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The Diplomat Beach Resort, Curio Collection by Hilton

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The Diplomat Beach Resort, Curio Collection by Hilton
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2,703 Reviews from our TripAdvisor Community

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There are newer reviews for The Diplomat Beach Resort, Curio Collection by Hilton
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Showing 2,465: English reviews
Reviewed 14 November 2015 via mobile

The Diplomat Spa is EXCEPTIONAL!! The staff, Teki, Monique, Lorna, Stacee, and Peter are terrific! They all made our couples massage an experience to remember! The spa itself is beautiful and the view of the ocean is breathtaking. We would definitely visit again!

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Helpful?
1Thank Chris B
Amanda V, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear Chris B, Wow! Thank you for sharing your great experience at our relaxing Spa. I am thrilled that the team was able to take such great care of you. I will definitely share your compliments with them! Thank you again, Amanda

Pasadena, Canada
Reviewed 13 November 2015

Beautiful hotel. The grounds were well maintained. The beach was beautiful. The pools were cleaned regularly. Fitness room was modern however a little cramped when it came to stretching space and selection of free weights. At the price paid nightly its a bit of a slap in the face to have to pay for wifi in the room. There is...

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Helpful?
1Thank FrozenNorth2014
Amanda V, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear FrozenNorth2014, Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your honest feedback about the wifi and restaurants prices. Good news, we are in the process of improving our network connections to provide better service in the area. We hope that you will consider staying with us next time...

Gainesville, Florida
Reviewed 13 November 2015

Went with my family for a conference and had spa services. I thought the staff was excellent. The Swedish massage was very good, cannot remember the name of the masseuse but he was great. Chantal was who did my pedicure, in fact she did my mom's and sister's too and she was wonderful. Would recommend the spa, it was so...

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Helpful?
Thank Lisa M
Amanda V, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear Lisa M, Thank you so much for allowing us to pamper you and your family. It was a true pleasure and privilege to have you and we are already eagerly anticipating your next visit. Please do not hesitate to contact me personally if I may be of any assistance at all. Sincerely, Amanda Amanda.Ventura@Diplomatresort.com

McLean, Virginia
Reviewed 13 November 2015 via mobile

Upscale Hilton hotel. Nice open lobby area. Small bar. Main restaurant called Cafe has pretty marginal food. Pool and beach decent but beach is very narrow. Not much else to do in the area. Rooms okay but starting to look a little tired. Great views of Atlantic and intercostal waterway. Ft Lauderdale airport only 15 minutes away

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Helpful?
Thank jadon06
Amanda V, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear jadon06, Thank you for taking the time to share your recent experience with us. At the Diplomat Resort and Spa we provide a great variety of activities for our group attendees as well as families both on and off property. We hope to see you again, and perhaps stop by our concierge desk, the team can provide great information...

Seattle, Washington
Reviewed 12 November 2015

My partner and I stayed at this hotel for four nights while I had a conference at the conference center next door. The room was beautiful-- 25th story facing the ocean. The balcony view was worth it all. The room had a king bed and a tub separate from the shower. There were sliding doors between the tub and the...

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Thank SeattleReebs
Amanda V, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear SeattleReebs, Thank you for taking the time to share your experience with our TripAdvisor readers and us. Please accept my sincere apologies for the I conveniences you experienced with the business center and during your check out. It is not our intention to provide anything less then the best in service and facilities. We hope that you will not...

Atlanta, Georgia
Reviewed 12 November 2015

A nice clean room - not a great view, but right on the beach. Such a gorgeous beach! Great coffee/snack shop downstairs with friendly staff. Always someone helpful nearby. Recommend it for families and couples.

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Helpful?
2Thank Mizleslie5785
Amanda V, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear Mizleslie5785, Thank you so much for your review of our property. I sincerely hope to welcome you back again. Kind regards, Amanda

Saddle Brook, New Jersey
Reviewed 12 November 2015

After an early morning flight and drive to a beautiful resort, we were surprised to have such an awful check-in experience. We waited on line forever, then upon our turn, we realized she had no idea what she was doing which was delaying the long line. THEN she ended up giving us a room with NO balcony, after that is...

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Helpful?
Thank dmcnoons59
Amanda V, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear dmcnoons59, Thank you for your feedback on your recent stay here at our property. We regret that we were not able to provide you with the quality of service and accommodations you deserved during your recent stay with us. You outlined several need areas and I thank you for articulating them. I have sent you a message on TripAdvisor...

