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Casa Marina Key West, A Waldorf Astoria Resort

7,453 reviews
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Traveller (3067)
Room & Suite (635)
Pool & Beach (615)
Overview
  • Excellent50%
  • Very good24%
  • Average14%
  • Poor7%
  • Terrible5%
Travellers talk about
“sun sun”(109 reviews)
“beach staff”(149 reviews)
“frozen towels”(128 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.0 Star Hotel
All hotel details
Offers from Casa Marina Key West, A Waldorf Astoria Resort
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
5 Feb.6 Feb.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (7,453)Write a Review
There are newer reviews for Casa Marina Key West, A Waldorf Astoria Resort
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6,753 results
Traveller rating
3,349
1,584
941
511
368
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3,349
1,584
941
511
368
Show reviews that mention
All reviewssun sunbeach stafffrozen towelsadult poolprivate beachthe jet ski tourself parkingocean viewpool serviceduval streetpalm treeshotel is beautifullouie's backyardmain buildingsunset cruisegrounds are beautifulpool side
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2,431 - 2,435 of 6,753 reviews
Reviewed 21 April 2015

We just returned from 3 days at the property. I was very excited as in Key West, there aren't too many big name hotels, more B&B's so we decided to splurge so we could enjoy the beach and the various services and amenities. Overall the...More

3  Thank Mary P
Response from Cole T, Manager at Casa Marina Key West, A Waldorf Astoria ResortResponded 22 April 2015

Dear Mary P, We regret that we were not able to provide you with the quality of service you deserve during your recent stay. We strive for flawless service delivery at our hotel, and we are always looking for ways to ensure that each guest...More

Reviewed 21 April 2015

We loved the hotel good food good room but what made it a five star resort was the beach service total luxury. My girlfriend loved being addressed as "SUNGODESS" and that's the way the cabana staff treated us. They passed out fruit cleaned our sunglasses...More

Thank David P
Reviewed 21 April 2015

Wonderful resort with lovely staff. The amenities on the beach are great, Mark especially is fantastic. The rooms are a little rundown and could use updating. The beach is great, the staff is fantastic.

Thank nyc3214
Reviewed 20 April 2015 via mobile

My Wife and I spent our 10-year anniversary in Key West and loved every minute of it. The hotel and staff was amazing. The Concierge (Tanyo) in particular went out of his way to help make everything PERFECT!!!! He restored my faith that there is...More

Thank Michael F
Reviewed 20 April 2015

Although the room was smaller than I expected, it was clean and fresh. I can't say enough about the hotel's staff though. They were WONDERFUL! The attention and service we received was fantastic. Love the 'Boys in Blue'; Barefoot Billie's Water Sports staff (Mark Gray,...More

Review collected in partnership with Waldorf Astoria
Thank Sheryl M
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About
Amenities
Top amenities
Restaurant
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Spa
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Heated pool
Adult pool
Outdoor pool
Details
Price range
USD 348 - USD 704 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 On the Beach Hotel in Key West
#9 Spa Hotel in Key West
#16 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 348 - USD 704 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 On the Beach Hotel in Key West
#9 Spa Hotel in Key West
#16 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (3067)
Room & Suite (635)
Pool & Beach (615)
Dining (113)
Hotel & Grounds (1931)
Bathroom (83)
Business Centre & Event Rooms (11)
Family and Play Areas (5)
Questions & Answers
Ask a question
Melinda G
14 November 2017|
Answer
Response from Bruce M | Reviewed this property |
.9am 6 days/week at The Reach, which is a couple hundred yards down the beach, according to the hotel website: "YOGA ON THE REACH PIER* Move to your breath, stretch mindfully, and relax deeply. This hatha yoga class... More
0
Votes
Erick G
8 September 2017|
AnswerShow all 2 answers
Response from Bruce M | Reviewed this property |
The water and air temperatures are usually nice in October. But Irma is going straight over the Lower Keys as I write.... :(
0
Votes
Room Tips
"Oceanfront is beautiful. Oceanview is lovely but only a diagonal view. Avoid room fronting the public park..."
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"The decks are very small so don't bother paying more for a deck room unless you really like to sit..."
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"The suites are very run down, stay in the main building if you decide."
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"Ask if they have a room that has been renovated recently."
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