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Sheraton Suites Key West

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Traveller (946)
Room & Suite (439)
Pool & Beach (179)
Overview
  • Excellent41%
  • Very good37%
  • Average13%
  • Poor5%
  • Terrible4%
Travellers talk about
“smathers beach”(232 reviews)
“shuttle service”(144 reviews)
“free shuttle”(127 reviews)
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3 Star Hotel
All hotel details
Offers from Sheraton Suites Key West
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Suites Key West
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
30 Apr.1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,450)
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2,018 results
Traveller rating
819
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819
722
258
122
97
Show reviews that mention
All reviewssmathers beachshuttle servicefree shuttleduval streetdirectly across the streetevery half hourhotel shuttleclose to the airportpool areastarbucks coffeeliving roomresort feethe hotel offersnice poolking suitespring breakhot tub
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21 - 25 of 2,018 reviews
Reviewed 26 February 2018

As a Marriott Platinum Member I was looking forward to my stay at this property Pros - Property very nice and well maintained. The grounds are clean and very well kept - The pool is nice and the bar and restaurant has a variety of...More

Thank BoroBandit
Response from fabiangarcia2017, Manager at Sheraton Suites Key WestResponded 27 February 2018

Thanks for taking the time to complete a survey on your recent stay with us at the Sheraton Suites Key West. As we pride ourselves in offering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent...More

Reviewed 24 February 2018

Our suite was fine, large but dated furnishings, and our room was about as far away from the front desk as it could be. Service was friendly. The Sheraton Suites is just too far away from the life of Key West. It's convenient to the...More

3  Thank collinstw
Response from fabiangarcia2017, Manager at Sheraton Suites Key WestResponded 26 February 2018

Thanks for taking the time to complete a survey on your recent stay with us at the Sheraton Suites Key West. As we pride ourselves in offering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent...More

Reviewed 24 February 2018 via mobile

I love key west and for the past fifteen years, have visited nearly once a year. I have stayed at this hotel two other times before this trip. I used my spg points all three times, otherwise I would have stayed elsewhere. First, the hotel...More

2  Thank teteny
Response from fabiangarcia2017, Manager at Sheraton Suites Key WestResponded 26 February 2018

Thanks for taking the time to complete a survey on your recent stay with us at the Sheraton Suites Key West. As we pride ourselves in offering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent...More

Reviewed 22 February 2018

Nice room with a balcony, everything in room worked properly. nice pool and hot tub. parking was easy. using shuttle to go downtown was a plus. smathers beach is right across the street. staff at hotel was friendlyMore

Thank William P
Response from fabiangarcia2017, Manager at Sheraton Suites Key WestResponded 24 February 2018

Thank you for the the great review! We are happy to hear that your stay with us at Sheraton Suites Key West was a good one and that you choose to make the Sheraton Suites Key West your home away from home. We look forward...More

Reviewed 21 February 2018 via mobile

We took an overnight trip to Key West and stayed at the Sheraton Suites and couldn't have been happier. Service and the front desk personnel were great and efficient. We will return and plan to stay for a week!!More

1  Thank Golfer010_11
Response from fabiangarcia2017, Manager at Sheraton Suites Key WestResponded 24 February 2018

Thank you for the the great review! We are happy to hear that your stay with us at Sheraton Suites Key West was a good one and that you choose to make the Sheraton Suites Key West your home away from home. We look forward...More

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Best Value Properties in Key West, FL
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Airport Transportation
Banquet Room
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
USD 249 - USD 483 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 249 - USD 483 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (946)
Room & Suite (439)
Pool & Beach (179)
Dining (49)
Amenities (22)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
sandi m
30 March 2018|
AnswerShow all 2 answers
Response from DeeJayGude | Reviewed this property |
No, but there are lovely community areas to relax outside and take your morning coffee.
0
Votes
Miranda S
9 February 2018|
AnswerShow all 2 answers
Response from ShelleyMcBreairty | Reviewed this property |
Don’t know. I only booked a room . If the on-site restaurant has anything to do with your dinner /lunch reception. I would look elsewhere ....
1
Vote
Room Tips
"Try to get a balcony room so you can sit outside."
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"The small gift store stocks a few necessities: a real plus when you need an article in a hurry."
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"Call ahead and ask for SPG50 room."
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"I got an ocean-view room but it was sub-standard and needed lots of repairs."
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