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Pier House Resort & Spa

Booking.comUSD 370*
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#18 of 51 Hotels in Key West
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Pier House Resort & Spa
Pier House Resort & Spa
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2,271 Reviews from our TripAdvisor Community

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There are newer reviews for Pier House Resort & Spa
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Showing 2,141: English reviews
North Canton, Ohio
Reviewed 2 weeks ago

View from the room was amazing. Large very clean rooms. Beach area right next to outside eating. Waiters checking very often to see if you needed anything. You can eat right from your chair on the beach. Staff very friendly and accommodating. Loved every second of the trip and am trying to figure out how to get back down there....

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Helpful?
Thank Billie L
Joe D, General Manager at Pier House Resort & Spa, responded to this review

Billie I am glad the Pier House Resort and Spa exeeded your expectations. Our beach front rooms have great views of the Gulf of Mexico and are in high demand. When you are ready to book, call my in house reservations team. They will ensure that you recevie the best price for your room. Book soon and I look forward...

Reviewed 2 weeks ago via mobile

We were two couples Great location, privet beach Very good restaurant with fabulous breakfast. The hotels stuff is very polite and helpful. There are conference rooms, a swimming pool. The rooms are fine, the restrooms are clean. I would love to come back soon.

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Helpful?
Thank josephn152
Joe D, General Manager at Pier House Resort & Spa, responded to this review

Joseph thank you for choosing the Pier House for your vacation getaway. I am glad you took advantage of our great food, pool and beach. I hope you enjoyed our daily live music as this is a guest favorite. Please share with your friends and I look forward to seeing you soon. Regards, Joe

Syracuse, New York
Reviewed 3 weeks ago

We have been coming to Key West since the late 1980's. Pier House is the only hotel we look at and have been too many times to count. It is a lovely oasis from the excitement of Duval Street. Love that it is smaller and quieter yet has it all - beautiful pool with a view of the ocean, the...

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Helpful?
1Thank Doodlemom2
Joe D, General Manager at Pier House Resort & Spa, responded to this review

Thank you for your partnership and the team and I appreciate your business. We look forward to seeing you soon. Regards, Joe

Willoughby, Ohio
Reviewed 3 weeks ago

My husband and I have stayed at The Southernmost Hotel on the Beach several times and decided to try the Pier House Resort & Spa. We were very pleased with the location, all the staff we came in contact with, our room was very nice with a beautiful garden Lanaii. Everything was clean and very comfortable. The pool, food, music...

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Helpful?
Thank barb121755
Joe D, General Manager at Pier House Resort & Spa, responded to this review

Barb I am glad you found the Pier House and will be returning. My team and I take great pride in providing great service to our guest. I am glad you enjoyed our great amenities and as you know we do Not charge a Resort Fee for all of our amenities. I hope the next time you visit you get...

Albert Lea, Minnesota
Reviewed 3 weeks ago

We stayed here in March for 3 days. Was very clean, the staff all very friendly and very helpful. We had a room on the first floor, our our window was what appeared to be a jungle, which wasn't awful, would have loved to see more of a view but it could have been worse. We had a patio door...

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Helpful?
1Thank Sarah F
Joe D, General Manager at Pier House Resort & Spa, responded to this review

Sarah I am gald you enoyed your vacation at the Pier House Resort and Spa and I apologize for some of your mishaps during your visit. I will discuss with the managers but I am happy everything else went well. I always encourage my guest to call my in house reservations team when making their reservation. They will ensure that...

Albany, New York
Reviewed 3 weeks ago via mobile

If location were brass. This hotel would be a full band. Located at the end of Duval street near everything. Dining. Shopping. Private sand beach and pool. And doting service. Oh my. What's left? The rooms are spacious and spotless. A free shuttle to anywhere you wish. On site parking and a very knowledgeable concierge. Do consider the pier house....

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Helpful?
Thank kingofteeth
Joe D, General Manager at Pier House Resort & Spa, responded to this review

Thank you for staying at the Pier House Resort and Spa and I am glad that we were able to exceed your expectations. As you mentioned, we have on of the best locations in Key West at the 1Duval yet tucked away from all of the hustle and bustle. Guest love our private sandy beach with the daily live music....

Detroit, Michigan
Reviewed 3 weeks ago via mobile

This was my second stay at Pier House. Loved it as much as my first stay. Right on Duval, but a peaceful paradise from the noise. Great pool, nice beach. Can't say enough about the beach bar. A must!!

