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Casa Marina Key West, A Waldorf Astoria Resort

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Traveller (3187)
Room & Suite (783)
Pool & Beach (636)
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Overview
  • Excellent50%
  • Very good24%
  • Average14%
  • Poor7%
  • Terrible5%
Travellers talk about
“sun sun”(111 reviews)
“beach staff”(150 reviews)
“frozen towels”(131 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
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Offers from Casa Marina Key West, A Waldorf Astoria Resort
Special Offer: Double Points, Every Stay
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Offers from Casa Marina Key West, A Waldorf Astoria Resort
Special Offer: Double Points, Every Stay
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (7,613)
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6,906 results
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3,402
1,620
966
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3,402
1,620
966
524
394
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All reviewssun sunbeach stafffrozen towelsadult poolprivate beachthe jet ski tourhistoric hotelself parkingpool serviceduval streetocean viewpalm treeslouie's backyardmain buildingsunset cruisesister propertygreat resort
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1 - 5 of 6,906 reviews
Reviewed yesterday

I have read many of the reviews of this hotel. I believe if you have a room that is not in the original section of the hotel it may not be as nice. We were impressed with the level of service provided. Although disappointed that...More

Thank Deborah D
Hotel's Favourite
Reviewed 4 January 2018

The beach and the service on it were outstanding!!!! David, in particular, was amazing at tending to all of the guests' needs. It was the resort's busiest week and he managed to take care of all requests for chairs, cabanas, towels, etc. Then he even...More

7  Thank Cheryl L
Response from Jamaal S, mgmt_resp_affil8 at Casa Marina Key West, A Waldorf Astoria ResortResponded 5 January 2018

Thank you for the lovely review, Cheryl L! It's excellent your time with us was so fantastic! We're thrilled our team took such wonderful care of you. David is a treasured member of our team so it's not surprising you felt so welcome and comfortable....More

Reviewed yesterday via mobile

We were here for a medical seminar put on by MER. At almost 600:00 (with tax and resort fee) per day we were expecting a grand experience, NOT THE CASE! This is not a well run hotel. So many things happened that were memorable in...More

1  Thank FRANK C
Response from PropertyAssociate, Manager at Casa Marina Key West, A Waldorf Astoria ResortResponded yesterday

Dear FRANK C, Thank you for your leaving us with your thoughts. We are very concerned to hear about these negative aspects of your recent time with us during the medical seminar. We are sorry that your experience was not up to the standards of...More

Reviewed 2 days ago via mobile

Highly recommend this amazing resort. So accommodating and so many fun things to do. Dinner on the sand was excellent! Barefoot Billy and staff added to our comfort and enjoyed all the sports activities they had for guests. Bicycles are definitely the way to see...More

Thank cyndie w
Reviewed 4 days ago via mobile

The best part of our stay at the resort was the staff! Especially our favorite bartenders Patrick and Megan, and our server Robert. Everyone we came in contact was friendly and helpful, but these 3 are world class!! I highly recommend you ask for them....More

Thank Jennie W
Response from PropertyAssociate, General Manager at Casa Marina Key West, A Waldorf Astoria ResortResponded 3 days ago

Dear Jennie W, From all of us at Casa Marina, we are thrilled to have provided you with spectacular service during your Key West getaway. Whether it was a friendly smile or a prompt drink, we’re glad that you enjoyed your stay. We look forward...More

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About
Amenities
Top amenities
Restaurant
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Spa
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Heated pool
Adult pool
Outdoor pool
Details
Price range
USD 324 - USD 630 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 On the Beach Hotel in Key West
#9 Spa Hotel in Key West
#16 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 324 - USD 630 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 On the Beach Hotel in Key West
#9 Spa Hotel in Key West
#16 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (3187)
Room & Suite (783)
Pool & Beach (636)
Dining (124)
Amenities (26)
Business Centre & Event Rooms (9)
Family and Play Areas (5)
Questions & Answers
Ask a question
Courtney E
14 April 2018|
Answer
Response from Connecticut-MD | Reviewed this property |
I don’t see why not. Don’t know if there’s a place to store it other than the room
0
Votes
Sarabjesser60610
11 February 2018|
AnswerShow all 3 answers
Response from Susan H | Reviewed this property |
I have no idea. Best to call and see.
0
Votes
Sunnyirishman
20 November 2017|
Answer
Response from Vanessa C | Reviewed this property |
They have fridges, no microwaves but you can get on put in on request!
0
Votes
Room Tips
"Rooms in the old part of the hotel with a beach front room are the best"
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"Ocean front suites seem to be the better option"
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"Go for ocean view or ocean front"
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"For the view , a balcony room facing the water."
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