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DoubleTree by Hilton Hotel Grand Key Resort - Key West

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#31 of 51 Hotels in Key West
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DoubleTree by Hilton Hotel Grand Key Resort - Key West
DoubleTree by Hilton Hotel Grand Key Resort - Key West
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3,525 Reviews from our TripAdvisor Community

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Showing 2,834: English reviews
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Key West, Florida
Reviewed yesterday NEWvia mobile

I Want To Thank April and her wonderful staff for helping me turn out the sweet 15's tonight..OMG the food was amazing and your staff so hard working and helpful...I appreciate that your resort appreciates locals and local vendors...Nester Cabrera for the sound, Nyron Ross for Video...Decorations by Doris..and of course Photography by Vidal-it means a lot that your hotel...

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Helpful?
Thank Vidal-01
Sarnia, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

Checked in this morning, here for two days and am so excited. To start...the cookies you get on checkin are to die for...they keep them in a warming drawer...yummy. Our room is a King, non smoking..the hotel appears to have been completely refurbished from the last time we were here (2 years ago). This is the only hotel we stay...

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1Thank vwgal2010
About Hotel's Favourite Review
Roebuck
Reviewed yesterday NEWvia mobile

We stayed for one night here and it was the worst for a Hilton property. First, our room was not completely clean. The cleaning rag was left at the vanity and all the drawers to dresser were open (every one of them). I notified front desk. They came up to remove the "rags". The guy with the paralyzed left arm...

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Thank Rebecca W
Reviewed yesterday NEWvia mobile

My friend and I stayed at this hotel recently. We knew that it was on the other end of the island so we were not surprised at the distance. Having shuttles that run as frequently as they did was nice. We utilized the shuttle on all trips after we took 1 cab that cost over $30 to get downtown. The...

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Thank Danielle C
Papillion, Nebraska
Reviewed 4 days ago NEW

The front desk staff were fantastic and the rooms decor was modern. Now for the items that really made this property fall short: The lighting in the rooms is AWFUL and you can't open the drapes to allow natural light in because there is no sheer panel so EVERYONE can see into your room. The internet was just as bad...

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1Thank Linda F
Reviewed 5 days ago NEW

This hotel has been around for awhile and is showing it a little, probably could use a little updating. But as far as the hotel itself it was neat, clean, comfortable and the staff were very friendly.

Review collected in partnership with DoubleTree by Hilton
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Thank 375paulak
Reviewed 6 days ago NEW

Very beautiful and well kept resort. Staff was very friendly and personable. Rooms could be updated but was very clean and well maintained. Food at the restaurant was very good as well. I would recommend staying at this resort. Very nice area for walking or bike riding as well.

Review collected in partnership with DoubleTree by Hilton
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Thank U191MAkimberlyc
Roanoke, Virginia, United States
Reviewed 1 week ago via mobile

I love hilton and this hotel is very clean and cozy but you will need a car not close to nothing coffee is terrible elevator hot and that shuttle bus plucked my last nerve and it's nice that you give out water bottles but can they be cold please shouldn't be a resort I might stay again but I will...

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Thank Monica H
NAPLES, United States
Reviewed 1 week ago

My wife and I both agree that this stay was both exciting in that we hadn't been on a holiday in some time. This Doubletree fulfilled all of our expectations and then some. We would highly recommend this particular hotel.

Review collected in partnership with DoubleTree by Hilton
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Thank montej277
Woodbridge, United States
Reviewed 1 week ago

Very well appointed and excellent customer service! Many amenities for travelers including showers, changing area, and places to relax if your room is not ready. The pool area is exceptionally nice and typical of a very fine resort. Highly recommend!

Review collected in partnership with DoubleTree by Hilton
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Thank Tim A

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Welcome to DoubleTree by Hilton Hotel Grand Key Resort - Key West, where a friendly staff member is waiting to welcome you with our famous token of hospitality - a freshly baked chocolate chip cookie. Our newly renovated full service resort welcomes vacationers and business travelers alike to enjoy the best our island has to offer. Relax in luxury at our first-class Key West, Florida resort. DoubleTree by Hilton Hotel Grand Key Resort - Key West is the ideal destination for your stay in the Florida Keys. Tropical gardens and a beautiful zero entry pool offer the perfect setting to enjoy America's Caribbean. Sip on a refreshing cocktail from our outdoor Tiki Bar. If your visit calls for business or a special event, the Grand Key Resort features venues and conference facilities for up to 300. Stay at our Key West, Florida resort, just one mile from Key West International Airport. Highlights •Shuttle service to and from the Key West International Airport and the downtown Duval area •Beautiful zero entry pool with cabanas and extensive decks for relaxing and sunbathing •Complimentary WiFi •Full-service Palm Haven Restaurant and poolside Tiki Bar •7,000 sq. ft. of indoor meeting space and outdoor event venues ... more   less 

Additional Information about DoubleTree by Hilton Hotel Grand Key Resort - Key West

Address: 3990 S Roosevelt Blvd, Key West, FL 33040-5204
Region: United States > Florida > Florida Keys > Key West
Price Range: $314 - $522 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Grand Key Resort - Key West 3.5*
Number of rooms: 216
Reservation Options:
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Also Known As:
Doubletree Grand Key Hotel Key West
Doubletree Grand Key Resort
DoubleTree By Hilton Hotel Grand Key Resort - Key West Florida
Hotel Style:
#4 Green Hotel in Key West
#10 Top resorts Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Grand Key Resort - Key West staff and other travellers.
49 questions
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Franklinville, New Jersey
3 months ago
6 months ago
Brooklyn, United States
8 months ago

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Questions? Get answers from DoubleTree by Hilton Hotel Grand Key Resort - Key West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool side rooms have the best view”
435lindaf, 26 Apr 2017 | Read review
“A pool view would be nice.”
marybF7629QO, 16 Apr 2017 | Read review
“we loved first floor walk out to bar/pool area”
momsterculer, 13 Apr 2017 | Read review
“I had a beautiful view of...the parking lot.”
I7258LWjayc, 11 Apr 2017 | Read review
“Ask for a pool or ocean view room”
2nels0ns, 9 Apr 2017 | Read review
5 of 5