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The Gates Hotel | Key West

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#24 of 49 Hotels in Key West
Certificate of Excellence
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The Gates Hotel | Key West
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707 Reviews from our TripAdvisor Community

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Showing 495: English reviews
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW via mobile

The hotel was great and we really enjoyed our stay. The rooms were very nice, the staff were friendly. The shuttle into the old town was very convenient and always on time. The only negative comment I have is about the mysterious 'resort fee' that we were not aware of until after we had booked the hotel through Expedia. The... More 

Helpful?
1 Thank Megan H
Sara P, Front Office Manager at The Gates Hotel | Key West, responded to this review

Megan H We appreciate your review about your stay with us and that you enjoyed your stay with us! We are happy to hear about how much you enjoyed the shuttle and how friendly the staff was. We do have a resort fee that gives the access to the shuttle, wifi, access to the pool and gym, phone calls, parking... More 

London
Level Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 5 days ago NEW via mobile

A very funky spot. Rooms comfortable and exceptionally clean. Nice linen, beds and towels, lots of bathroom products and complimentary water in fridge. Pool great and food truck and bar means that if don't want to go downtown then have everything to hand, including a Starbucks next door Nice coffee machines in rooms too We hired bikes and had fab... More 

Helpful?
Thank Wendypb
Sara P, Front Office Manager at The Gates Hotel | Key West, responded to this review

Wendypb We are so happy to hear about your stay with us and how helpful Jesus was for you! We hope you stay with us again soon! More 

Atlanta, Georgia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

Love the rooms, the bar, the pool, the lobby, and the concierge is a gold mine. She was there all day to help book our activities. We used the free shuttle and didn't need to rent a car the entire trip. Definitely recommend renting bikes from the hotel one day and take a trip around the island. I'm not a... More 

Helpful?
Thank Chris_Handley_ATL
Sara P, Front Office Manager at The Gates Hotel | Key West, responded to this review

Chris_Handley_ATL We are so happy to hear that you had a great Thanksgiving with us and how helpful the concierge was! We are glad you enjoyed our amenities and we do hope to see you again in the future! More 

Chesterfield, Michigan
Level Contributor
3 reviews
Reviewed 1 week ago via mobile

Gates hotel is a simple yet elegant place with a friendly and helpful personnel, clean and cozy rooms and a convenient location. My husband and I stayed there for a few days on thanksgiving week and we had a very pleasant experience! We brought our dog( yes, dogs are welcome here) and received a box of treats and toys for... More 

Helpful?
Thank rollingred574
Sara P, Front Office Manager at The Gates Hotel | Key West, responded to this review

rollingred574 We are so happy to hear that you had a good holiday with your family and pet at our hotel! We are also happy to hear that you will be coming back and that the staff was so helpful during your stay! More 

Orlando, United States
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago

This hotel has recently been refurbished. The locations is RIGHT after you enter the island from the Overseas highway, and is close to the airport and most of the shopping areas (including grocery stores). 2 adults and 1 9YO child stayed one night in a Lifestyle King room, with the daughter on the fold out couch. We booked a 'best... More 

Helpful?
1 Thank Michael J
Sara P, Front Office Manager at The Gates Hotel | Key West, responded to this review

Michael J We are happy to hear that you had a overall good experience with us and that we were able to accommodate your family along with you dog. We appreciate all your feedback and are happy you were able to use enjoy our outlets. We do hope that you do stay with us again. More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

I loved The Gates . Everything is pretty modern; from the platform beds to the beautiful bathroom. The room is spacious and the concierge is responsive and the property immaculate. The one drawback was the wifi was tortoise slow but other than that, if you don't have work requiring wifi, you stay will be pleasant. Oh and the rooms have... More 

Helpful?
2 Thank jennifer r
Sara P, Front Office Manager at The Gates Hotel | Key West, responded to this review

jennifer r We are so glad that you loved your stay with us! we are so glad that you enjoyed our location and the amenities. We hope to see you again very soon! More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