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Helpful?
Thank Ron M
Joe D, General Manager at Pier House Resort & Spa, responded to this review

Ron thank you for making the Pier House your preferred resort in Key West. I appreiate your partnership and I look forward to seeing you soon. Regards, Joe

Watauga, Texas
Reviewed 3 weeks ago

Just loved the beach area and swimming pool within walking distance of the old town and Pier area of Key West, Florida. Many of the areas favorite attractions are within walking distance of this location.

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Helpful?
Thank americanm00d
Joe D, General Manager at Pier House Resort & Spa, responded to this review

Thank you for choosing the Pier House for your vacation getaway in Key West. My staff prides itself on customer service and they ensure that we meet all of your expectations. When making your next reservation, call my in house reservations team to book your room. There is NO Resort fee and the team will ensure that you receive the...

Midwest family
Reviewed 3 weeks ago via mobile

Found a small friendly bar in the hotel lobby. Intimate and lots of fun talking to bartender and other patrons from all over the world. The decor is very dark, like a shipwreck theme, but also small and not loud. Popcorn is served as are excellent adult beverages.

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Helpful?
1Thank DDaisydoo
Joe D, General Manager at Pier House Resort & Spa, responded to this review

Thank you for visiting the Chart Room. It is an iconic bar as Jimmy Buffet started here when he came to Key West. Also Mel Fisher planned his dives from the bar when he found the Atocha shipwreck. I hope to see you soon at the Pier House. Regards, Joe

Louisville, Kentucky
Reviewed 3 weeks ago

We stayed at the Pier House for four nights during the first week of April. As busy as it is that time of year in Key West, you would have no idea once you are within the grounds of the hotel. The pool area, the beach and the hotel grounds are all like a lovely oasis right in the heart...

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Helpful?
Thank SPJ6367
Joe D, General Manager at Pier House Resort & Spa, responded to this review

Thank you for taking the time to write a review and I am glad the Pier Hosue Resort and Spa exceeded your expectations. We offer great amenities that most resorts can not offer and we do not have a resort fee. Please share with your friends and I look forward to seeing you soon. Regards, Joe

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Spa
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Room Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Perhaps nothing is more "Key West" than the Pier House Resort and Spa -it's like no other. Elegant accommodations, lush gardens, a private beach, a selection of restaurants and bars, a full-service spa and a for real let-your-hair-down attitude all come together in a tropical escape that simply can't be duplicated. ... more   less 

Additional Information about Pier House Resort & Spa

Address: 1 Duval St, Key West, FL 33040-6610
Region: United States > Florida > Florida Keys > Key West
Price Range: $417 - $767 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pier House Resort & Spa 4*
Number of rooms: 142
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Priceline, Orbitz, Cancelon, HotelsClick, TripOnline SA, getaroom.com and HotelQuickly so you can book your Pier House Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pier House Hotel Key West
Pier Hotel Key West
Pier House Key West Florida
Pier Key West
Pier House Resort & Spa Key West, Florida
Hotel Style:
#3 On the Beach Hotel in Key West
#5 Spa Hotel in Key West
#5 Top resorts Hotel in Key West
#7 Luxury Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from Pier House Resort & Spa staff and other travellers.
79 questions
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Marine City, Michigan
8 months ago
Loughborough, United Kingdom

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Questions? Get answers from Pier House Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beach side view...room 302 is GREAT!”
DebbiR674, 22 May 2017 | Read review
“Do not stay ground floor across from the bar, very noisy”
, 18 May 2017 | Read review
“make sure you get room with view of water.”
824billiel, 10 May 2017 | Read review
“For those on a honeymoon; I would suggest the suite with the kitchen and whirlpool.”
americanm00d, 28 Apr 2017 | Read review
“For the most privacy, go with the Dockside Suites; for a unique stay, try one of the one-bedroom suites with the spiral staircase.”
  • View of the sunset from the balcony of the 1-bedroom suite
  • Bathroom of the regular king room
  • View from the sunset from balcony of the dockside suite room
  • Balcony seating of the regular king room
  • View from the balcony bedroom of the 1-bedroom suite
  • View of the sunrise from the dockside suite balcony
akking34, 22 Apr 2017 | Read review
5 of 5
Booking.com
USD 370* /night
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CancelonUSD 420
Hotels.comUSD 370
PricelineUSD 370
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Prices are for 1 room, 2 adults
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