We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Sheraton Suites Key West

Booking.comUSD 224*
View Deal
#34 of 51 Hotels in Key West
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 551*
USD 224*
Great Deal
USD 253*
USD 253*
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Sheraton Suites Key West
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,273 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Sheraton Suites Key West
See the most recent reviews
Showing 1,872: English reviews
New York City, New York
Reviewed 25 October 2013 via mobile

It was so great reach the hotel and being greeted by an unpretentious and chic reception area at Sheraton, and find such a clean, modern and up to date design and "feel to it". The room was huge, with a sofa, tv, dining table, microwave and sink area. There were sliding doors into the bedroom with a huge, comfortable bed...

 Report
Helpful?
Thank MOols2013
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this review

Dear Guest: We have read your review and are glad to hear you enjoyed your stay. Come visit us again soon! Warm regards, Lourdes Torbisco Marketing Director

Rio de Janeiro, RJ
Reviewed 23 October 2013

Sheraton Suites in Key West committed one mistake, but it was huge, that's why my poor evaluation. Some of the housekeeping open my backpack that I left in my room. I didn't miss anything, but my bag was opened. I have talked to the reception people and also sent my evaluation to Sheraton, but I never received any feedback. It...

 Report
Helpful?
2Thank cesarximenes
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this review

Dear Guest: Thank you for taking the time to review our hotel. I apologize that we did not meet your expectations. We have taken particular note of your comment about safety and security of your room and luggage. Please email us your reservation and contact information to into@sheratonkeywest.com. We will follow up. Thank you. Warm regards, Lourdes Torbisco Marketing Director

TN
Reviewed 22 October 2013

Great location across the street from Smather's Beach, rooms very nice and large. We were a little concerned about the outdoor entrance to the room, but it was actually very quiet while we were there. It was nice to have the large bathroom area and kitchen area.

 Report
Helpful?
Thank sunnycay
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this review

Dear Guest: Thank you for taking the time to write this review. We are happy to hear you enjoyed your stay and look forward to welcoming you back in the future! Warm regards, Lourdes Torbisco Marketing Director

Norwich, UK
Reviewed 20 October 2013

Laid back hotel right opposite great beach (Smathers) with free shuttle to downtown which is a great service to offer. Even though works were going on during our stay it didn't detract too much from our enjoyment. Good breakfast buffet, nice pool side bar, reasonable restaurant, friendly staff. Helpful concierge. Loved it.

 Report
Helpful?
Thank DisneyNorwich_UK
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this review

Dear Guest: Thank you for taking the time to write this review. We are glad to hear you enjoyed your stay at the Sheraton Suites and look forward to welcoming you back in the future. Warm regards, Lourdes Torbisco Marketing Director

USA
Reviewed 19 October 2013

Check in was fast and efficient. The suite was clean with a very comfortable bed...pillows you should have at home! We chatted to another couple at check in and mentioned we were in KW after spending our honeymoon there decades ago. When we returned to the room the front desk had champagne and chocolate covered strawberries for us. The staff...

 Report
Helpful?
Thank MtGranny
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this review

Dear Guest: Thank you for taking the time to write this review! We are delighted to hear you enjoyed your stay! It is always great to hear that our guests enjoy themselves during their travels. We look forward to your return visit! Warm regards, Lourdes Torbisco Marketing Director

quebec
Reviewed 16 October 2013

We were looking for a nice place in Key West, not in the busy area of the city, close to the beach,with a nice garden and exotic pool: this place get all of it! This complex is quite new, with confortable rooms, nice staff. We walked around in the city and we couldn't find better elsewere. W-fi access and parking...

 Report
Helpful?
Thank toujoursavacances
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this review

Dear Guest: Thank you for taking the time to write this review. We are happy to hear you enjoyed your stay and look forward to your return visit to Key West! Warm regards, Lourdes Torbisco Marketing Director

Fort Lauderdale, Florida
Reviewed 16 October 2013

We had a large suite, the location is not so great but they have a free shuttle. The rate was not so cheap but through Hotels.com we found a lower price. The rooms are clean and the personnel was nice and knowledgeable of the area. I would stay here again.

 Report
Helpful?
Thank Rueben P
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this review

Dear Guest: Thank you for taking the time to write this review. We are happy to hear you enjoyed your stay and time in Key West! Warm regards, Lourdes Torbisco Marketing Director

Huntington Beach
Reviewed 15 October 2013

Stayed here from Oct. 6 - 10th. Very nice hotel for the price, you'll of course find it cheaper from one of the usual sites as opposed to the Sheraton itself (not sure why). Rooms are clean, grounds are clean, pool is clean, staff is very helpful and friendly. Pros = 1. Being all suites, there is an additional room...

