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Hilton Key Largo Resort

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Traveller (1887)
Room & Suite (616)
Pool & Beach (449)
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Overview
  • Excellent28%
  • Very good34%
  • Average19%
  • Poor11%
  • Terrible8%
Travellers talk about
“family pool”(64 reviews)
“hammock beach”(62 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3 Star Hotel
All hotel details
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Offers from Hilton Key Largo Resort
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Reviews (3,947)
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1,123
691
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1,052
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691
417
290
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All reviewstreetops restaurantfamily poolhammock beachcaribbean water sportsadult poolnature walkwater viewfourth floorfloor roomping pongwater activitiesjet skinice beachflorida baygreat resortlounge chairspaddle boards
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1,061 - 1,065 of 3,573 reviews
Reviewed 7 January 2016

This hotel looks and feels old. For a hotel which was completely sold out during the busy holiday, there was almost no one at the restaurant. We only ate at Treetops once for each meal. Service was slow, food was mediocre, and price was high....More

Review collected in partnership with Hilton Hotels & Resorts
3  Thank Omar A
Response from Mat H, Front Office Supervisor at Hilton Key Largo ResortResponded 9 January 2016

Hello Mr. Omar, First, I would like to thank you for taking the time to write a Trip Advisor about our beautiful property. I apologize to hear about your time at the Treetops Bar and Grille, but thank you for your comments for we learn...More

Reviewed 7 January 2016

We had a Grand Water View room on the First Floor near the Caribbean Water Sports concession. Great view with the exception of the Hobie Cats blocking the sunset views. The staff was very friendly, Mary one of the beach assistants comes to mind. The...More

1  Thank Curtis P
Response from Damian G, Front Office Manager at Hilton Key Largo ResortResponded 8 January 2016

Dear Curtis P, Thank you for sharing your feedback with us on TripAdvisor from your recent stay at the Hilton Key Largo Resort. First, let me apologize for failing to fully meet your expectations. Your feedback is very important to us and we will make...More

Reviewed 6 January 2016

The reviews here are pretty accurate. The hotel is nice, but there is no beach to use, so to speak. You can use a lounge chair, but it goes right up to the water. There are plenty of water activities, but they will cost you....More

3  Thank Nardiesally
Response from Damian G, Front Office Manager at Hilton Key Largo ResortResponded 7 January 2016

Dear Nardiesally, Thank you very much for taking the time to write a review of your recent stay at the Hilton Key Largo Resort. We appreciate you complementing our fantastic staff! We are sorry to hear that your stay did not completely meet your expectations...More

Reviewed 5 January 2016

Rented six rooms for family/friends (11) over the Christmas/NYear 2015-16 holidays. The rooms were clean, beds outrageously comfortable, spacious accommodations. Staff over and above and certainly exhibited great patience with some outrageously unreasonable guests with ridiculous requests! Couldn't do their job, I can tell you...More

1  Thank MTS5068
Response from TiffanySDavis, General Manager at Hilton Key Largo ResortResponded 6 January 2016

Thank you for the wonderful review and selecting our hotel to spend your holidays. I am so pleased to hear that our team members went above and beyond, for you and your family. We do pride ourselves on providing exceptional service. We look forward to...More

Reviewed 5 January 2016

Booked six rooms for eight days (family/friends) over the Christmas/NY holidays. Absolutely impeccable service from all the staff. The hotel was extremely comfortable and well taken care of. We used all the amenities and concierge services. Nothing but wonderful things to say from all of...More

Review collected in partnership with Hilton Hotels & Resorts
1  Thank MTS5068
Response from TiffanySDavis, General Manager at Hilton Key Largo ResortResponded 6 January 2016

Thank you so much for the wonderful comments regarding the hotel and our team members. I will certainly share your comments with our entire team. We look forward to welcoming you and your family back to the hotel in the very near future.

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About
Amenities
Top amenities
Pool
Beachfront
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
USD 222 - USD 674 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Top resorts Hotel in Key Largo
#10 On the Beach Hotel in Key Largo
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
USD 222 - USD 674 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Top resorts Hotel in Key Largo
#10 On the Beach Hotel in Key Largo
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (1887)
Room & Suite (616)
Pool & Beach (449)
Dining (84)
Amenities (10)
Family and Play Areas (8)
Business Centre & Event Rooms (4)
Questions & Answers
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srosie2015
22 January 2018|
AnswerShow all 3 answers
Response from Jennifer O | Property representative |
Posted on their website The Hilton Key Largo is currently undergoing an extensive transformation after the effects of Hurricane Irma. We are thrilled to be bringing our guests a completely reimagined best in class Florida... More
0
Votes
Wendybirthday
14 September 2017|
AnswerShow all 3 answers
Response from Jennifer O | Property representative |
Posted on their website The Hilton Key Largo is currently undergoing an extensive transformation after the effects of Hurricane Irma. We are thrilled to be bringing our guests a completely reimagined best in class Florida... More
0
Votes
Room Tips
"Ask for 4th floor rooms"
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"Ocean views, request 4th floor only."
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"Go somewhere else."
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"Get ocean view!"
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