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DoubleTree by Hilton Hotel Grand Key Resort - Key West

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Traveller (936)
Room & Suite (339)
Pool & Beach (198)
Overview
  • Excellent48%
  • Very good32%
  • Average12%
  • Poor5%
  • Terrible3%
Travellers talk about
“double tree”(234 reviews)
“shuttle service”(207 reviews)
“warm cookies”(64 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel Grand Key Resort - Key West
Special Offer: Breakfast Included
Hotel deals
Offers from DoubleTree by Hilton Hotel Grand Key Resort - Key West
Special Offer: Breakfast Included
Hotel deals
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Reviews (3,843)
There are newer reviews for DoubleTree by Hilton Hotel Grand Key Resort - Key West
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3,115 results
Traveller rating
1,471
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1,471
925
413
174
132
Show reviews that mention
All reviewsdouble treeshuttle servicewarm cookiesevery hourfree shuttleduval streetbreakfast buffetpool areaalways on timehotel shuttleclose to the airportsmathers beachthe hotel offersoutdoor barnice poolnice resortrental car
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1,001 - 1,005 of 3,115 reviews
Reviewed 13 January 2016

Stellar everything! Front desk, room, beds, pillow, clean, location, shuttle, front door, parking. Front desk on the way in out very friendly and loaded with cookies and water! Wish we could have spent more time there was the only negative part.

Review collected in partnership with DoubleTree by Hilton
Thank Jeremy Q
Reviewed 13 January 2016

everything is just great! the lobby looks great and the room is super clean. The cookies we received when we checked in are warm and tasty. I would recommend this hotel to others. The shuttle is also very convenient and we do not have to...More

Review collected in partnership with DoubleTree by Hilton
Thank Zhixin L
Reviewed 10 January 2016 via mobile

Let's start by saying the grounds are nice. Pool is great. Hotel is clean. When checking in asked about Diamond upgrade and was told there were none. Then someone else asked why we were in the worst 2 rooms and upgraded us to Hhonors floor....More

Thank Jcook66775
Reviewed 9 January 2016

I Have never been treated so well as my family was by all of the staff at this hotel. From the warm cookies to the check out with the front desk, we were treated like family. the new renovation is modern and sleek, but very...More

Thank Ziggy C
Reviewed 9 January 2016

The hotel is not in the center of everything but has a shuttle bus to take you there. The room was very comfortable and the balcony overlooking the pool was very nice. The breakfast buffet that was included was also very good. Staff was friendly.

Thank Kathy R
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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
USD 220 - USD 385 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Key West
#13 Top resorts Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 220 - USD 385 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Key West
#13 Top resorts Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (936)
Room & Suite (339)
Pool & Beach (198)
Dining (69)
Amenities (39)
Business Centre & Event Rooms (5)
Family and Play Areas (3)
Questions & Answers
Ask a question
Dktje
12 April 2018|
AnswerShow all 4 answers
Response from Teresa H | Reviewed this property |
They do have a shuttle, but it only stops at Duval Street.
0
Votes
thebl0ckparty
27 March 2018|
Answer
Response from Teresa H | Reviewed this property |
No, there is no fee. First come, first served.
0
Votes
Jennifer3124
3 March 2018|
AnswerShow all 5 answers
Response from kmk1024 | Reviewed this property |
No. It’s kind of in a random location. Closest beach is about 8 min away
1
Vote
Room Tips
"Rooms with a pool view are preferred but there are no bad rooms"
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"Room overlooking the pool would be nice!"
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"We had a balcony on the outside but requested to be moved to the pool view side - which was accommodated. We..."
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"Junior suites facing pool are the best.. You get a big balcony."
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