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The Diplomat Beach Resort, Curio Collection by Hilton

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2,478 Reviews from our TripAdvisor Community

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There are newer reviews for The Diplomat Beach Resort, Curio Collection by Hilton
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Showing 2,262: English reviews
Federal Way, Washington
Reviewed 20 September 2015

I was here for a convention. I'm glad I didn't pay for the room. The hotel is huge, and all rooms have some type of view, which is nice. Check in went smoothly, staff nice. Elevators fast. I had a view of the Intercoastal Waterway, which was interesting. The room was nice, the bed comfortable. The housekeeping, however, was horrible....

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Helpful?
Thank rubbertgator
Amanda V, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear rubbertgator, I can absolutely understand why you had a less than spectacular experience here at the Diplomat. We strive for excellence and sincerely apologize for the inconvenience you experienced. The only way your linen would not have been changed was if the service was refused or there was a Do Not Disturb sign hanging from your door, if this...

Del Mar, California
Reviewed 20 September 2015 via mobile

Nice hotel and rooms. The beach front pool and bar is the best feature. The pool was really big too. Breakfast is extremely overpriced, and so was the hotel bar. We left the hotel and had great apps (loved the bacon wrapped dates!), and draft beers at the Tipsy Boar (about 3 miles away in the circle).

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Helpful?
Thank djet17
Amanda V, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear djet17, Thank you for your stay and thank you for sharing your review with us. We are happy to know you enjoyed your time with us. We hope to see you again. Thank you, Amanda

Baltimore, Maryland
Reviewed 20 September 2015

Beautiful property. Not so convenient for someone without a car, but the resort was so accommodating that I hardly left! The service was impeccable, and the in-house steak house was superb. Thank you for making my solo trip # 2.5 memorable!

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Helpful?
Thank MarieFS
Amanda V, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear MarieFS, Thank you for the sweet review! We would be delighted to welcome you back sometime soon. We are happy to know you enjoyed your time with us! Sincerely, Amanda

Miami, Florida, United States
Reviewed 19 September 2015

Beautiful, ocean view and both pool from, the highest floor, you can see fish like dolphins into the water, nice staff and, two restaurants, very good service at the pool with wide variety food and beverages and liquors

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Helpful?
Thank Vilma M
Amanda V, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear Vilma M, Thank you for the great review. We are thrilled to know you enjoyed your time with us. Perhaps we will see you again in the future? Warm Regards, Amanda

Pembroke, Massachusetts
Reviewed 19 September 2015 via mobile

I was here for a business gathering. I found the Diplomat a "mixed" bag. The gym, by most hotel standards was very good. The main restaurant "Prime" hosted a business dinner of 12 for us and it was excellent. The furnishings in the rooms were a little dated and worn. The hotel was huge with about 30+ floors. I am...

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1Thank Skier9175
Miami Beach, Florida
Reviewed 18 September 2015

While the rooms are nice, there is really nothing nearby, no restaurants or anything within walking distance other than the hotel bars & restaurant. For that reason alone, I would not recommend this hotel. You are stuck with the overpriced food that is offered there. So, we went with: Room-service. The food was terrible especially considering the prices, which are...

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2Thank Aquitaine2008
Amanda V, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear Aquitaine2008, Thank you very much for taking the time share you comments concerning your stay at the Diplomat Resort & Spa. We genuinely strive to provide exceptional service and I am deeply sorry that your experience did not reflect this. Please allow me to express my most sincere apologies you faced at our restaurant outlets. Please rest assured that...

Milan, Italy
Reviewed 18 September 2015

Location is fine and design and lay-out of this place really nice. Room was sea-watch and with enough space to move. however the cleaning not as expected. Sometimes too noisy and spaces with a lot of people crowded around breakfast area or pools deck... Why people can all day long yapping (which is fine) & drinking beer (is it fine?)...

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Helpful?
Thank aleandmarta
Amanda V, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear Aleema123, Thank you for taking the time to share your recent stay at the Diplomat Resort & Spa. Thank you for your kind comments about our Resort. We do appreciate constructive criticism and we have definitely taken yours into account. Sincerely, Amanda

Reviewed 17 September 2015 via mobile

Hotel grounds were very well kept! Decor is very nice! Service was great! Pool is large and very nice. Visited early august 2015 for a weekend getaway looming for a laid back vibe. There were multiple buisness conferences going in, so the landscape of the lobby was filled with buisness folks, but that didn't bother us. The only downside was...