Keene, New Hampshire
Reviewed 10 November 2015 via mobile

The hotel is nice but the rooms don't have Wi-Fi. We had early check in and confirmed it before arriving. We were told to come down and it would be a short wait. We waited for a long time then decided to get something to eat. Went to one of their restaurants and ate. Still not ready. It was 3pm,...

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Helpful?
4Thank Debra R
Amanda V, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear Debra R, Thank you for taking the time to share your recent stay with us at the Diplomat Resort and Spa. I would like to express my most sincere apologies for not performing at the high level we are known for providing. All of your remarks have been disseminated amongst our staff and management to prevent a future occurrence....

Huntsville, Texas
Reviewed 9 November 2015

We were there for a Conference and it is amazing! The Spa is Awesome and so is the staff!!!!!!!!!!!! We had an amazing trip!! I would suggest it to anyone. We enjoyed the spa and all the great food! It is very kid friendly as well!

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Helpful?
1Thank Leah M
Amanda V, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear Leah M, What a treat and delight having been able to pamper you during your stay with us. Your kind sentiments are greatly appreciated and I am elated to know that you were truly able to take advantage of all the luxurious amenities offered. Please come back again and visit soon, we miss you already! With sincerity, Amanda

Palm Bay, Florida
Reviewed 9 November 2015 via mobile

A wedding, with over 250 guest, still no respect. A simple request for a bottle of water after the last dance was refused aggressively. Even after explaining to Vincent, the poor excuse for bar tendender, the water was for my pregnant wife, my hand was slapped away. Vincent said, DUDE we're closed and he gave me an opened, half full,...

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Helpful?
6Thank Dude D
Amanda V, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear Dude D, Thank you for taking the time to share your recent stay with us. Please know that all of us here at the Diplomat Resort and Spa are overjoyed having the opportunity and the privilege to host weddings on our property. I would like to express my most sincere apologies for the inconvenience you experienced. Please do not...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Golf Course
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A grand re-imagining of a legendary Florida resort, The Diplomat Beach Resort brings iconic hospitality back, wrapped in a spirited escape-to-sunny-shores feeling. Rising above the Atlantic waves and beyond the expected, this magnetic social hub extends its stylish flair from coast to Intracoastal - a Florida playground perfected. From our lagoon pool, cabanas, shore and spa to creative culinary & entertainment, families and work friends find a vibrant oceanfront destination, a reason to return. ... more   less 

Additional Information about The Diplomat Beach Resort, Curio Collection by Hilton

Address: 3555 South Ocean Drive, Hollywood, FL 33019-2827 (Formerly Westin Diplomat Resort and Spa)
Region: United States > Florida > Broward County > Hollywood
Price Range: $320 - $608 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Diplomat Beach Resort, Curio Collection by Hilton 4*
Number of rooms: 998
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Cheap Tickets and Jetsetter so you can book your The Diplomat Beach Resort, Curio Collection by Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Westin Diplomat Hotel Hollywood
Westin Diplomat Resort
Westin Hollywood
The Westin Diplomat Resort & Spa
Hollywood Westin Diplomat Resort
The Diplomat Beach Resort, Curio Collection By Hilton Hollywood, Florida
Hotel Style:
#2 Business Hotel in Hollywood
#3 Spa Hotel in Hollywood
#5 Luxury Hotel in Hollywood
#9 On the Beach Hotel in Hollywood
#15 Family Hotel in Hollywood
#16 Romantic Hotel in Hollywood
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Questions & Answers

Here's what travellers have asked, with answers from The Diplomat Beach Resort, Curio Collection by Hilton staff and other travellers.
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Questions? Get answers from The Diplomat Beach Resort, Curio Collection by Hilton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid balcony construction. Ask upon check in.”
 of 5 bubbles BHreviews, 21 Feb 2017 | Read review
“Ocean View with a working balcony would be best, but you cannot trust that you will get that when you call in.”
 of 5 bubbles cydney04106, 20 Feb 2017 | Read review
“Check in was super slow - they have a Hilton Honors check in but no one staff's it -”
 of 5 bubbles Piazzashell, 18 Feb 2017 | Read review
“Hotel serves as a club/timeshare and conference center. So if you are looking for luxury romantic getaway choose dates wisely.”
 of 5 bubbles zlina, 14 Feb 2017 | Read review
“I would ask for a beach front with a balcony.”
 of 5 bubbles mkharr4, 13 Feb 2017 | Read review
5 of 5