk staff was great and helpful. If you are Hilton Honors Gold or greater they give you a welcome letter with some discounts...

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Thank himynameisjosh
Kent
Reviewed 19 June 2014

We arrived on a Saturday evening with 2 separate wedding parties taking center stage in location along with normal visiting guests. Staff where over stretched to accommodate all events taking place which resulted in a delayed response from reception, then being put through to the kitchen. Eventually after 40 minutes we managed to get milk delivered to the room for...

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1Thank Poip
Bilal M, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

I would like to take this opportunity to thank you for your feedback regarding your recent visit to Casa Marina, A Waldorf Astoria Resort. Our goal is to provide our guests with great service along with a relaxing and beautiful atmosphere. Please accept my sincerest apologies for the problems you encountered while staying with us. We do work hard to...

Baltimore, Maryland
Reviewed 19 June 2014

This is a wonderful location. We booked a suite, which was not exactly suite like. There was a living room/dining area and a bedroom. However, the room was in needs of some upgrades, like paint and caulk around the tub. The Nespresso Pot did not work the entire time we were there, despite having it replaced twice! The maid left...

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3Thank Modernizing
Bilal M, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

I would like to take this opportunity to thank you for your feedback regarding your recent visit to Casa Marina, A Waldorf Astoria Resort. Our goal is to provide our guests with great service along with a relaxing and beautiful atmosphere. Please accept my sincerest apologies for the problems you encountered while staying with us. We do work hard to...

New York
Reviewed 18 June 2014

This was our third trip to Key West, our first time at Casa Marina. We booked thru Amex FHR program so assumed a certain level of hotel. We were booked into the all suite wing. The first room offered had no window in the bedroom. The second room had a small window that looked into the inside of the linen...

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3Thank Bouchet
Bilal M, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

I would like to take this opportunity to thank you for your feedback regarding your recent visit to Casa Marina, A Waldorf Astoria Resort. Our goal is to provide our guests with great service along with a relaxing and beautiful atmosphere. Please accept my sincerest apologies for the problems you encountered while staying with us. We do work hard to...

New York City, New York
Reviewed 18 June 2014

The casa marina is a nice escape. The beach is small but the property is beautiful and I would definitely bring my family back here again! Employees were very helpful as we'll. There are lots of things to do on property!

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Thank Ganders10
Lafayette, Louisiana
Reviewed 18 June 2014

I had a great time at the resort. I was very impressed with the quality and layout of the place. Had a great room, food was great, drinks, service, all top notch. Had a massage by the beach. Great great time. It is a bit pricey but it was worth it.

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1Thank BobbyBrignac

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This Mediterranean-inspired hotel sits on a 1,100-foot private beach a mile from Duval Street. Our historic beachfront resort combines 1920s ambiance with a chic, contemporary flair, features sophisticated accommodations, complete with LCD televisions, iPod docking stations, and an in-room espresso, coffee, and tea maker. Amenities include: two tropical pools, water-sports activities, spa services, poolside cabanas, Sun/Sun Bar & Grill serving breakfast, lunch, and dinner, and The Lobby Lounge for tapas and libations. ... more   less 

Additional Information about Casa Marina, A Waldorf Astoria Resort

Address: 1500 Reynolds St, Key West, FL 33040-4768
Region: United States > Florida > Florida Keys > Key West
Price Range: $483 - $945 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa Marina, A Waldorf Astoria Resort 4*
Number of rooms: 311
Reservation Options:
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Also Known As:
Casa Marina, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Casa Marina Resort Key West
Casa Marina Key West
Casa Marina, A Waldorf Astoria Resort Key West, Florida
Hotel Style:
#6 On the Beach Hotel in Key West
#9 Spa Hotel in Key West
#13 Luxury Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from Casa Marina, A Waldorf Astoria Resort staff and other travellers.
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Questions? Get answers from Casa Marina, A Waldorf Astoria Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Most of the 4th floor ocean view rooms in the newer building have an open air balconies.”
 of 5 bubbles E-Wolf-2017, 18 Feb 2017 | Read review
“just ask for room size, amenities in room, and then cost per night/week. we were on floor 2 and was very quiet.”
 of 5 bubbles C8306MVdavidt, 18 Feb 2017 | Read review
“If you are looking for historic rooms, do request the main building, the rest is non-descript 70s”
  • In dire need of maintenance
 of 5 bubbles IAHGVA, 17 Feb 2017 | Read review
“Hit or Miss - Ask about roof construction and avoid rooms which are effected.”
 of 5 bubbles AsISeeIt4680, 17 Feb 2017 | Read review
“Who knows how you get a good room??? We requested Ocean Front, and got STUCK in the back with all the noise!”
 of 5 bubbles , 16 Feb 2017 | Read review
5 of 5