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DoubleTree by Hilton Hotel Grand Key Resort - Key West

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#29 of 49 Hotels in Key West
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DoubleTree by Hilton Hotel Grand Key Resort - Key West
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3,286 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Grand Key Resort - Key West
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Showing 2,621: English reviews
Oklahoma City, Oklahoma
Reviewed 21 July 2014

We had a great stay at the Doubletree resort. The property is very nice and well kept. Rooms are standard Hilton. The staff was awesome and very helpful. They even made a special trip to go pick up my friend who got lost one day. The one downside is the location. This resort is located on the other side of...

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Thank TripcorAlly
Philadelphia, Pennsylvania
Reviewed 20 July 2014

Lets be honest, a Doubletree is not a luxury level hotel. But you can make note this staff is 5 STAR. Kevin Hill a manager made sure that even though the travel agency used made multiple mistakes and were unavailable to us once we were on vacation, Kevin made it all seem like not such a big deal and turned...

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Thank SamHage
Bromma, Sweden
Reviewed 20 July 2014

Arrived to The Double Tree Grand Key Resort on a Thursday. A but of a que on arrival in the reception but the we're working hard. However the check in was smooth. Rooms are okay but don't expect anything fancy though. The Air condition in the room was very loud so we slept with it turned off the first night...

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1Thank 100countriesdone
WeCareInKeyWest, General Manager at DoubleTree by Hilton Hotel Grand Key Resort - Key West, responded to this review

We are very sorry that we did not meet your expectations.

Middletown
Reviewed 18 July 2014

Clean property, nice pool, pleasant staff and pool bar. Close to airport so opposite end from bars and activities but the hotel has a free shuttle to downtown and beaches. The shuttle will not stop anywhere but specific places so make sure when you get dropped off that you know where you get picked up. The downtown drop off and...

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1Thank Rex R
Lake Forest, Illinois
Reviewed 16 July 2014

We have stayed at this beautiful hotel 5 times and 4 of those were the past 4 years. Each time it seems to be better and better, which makes it more difficult to leave. The entire staff is way beyond what one would expect in the way of service especially when we are down there during their busy Spring Break...

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1Thank Susie L
Orlando
Reviewed 14 July 2014 via mobile

The rooms are small but really nicely done. All white furniture gives it that Key West feel. That staff was warm and engaging. I had dinner at the hotel on night and the food was good and the price was ok for the market. If I had to say something negative I'd say the elevators are very slow.

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Thank 1EricMenken
Outer Banks, United States
Reviewed 12 July 2014

We have stay at this hotel 7 times and we will be back again. The pool is great and Billy the Greek at the bar is always there for you. The prime rib dinner on Friday night was wonderful. The breakfast buffet will fill you up for the days adventures.

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1Thank Wallace H. M
Reviewed 11 July 2014

Great place to stay while in KW! Comfortable/clean rooms. The grounds overall are clean and well cared for...especially the pool area with plenty of clean towels, cabanas and waitress for cool drinks - very nice! Location is convenient to all of KW – airport, downtown, Smathers, SMP, etc. Will stay here again!

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1Thank ChateauDbrady
Ekeren
Reviewed 10 July 2014 via mobile

Great hotel here in Key West. Fridge and wifi in the rooms , good beds. Very clean and new. Far way from old city but they have a free shuttle bus that brings you there every hour. And now they let down the fee on parking , its free now. ( which should be in all hotels)

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Thank Daanbanana
Wellington, Florida
Reviewed 9 July 2014

Want a hotel that is nice, not downtown and has nice amenities? This is the place. You won't find a hotel in Key West at this price that is anywhere as nice. Sure, you can spend twice as much and stay next to Mallory Square, which is great is you're a party animal and don't mind hearing the ruckus until...

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1Thank mikefromwellington

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to DoubleTree by Hilton Hotel Grand Key Resort - Key West, where a friendly staff member is waiting to welcome you with our famous token of hospitality - a freshly baked chocolate chip cookie. Our newly renovated full service resort welcomes vacationers and business travelers alike to enjoy the best our island has to offer. Relax in luxury at our first-class Key West, Florida resort. DoubleTree by Hilton Hotel Grand Key Resort - Key West is the ideal destination for your stay in the Florida Keys. Tropical gardens and a beautiful zero entry pool offer the perfect setting to enjoy America's Caribbean. Sip on a refreshing cocktail from our outdoor Tiki Bar. If your visit calls for business or a special event, the Grand Key Resort features venues and conference facilities for up to 300. Stay at our Key West, Florida resort, just one mile from Key West International Airport. Highlights •Shuttle service to and from the Key West International Airport and the downtown Duval area •Beautiful zero entry pool with cabanas and extensive decks for relaxing and sunbathing •Complimentary WiFi •Full-service Palm Haven Restaurant and poolside Tiki Bar •7,000 sq. ft. of indoor meeting space and outdoor event venues ... more   less 

Additional Information about DoubleTree by Hilton Hotel Grand Key Resort - Key West

Address: 3990 S Roosevelt Blvd, Key West, FL 33040-5204
Region: United States > Florida > Florida Keys > Key West
Price Range: $262 - $723 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Grand Key Resort - Key West 3.5*
Number of rooms: 216
Reservation Options:
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Also Known As:
Doubletree Grand Key Hotel Key West
Doubletree Grand Key Resort
DoubleTree By Hilton Hotel Grand Key Resort - Key West Florida
Hotel Style:
#4 Green Hotel in Key West
#9 Top resorts Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Grand Key Resort - Key West staff and other travellers.
33 questions
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Questions? Get answers from DoubleTree by Hilton Hotel Grand Key Resort - Key West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All are nice.”
 of 5 bubbles G1832AKgaryl, 8 Dec 2016 | Read review
“A balcony overlooking the pool but the planes come & go on that side”
 of 5 bubbles Gary1950, 7 Dec 2016 | Read review
“If possible refuse rooms over the laundry. I would avoid odd number rooms 261 through 265.”
 of 5 bubbles DElea60785, 7 Dec 2016 | Read review
“Try another hotel or at least insist on a pool view”
 of 5 bubbles stuartf518, 27 Nov 2016 | Read review
“rooms overlooking the pool area looked good”
 of 5 bubbles raetia, 25 Nov 2016 | Read review
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