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Helpful?
Thank PALMER800
Amanda V, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear sharif p. Thank you for the wonderful review. We cannot get enough of guests who have nice things to say, but we do appreciate constructive criticism and we have definitely taken yours into account. My best, Amanda

Fort Lauderdale, Florida
Reviewed 17 September 2015

My 2 daughters, one daughter's Fiancée and I had an amazing time at the Diplomat last Saturday. We spend the night before one daughter's wedding and the wedding night there. The Wedding was at the Diplomat Golf and Country Club. The Hotel property is amazingly fabulous, we had superb rooms, priceless views and witnessed the sun coming out of the...

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Helpful?
Thank Fran R
Amanda V, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear Fran R, THANK YOU! We are very glad we succeeded in making your stay so memorable, especially for such a beautiful occasion! Congratulations to your daughter! Above all, we would be honored to welcome you back! My best, Amanda

Washington DC, District of Columbia
Reviewed 17 September 2015

I stayed here several days in June for a meeting. There is one aspect of the stay that in particular drives this bad rating - a problem with the Business Center in the hotel. I had a sensitive account hacked soon after logging into it from the business center (only public computer I have used this account with) and the...

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Helpful?
Thank Robby71
Amanda V, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear Robby71, Although we may not enjoy a negative feedback, we greatly value and respect your comments about your recent experience at the business center. I am sorry to hear that your personal account was hacked. At the business center there is a sign that reminds guests to completely log off computer once completed, this will prevent anyone from viewing...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Golf Course
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A grand re-imagining of a legendary Florida resort, The Diplomat Beach Resort brings iconic hospitality back, wrapped in a spirited escape-to-sunny-shores feeling. Rising above the Atlantic waves and beyond the expected, this magnetic social hub extends its stylish flair from coast to Intracoastal - a Florida playground perfected. From our lagoon pool, cabanas, shore and spa to creative culinary & entertainment, families and work friends find a vibrant oceanfront destination, a reason to return. ... more   less 

Additional Information about The Diplomat Beach Resort, Curio Collection by Hilton

Address: 3555 South Ocean Drive, Hollywood, FL 33019-2827 (Formerly Westin Diplomat Resort and Spa)
Region: United States > Florida > Broward County > Hollywood
Price Range: $228 - $738 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Diplomat Beach Resort, Curio Collection by Hilton 4*
Number of rooms: 998
Reservation Options:
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Also Known As:
Westin Diplomat Hotel Hollywood
Westin Diplomat Resort
Westin Hollywood
The Westin Diplomat Resort & Spa
Hollywood Westin Diplomat Resort
The Diplomat Beach Resort, Curio Collection By Hilton Hollywood, Florida
Hotel Style:
#2 Business Hotel in Hollywood
#3 Spa Hotel in Hollywood
#4 Luxury Hotel in Hollywood
#9 On the Beach Hotel in Hollywood
#16 Family Hotel in Hollywood
#17 Romantic Hotel in Hollywood
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Questions & Answers

Here's what travellers have asked, with answers from The Diplomat Beach Resort, Curio Collection by Hilton staff and other travellers.
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Questions? Get answers from The Diplomat Beach Resort, Curio Collection by Hilton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a high floor, ocean view - you will not be disappointed.”
 of 5 bubbles LadyRoseTravels, 7 Dec 2016 | Read review
“ask for a balcony, city or ocean is nice”
  • Bathroom
  • foyer entrance to room
  • cute pink frige
  • City View with balcony
  • Bed
 of 5 bubbles gtjrpj, 3 Dec 2016 | Read review
“Great pools”
 of 5 bubbles 140cflores, 30 Nov 2016 | Read review
“Get an Ocean View in the renovated tower”
 of 5 bubbles 496jennj, 29 Nov 2016 | Read review
“Corner rooms on higher floors are quite nice and quieter.”
 of 5 bubbles Tor3000, 27 Nov 2016 | Read review
5 of 5
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