This place was definitely cool. Had a good vibe and friendly staff. Had a few issues but overall experience was great. The fridge in the room was loud so that was promptly unplugged. 😀 Wi-Fi was a little wonky and they have the sessions set to reset daily. Meaning you have to sign in a bunch of times. But other... More 

Helpful?
1 Thank Chris G
Sara P, Front Office Manager at The Gates Hotel | Key West, responded to this review

Chris G We are delighted to hear about your good atmosphere and that the staff was so friendly during your visit! We do hope you stay with us again and enjoy our food truck, The Blind Pig another time! More 

Tallinn, Harjumaa, Estonia
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago via mobile

Guy who checked us in was small talking and finding our room was complicated. The room was great, like brand new. Even the towels are like new. The pool area are nice. They have free shuttle bus to down town, so it doesn't matter the hotel itself located not in center.

Helpful?
1 Thank Pileri L
Sara P, Front Office Manager at The Gates Hotel | Key West, responded to this review

Pileri We would like to gather more information from your check in experience if you can please reach out to spilat@gateshotelkeywest.com with your reservation information. We are happy to hear that you had a great stay with us overall and that you were able to use the shuttle service. More 

Birmingham, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Very Clean and modern hotel excellent shuttle service in and out of Key West. Nice bar to sit and relax after a busy day sightseeing. Excellent rooms spacious and clean. Only fault as the hotel is set away from the main centre limited restaurants, as the food in the hotel was very limited. Would definitely stay here again.

Helpful?
1 Thank dwtvilla52
Sara P, Front Office Manager at The Gates Hotel | Key West, responded to this review

dwtvilla52 We are so happy to hear about your quality of service you had while staying with s! We do hope you are able to visit us again! More 

Austin, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

All 3 of us gave it a thumbs up! Very attractive and well designed rooms and lobby. Wish we could have stayed longer. Shuttle available to Mallory Square for sunset and nightlife. Love that the hotel participates in Clean the World, recycling soap and saving lives.

Helpful?
1 Thank hmears2016
Sara P, Front Office Manager at The Gates Hotel | Key West, responded to this review

hmears2016 We are so happy to hear that you had a good stay with us and hopefully you can come back and stay with us longer! We are glad you were able to take advantage of our amenities and we are in the Clean the World program and appreciate that you are aware of the program as well. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Gates is a new lifestyle hotel in Key West offering an intimate setting that invites guests to celebrate the island's colorful history and creative spirit. Mixing contemporary design with retro Floridian flair, The Gates Hotel features 100 guestrooms with modern amenities that uniquely combine upscale sophistication and polished service with the island's casual laid-back vibe. ... more   less 

Additional Information about The Gates Hotel | Key West

Address: 3824 N. Roosevelt Blvd., Key West, FL 33040-4535
Region: United States > Florida > Florida Keys > Key West
Price Range: $257 - $692 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Gates Hotel | Key West 4*
Number of rooms: 100
Reservation Options:
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Also Known As:
Quality Inn Key West Hotel Key West
The Gates Hotel | Key West Florida
Hotel Style:
#9 Luxury Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from The Gates Hotel | Key West staff and other travellers.
18 questions
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New York City, New York
3 months ago
over a year ago
6 months ago

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Questions? Get answers from The Gates Hotel | Key West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“New, clean, convenient.”
 of 5 bubbles Chris_Handley_ATL, 28 Nov 2016 | Read review
“If you are going to be here awhile, I'd suggest a second floor room to localize noise.”
 of 5 bubbles 743michaelj, 25 Nov 2016 | Read review
“get a room in the first building”
 of 5 bubbles jenniferrR6564PA, 20 Nov 2016 | Read review
“Pool side- also they provide bus service from the hotel to down town.”
 of 5 bubbles 922Bill, 14 Nov 2016 | Read review
“It may be quieter in a room away from the pool/bar area”
 of 5 bubbles stevegK4101MQ, 2 Nov 2016 | Read review
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