 Report
Helpful?
1Thank Jeff C
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this review

Dear Guest: Thank you for taking the time to write this review. We are happy to hear you enjoyed your stay at the Sheraton Suites and the amenities we offer. The shuttle service is a popular service and is on a first come, first serve basis. Thanks again for the good review and we look forward to welcoming you back!...

Indianapolis, Indiana, United States
Reviewed 14 October 2013

I was in Key West for business and this property was perfect for my trip. Service was excellent and the staff were helpful and friendly. The room was spacious, comfortable, relaxing and very clean. I ordered room service which was prompt and the food was delicious. I had an issue the first morning with the in-room coffee maker not working,...

 Report
Helpful?
Thank Robert C
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this review

Dear Guest: Thank you for taking the time to write this review. We are so happy to hear you enjoyed your stay and look forward to welcoming you and your wife back for a vacation trip! Warm regards, Lourdes Torbisco Marketing Director

South Florida, Florida
Reviewed 14 October 2013

Expensive. Location not convenient for diving or walking around town. Service was terrible. Beach was cool. Shuttle not great experience either. Room was very nice. Sort of a mixed review. Would prefer the Westin next time.

 Report
Helpful?
Thank Tiffanie L
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this review

Dear Guest: Thank you for taking the time to write this review. We appreciate your feedback and all reviews are passed along to staff for training and improvement purposes. The Sheraton Suites is located two miles from Duval Street and the Westin is our sister property located downtown. The shuttle is a popular service and is on a first come,...

1,127 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (861)
Viewed
View from Room (38)
Viewed
Room/Suite (183)
Viewed
Hotel & Grounds (120)
Viewed
Bathroom (54)
Viewed
Pool/Beach Area (134)
Viewed
Dining (19)
Viewed
Business Centre/Function Rooms (1)
Viewed
Family/Play Areas (1)
Viewed
0:48
Videos (3)
Viewed
Other (308)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (253)
Viewed
ADA King Room (45)
Viewed
Amenities (11)
Viewed
Beach (10)
Viewed
Beach View Standard Room (42)
Viewed
Courtyard Double Room (37)
Viewed
Pool (25)
Viewed
Pool View Room (52)
Viewed
Dining (12)
Viewed
The Hotel (19)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (13)
Viewed
Hotel & Grounds (4)
Viewed
Room/Suite (4)
Viewed
Dining (3)
Viewed
Other (2)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Key West hotels
2.9 km away
Key West Marriott Beachside Hotel
1.6 km away
Parrot Key Hotel and Resort
1.2 km away
Fairfield Inn & Suites Key West
Show Prices
Show Prices
Show Prices
2.5 km away
Southernmost Beach Resort
2.7 km away
Fairfield Inn & Suites by Marriott Key West at The Keys Collection
2.3 km away
The Inn at Key West
The Inn at Key West
#42 of 51 in Key West
2,323 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the heart of Key West and steps away from Smathers Beach, Sheraton Suites Key West is a beachside hotel that captures the true essence of tropical relaxation. Join in the nightly Sunset Celebration, lounge by the lagoon-style pool, or let us arrange for you to sample one of the many watersports available. After a day of friends, family or business, there is one more thing to savor: the warm island welcome of our Sheraton Suites. ... more   less 

Additional Information about Sheraton Suites Key West

Address: 2001 South Roosevelt Boulevard, Key West, FL 33040-5243
Region: United States > Florida > Florida Keys > Key West
Price Range: $349 - $667 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Suites Key West 3.5*
Number of rooms: 184
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Orbitz, Hotels.com, Cancelon, getaroom.com, TripOnline SA, HotelQuickly and HotelsClick so you can book your Sheraton Suites Key West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Suites Key West Hotel Key West
Sheraton Hotel Key West
Sheraton Key West
Key West Sheraton
Sheraton Suites Key West Florida
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Suites Key West staff and other travellers.
24 questions
Ask a question

See all questions (24)

Questions? Get answers from Sheraton Suites Key West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is probably little to choose between them. Room 360, which our daughter and her new husband had, has a delightful sea view.”
DebK193, 23 May 2017 | Read review
“Ocean view is nice and include a small balcony with chairs!”
MichaelandJenM, 19 May 2017 | Read review
“Next time we would choose a room with a balcony.”
fourpeez, 12 May 2017 | Read review
“Love the ocean view balconies on the 3rd floor. ”
JulieF445, 4 May 2017 | Read review
“We went in April when most kids are in school but some were there on vacation. Very upscale and feel reasonably priced.”
lmdurrett, 2 May 2017 | Read review
5 of 5
Booking.com
USD 224* /night
View Deal
Expedia.comUSD 253
Orbitz.comUSD 253
AMOMAUSD 551
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates