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Casa Marina, A Waldorf Astoria Resort

Waldorf.comUSD 299*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 378*
USD 299*
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USD 360*
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Casa Marina, A Waldorf Astoria Resort
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6,998 Reviews from our TripAdvisor Community

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There are newer reviews for Casa Marina, A Waldorf Astoria Resort
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Showing 6,338: English reviews
Reviewed 9 September 2014 via mobile

We are family from UK with teenage boys.... Loved the hotel especially as all the bad reviews on trip adviser had put me off a bit! Thought it was lovely.. Enjoyed all the food, pool. Beach view room and beach area was lovely... Took a snorkelling cruise with floridays which was lovely! Wont give it a 5* as its not...

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Helpful?
Thank Snowtot
Mount Airy, North Carolina
Reviewed 8 September 2014 via mobile

To start, hotel staff was great, very friendly and helpful. The hotel itself outwardly was visually beautiful..couldn't ask for it to be more beautiful. The standard room we had, not so much. It truly smelled like mildew. It looked clean but smelled awful. Our small group of 3 agreed the smell was mildew. I asked for and received air freshener...

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Thank Amy D
Louisville, Kentucky
Reviewed 7 September 2014

Casa Marina is our favorite place to stay in Key West! We have stayed at Casa twice and The Reach once. The Reach is owned by Waldorf as well and we like it also, but Casa is just so beautiful and more spacious. The staff is wonderful...ALL of them. Front desk, concierge, waiters/waitresses, pool attendants, housekeeping etc... The beach access...

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2Thank KEstes
Steven T, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear KEstes, You are one of our favorites too! Thank you so much for your great review. We look forward to seeing you again soon. Our hammocks will be waiting for you. Sincerely, Steven Tresh

Old Greenwich, United States
Reviewed 4 September 2014

This hotel has a great seafront location. Pools, restaurants and Breakfast are all fine but the rooms are not up to the Waldorf's usual standard and feel more quality Inn than Hilton. TV channels were limited and the equipment quite old. bathrooms were also a bit tired and tatty. Nice experience over all but the rooms need a makeover. Also...

Review collected in partnership with Waldorf Astoria
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1Thank Philip H
Woodbridge, United States
Reviewed 4 September 2014

Lovely grounds and pools. Staff very friendly. "Ocean View" room should have been advertised as "Partial Ocean View". Ant issue on balcony. Balcony not private...can see and hear neighbors when sitting out. Room was adequate, nothing more. The parking and resort fees contributed significantly to the overpriced experience. Bottom line, expected more from a Waldorf Astoria property.

Review collected in partnership with Waldorf Astoria
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1Thank Mark O
Wolverhampton, United Kingdom
Reviewed 4 September 2014

As a family we had a fantastic 10 nights at the CASA MARINA and this ranks as one of our best ever family holidays. From the moment we were greeted on arrival after a 4 hour journey from Miami we knew we had made the right decision. The staff were excellent in all departments (room service, concierge, main desk, waiting...

Review collected in partnership with Waldorf Astoria
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Thank Gary W
Belleville, Michigan, United States
Reviewed 4 September 2014

We stayed at Casa Marina Waldorf Astoria in February 2014 as a couple and in August 2014 as a family, staff was very friendly and resort and room was very clean. Highly recommend this hotel for families and couples.

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Thank Michelle M
Reviewed 4 September 2014

My husband and I just got back and had an amazing time. The Casa Marina is a great hotel! We had an ocean view room and it was nice. The room itself wasn't anything super spectacular, like you would expect if you spent $400 a night (which we didn't), but it was clean and nice. The best thing about the...

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Thank Wbpigg
Southport, United Kingdom
Reviewed 4 September 2014

Great hotel, nice location, poor service, I'll pay for good service, but we didn't get it. Often the first time you get a smile from the tip hungry breakfast staff is the one they draw on the bill, suggesting 18% 20% or 22% tip for doing little

Review collected in partnership with Waldorf Astoria
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1Thank Adrian S
Pittsburgh, PA
Reviewed 3 September 2014

I enjoyed the history of the hotel. It had that old Florida resort feel. I appreciated that there was an adult side and a family side to the pool area. I also enjoyed the beach area. There were plenty of chairs and hammocks. A large beach area like this is rare in Key West. We swam in the ocean everyday....

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Helpful?
Thank PermanentVaCa

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Bar/Lounge
  • Free Internet
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This Mediterranean-inspired hotel sits on a 1,100-foot private beach a mile from Duval Street. Our historic beachfront resort combines 1920s ambiance with a chic, contemporary flair, features sophisticated accommodations, complete with LCD televisions, iPod docking stations, and an in-room espresso, coffee, and tea maker. Amenities include: two tropical pools, water-sports activities, spa services, poolside cabanas, Sun/Sun Bar & Grill serving breakfast, lunch, and dinner, and The Lobby Lounge for tapas and libations. ... more   less 

Additional Information about Casa Marina, A Waldorf Astoria Resort

Address: 1500 Reynolds St, Key West, FL 33040-4768
Region: United States > Florida > Florida Keys > Key West
Price Range: $426 - $812 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa Marina, A Waldorf Astoria Resort 4*
Number of rooms: 311
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Also Known As:
Casa Marina, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Casa Marina Resort Key West
Casa Marina Key West
Casa Marina, A Waldorf Astoria Resort Key West, Florida
Hotel Style:
#8 On the Beach Hotel in Key West
#9 Spa Hotel in Key West
#15 Luxury Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from Casa Marina, A Waldorf Astoria Resort staff and other travellers.
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Questions? Get answers from Casa Marina, A Waldorf Astoria Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room 430 is a great room”
str8updave, 24 May 2017 | Read review
“Rooms need to be seriously redone, enlarged and redecorated. They do not live up to Waldorf Astoria reputation. Get a room with a terrace.”
monikat889, 23 May 2017 | Read review
“We had a ground floor level room with a walk-out patio that was steps to the beach and the pools. Loved it.”
nonan928, 21 May 2017 | Read review
“Book in the classic older part of the hotel, maybe?!!”
GETAGRIPNYC, 16 May 2017 | Read review
“insist on front balcony with sea view , toilets small , old-world ,”
K7739NCrobertb, 11 May 2017 | Read review
5 of 5
Waldorf.com
USD 299* /night
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Expedia.comUSD 360
TravelocityUSD 360
CancelonUSD 378
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Prices are for 1 room, 2 adults
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