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Casa Marina, A Waldorf Astoria Resort

Waldorf.comUSD 299*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 369*
USD 299*
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USD 360*
USD 360*
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Casa Marina, A Waldorf Astoria Resort
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7,004 Reviews from our TripAdvisor Community

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There are newer reviews for Casa Marina, A Waldorf Astoria Resort
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Showing 6,344: English reviews
lawrenceville, Georgia
Reviewed 18 November 2014

Did not get our money's worth, Front desk was not helpfull, will never stay at this location again. Was not greeted as a hilton Honors member and my room was downgrated after I had made reservation for a suite.

Review collected in partnership with Waldorf Astoria
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Helpful?
2Thank Daniel G
Steven T, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Daniel, I appreciate your candid review of your recent stay. Comfort and safety is my highest priority for our guests. While room type requests cannot be met every time, I have reviewed your comments with our front desk team. I hope you will consider staying with us the next time your travels bring you to the area. Thank you, Steven...

Knoxville, Tennessee
Reviewed 18 November 2014

When I arrived the staff was great and very helpful however, this is the worst Waldorf properties I have stayed in, ever. The main part of the hotel was lovely, but the back part looked like a cheap motel had been attached to the hotel , I probably should have asked for a new room immediately but was informed at...

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Helpful?
2Thank Janet L
Steven T, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear Janet L, Thank you for taking the time to write a review about your recent stay at our hotel. We promise our guests a singular Waldorf luxury experience, and we will use your comments to ensure that we are continually working to achieve that ideal. We strive for unparalleled service delivery at our hotel, and we are always looking...

virginia, United States
Reviewed 17 November 2014

Lovely and relaxing hotel. Great ambience. Staff are very helpful. Look out for Patrick at the front desk. Wonderful gentleman, goes above and beyond to help. Great personality. Would definitely recommend this hotel

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank Roma E
Virginia Beach, Virginia
Reviewed 17 November 2014

Looking for a break from the Mid-Atlantic doldrums, we arrived on a Sunday and checked out the following Wednesday, totally relaxed and refreshed, due in no small part to the doting staff, superb accommodations and scenery, fantastic food and bar selections, and easy proximity to Duval St ($3 per person for a cab anywhere in KW). Great concierge service helped...

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Helpful?
1Thank John M
Annandale, Virginia
Reviewed 17 November 2014

My husband and I visited Key West during Labor Day weekend because it was a bucket list item, and we needed to take a break. We flew into Miami, rented a car and decided to drive the infamous Keys to our final destination. Thankfully we rented an SUV since we really would not have seen much over the Jersey walls...

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Helpful?
2Thank Sonia0463
Steven T, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear Sonia0463, Thank you for your candid review of your recent stay. We promise our guests a singular Waldorf luxury experience. We strive to provide guest experiences that are anticipatory to the highest degree and personalized to the occasion, and we are always looking for ways to balance fair pricing with the luxury accommodations and service we offer. We will...

A TripAdvisor Member
Level Contributor
45 reviews
6 hotel reviews
21 helpful votes
Reviewed 17 November 2014 via mobile

I could sit here and write a long paragraph of just how amazing this place is, but I am just going to keep it short. BEST RESORT EVER!!!! plain and simple. Good job Casa Marina. You provided me and my Fiancé (now wife) with the best wedding location that we could have ever asked for. I want to thank you...

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Thank A TripAdvisor Member
Reviewed 16 November 2014

Attended a Medical Conference, hotel experience was great, room was very spacious to accommodate 2 adults and 3 kids with age range from 9 months to 10 yrs. Pool side experience was great, there is beach access, the staff was excellent very attentive during our 3 day stay, a special thanks to Kenneth the pool side attendant was very friendly,...

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Helpful?
1Thank raphaelf202
Pittsburgh, Pennsylvania
Reviewed 15 November 2014

We had never been to Key west but friends of ours go there often and recommended the Casa Marina. We were not disappointed. In fact we are searching our calendars to make a return trip. First, the hotel is beautiful and has everything you need to have an amazing vacation. Perfect location, relaxing beach, excellent staff, delicious food, exciting activities....

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Helpful?
Thank JenK25
akron
Reviewed 14 November 2014

waterfront suite, one pool for adults for quiet, one pool for kids to play. watersports rental fun right on casa beach. large private beach & long ocean piers. 5 minute walk to duval. not good for ocean swimming, but higgs beach is right next to casa for ocean swim.

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1Thank m442369
Naples, Florida
Reviewed 14 November 2014

Recently stayed at the Casa Marina and it was a first class experience. From the location (on the beach) to the staff I was not dissapointed at all. I will say that Patrick, at the front desk, was professional and accomadating and a great representative for the hotel. We were within walking distance to Duval St and all the attractions....

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Helpful?
1Thank Dan G

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Bar/Lounge
  • Free Internet
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This Mediterranean-inspired hotel sits on a 1,100-foot private beach a mile from Duval Street. Our historic beachfront resort combines 1920s ambiance with a chic, contemporary flair, features sophisticated accommodations, complete with LCD televisions, iPod docking stations, and an in-room espresso, coffee, and tea maker. Amenities include: two tropical pools, water-sports activities, spa services, poolside cabanas, Sun/Sun Bar & Grill serving breakfast, lunch, and dinner, and The Lobby Lounge for tapas and libations. ... more   less 

Additional Information about Casa Marina, A Waldorf Astoria Resort

Address: 1500 Reynolds St, Key West, FL 33040-4768
Region: United States > Florida > Florida Keys > Key West
Price Range: $416 - $806 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa Marina, A Waldorf Astoria Resort 4*
Number of rooms: 311
Reservation Options:
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Also Known As:
Casa Marina, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Casa Marina Resort Key West
Casa Marina Key West
Casa Marina, A Waldorf Astoria Resort Key West, Florida
Hotel Style:
#8 On the Beach Hotel in Key West
#10 Spa Hotel in Key West
#16 Luxury Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from Casa Marina, A Waldorf Astoria Resort staff and other travellers.
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Questions? Get answers from Casa Marina, A Waldorf Astoria Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room 430 is a great room”
str8updave, 24 May 2017 | Read review
“Rooms need to be seriously redone, enlarged and redecorated. They do not live up to Waldorf Astoria reputation. Get a room with a terrace.”
monikat889, 23 May 2017 | Read review
“We had a ground floor level room with a walk-out patio that was steps to the beach and the pools. Loved it.”
nonan928, 21 May 2017 | Read review
“Book in the classic older part of the hotel, maybe?!!”
GETAGRIPNYC, 16 May 2017 | Read review
“insist on front balcony with sea view , toilets small , old-world ,”
K7739NCrobertb, 11 May 2017 | Read review
5 of 5
Waldorf.com
USD 299* /night
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Prices are for 1 room, 2 adults
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