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The Ritz-Carlton Key Biscayne, Miami

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The Ritz-Carlton Key Biscayne, Miami
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1,884 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton Key Biscayne, Miami
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Showing 1,692: English reviews
Philadelphia, PA
Reviewed 2 January 2017

Just returned from 6 days at this property, family of 5 including 3 kids between 8 and 14, which required paying for 2 rooms. The Good: Club level was terrific. Food and service on the club level were top notch. Much, much better than other restaurant food at the resort. Absolutely worth additional cost. The Bad: At this price point,...

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Helpful?
3Thank HCNPhilly
Rosie S, Manager at The Ritz-Carlton Key Biscayne, Miami, responded to this review

Dear HCNPhilly, Thank you for taking the time to review your recent stay at The Ritz-Carlton Key Biscayne, Miami. As our valued guest we truly appreciate your feedback and are thrilled you think so highly of our Club Lounge experience, especially the stellar service provided by our Club staff. However, we regret that certain aspects of your visit did not...

Chicago
Reviewed 1 January 2017

Key Biscayne is a small, quiet alternative to Miami and the Ritz Carlton is the only game in town. You are staying at the Ritz for the service. Not because you like spending $1200 a night for a 400 square ft hotel room that looks like every other hotel room. From that standpoint, this hotel falls way short. There were...

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2Thank Room_Mom
Rosie S, Manager at The Ritz-Carlton Key Biscayne, Miami, responded to this review

Dear Room_mom, Thank you for sharing your comments on TripAdvisor. We are delighted to hear that you enjoyed our island oasis as an alternative from Miami's hustle and bustle, however regret that certain aspects of your visit did not meet with your expectations. We would appreciate the opportunity to personally speak with you. Please call the Executive office at (305)...

Toronto, Canada
Reviewed 30 December 2016

The property is very beautiful. The staff attentive, friendly and eager to make your stay memorable. The rooms are beautiful and all newly renovated. However, this property has so much going for it eccept for its' food. Not that it is all bad. The buffet breakfast is very good - good variety, and excellent wait staff attending to you. The...

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2Thank julie c
Chicago, Illinois
Reviewed 28 December 2016

My husband and I were looking for a few days away from the Chicago cold and although we love Miami, we wanted somewhere quiet and calm. Key Biscayne is a perfect solution if you want a warm and peaceful spot. The hotel staff were all extremely accommodating, from the moment we checked in until we checked out unexpectedly early. Hotel...

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3Thank Wommbrat
Denver, Colorado
Reviewed 25 December 2016

Overall our stay was good. We usually stay at the Ritz or Four Seasons when we vacation. So we know what to expect at this price point. Our room was nice and clean. Our driver told us the rooms just went through a renovation. It was disappointing that our room did not have a small convenience refrigerator. We had purchased...

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1Thank R V
London, United Kingdom
Reviewed 21 December 2016

This review is only about one of the Hotels restaurants and not about staying at the lovely Hotel itself which I would use were I a visitor to the Island. We were a group of 5 going as local visitors for lunch at La Cantina as we have for many years of coming to the island. This is their casual...

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Helpful?
Thank mdwubu
Rosie S, Manager at The Ritz-Carlton Key Biscayne, Miami, responded to this review

Dear mdwubu, Thank you for taking the time to post your comments on Trip Advisor. We are delighted that you think highly of our beautiful resort and stellar service provided by our staff. At the same time we regret that the food and beverage aspects of your visit did not meet your expectations and would be most appreciative for the...

RI
Reviewed 19 December 2016

This hotel is near Miami on Key Biscayne. For those not familiar with this are, I would like to note that the beach here is not the greatest. If you're looking for a great beach, I would look elsewhere. We were there on a saturday night and there is a nightclub just below our room that caused a lot of...

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Thank lynncove
Short Hills, New Jersey
Reviewed 15 December 2016

Had a lovely time at this hotel due to a combination of factors. The week we stayed here was an ideal time to visit, because the weather in South FL and ocean water happened to be very warm (not always true) and sunny. The hotel was not very crowded, so that we had the pick of beach chairs, pool chairs,...

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1Thank DoveJJ
Reviewed 12 December 2016 via mobile

Stephanie Perez was the highlight of our trip. She made the most amazing memories for our family as our youngest turned two the weekend we visited. Her photography turned out amazing and all with the utmost respect and inspiration. She's perfect to work with kids and adults! The hotel staff and service was above all and photo concierge will continue...

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Thank skiepremji
New England
Reviewed 12 December 2016 via mobile

Stayed here for a business conference but would definitely return. Residential suite was spacious and inviting- tastefully decorated. Grounds are very nice with two large pools and the beach is first rate. Good casual outdoor dining options but resort lacks a fine dining option. There was a Restraunt under construction so perhaps my timing was off. Hotel Services were excellent...

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Helpful?
Thank MC7894

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Spa
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About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about The Ritz-Carlton Key Biscayne, Miami

Address: 455 Grand Bay Drive, Key Biscayne, FL 33149
Region: United States > Florida > Key Biscayne
Price Range: $614 - $1,486 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Key Biscayne, Miami 5*
Number of rooms: 352
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Also Known As:
The Ritz-Carlton Key Biscayne, Miami Hotel Key Biscayne
Key Biscayne Ritz Carlton
Ritz Key Biscayne
Ritz-Carlton Key Biscayne
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton Key Biscayne, Miami staff and other travellers.
24 questions
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4 months ago
Omaha, Nebraska
over a year ago

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Questions? Get answers from The Ritz-Carlton Key Biscayne, Miami staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a suite with an adjoining room , newly redecorated & it was beautifully done; kitchen had everything one could need during your stay.”
 of 5 bubbles grantk12017, 8 Feb 2017 | Read review
“definately ask for ocean view”
 of 5 bubbles KrickettB, 7 Feb 2017 | Read review
“Cool Drinks At The Beach Or Pool”
 of 5 bubbles marcmI3649RF, 6 Feb 2017 | Read review
“If you can spring for Club level, it is worth the indulgence. Just lovely.”
 of 5 bubbles KedsMA, 18 Jan 2017 | Read review
“Ocean View!”
 of 5 bubbles PatriciaM581, 18 Jan 2017 | Read review
5 of 5