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The Diplomat Beach Resort, Curio Collection by Hilton

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The Diplomat Beach Resort, Curio Collection by Hilton
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2,824 Reviews from our TripAdvisor Community

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Showing 2,583: English reviews
Hollywood, Florida
Reviewed 30 January 2016

My friend and I came down from Chicago to celebrate our friend's 40th birthday. We had accommodations at another hotel but they were substandard. We went onto hotels.com and found this WONDERFUL spot within minutes. The check-in service handled by Jason and Fallon was exceptional. They let us know about all of the amenities and local great spots. Definitely a...

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Helpful?
2Thank Felicia B
Amanda V, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear Felicia B, We consider it an honor to provide guests with exceptional 5 star service, and I'm thrilled to read that Jason and Fallon did just that. I greatly appreciate you taking the time to reflect your personal Curio experience here on TripAdvisor, and we hope you will choose the Diplomat again on any future visits to Hollywood Florida....

San Francisco, California
Reviewed 30 January 2016 via mobile

Made a reservation, did not pay a discount. Half the hotel is under construction, starting at 5am with machinery. This was not disclosed when I booked my room nor in any of the three emails I got from the hotel post booking. I found out about it when I requested an upgrade for being Hilton Honors Gold that there are...

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3Thank Altschul
Amanda V, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear Altschul, The experience you describe is indeed far from the service levels we are accustomed to providing. We do our best to provide upgrades for our Hilton Honors Gold members and I am sorry that we were not able to provide you with one during this stay. While you are correct, the hotel is in the process of some...

North Babylon, New York
Reviewed 29 January 2016

My family and I stayed in this hotel for one night upon returning from a Disney Cruise. This had to have been the most beautiful hotel I have ever stayed in. They have a clean and friendly atmosphere. Great beach, great pools!

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Helpful?
Thank csencion
Amanda V, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear csencion, We would love to see you again. I am glad you had such a great experience! Kind regards, Amanda

Queens, New York
Reviewed 28 January 2016

I was here for a week on business and loved the Diplomat. My room was terrific .... facing the turquoise ocean over looking the multiple pools. I woke up every morning and looked at that and smiled. I had a king sized bed and sofa and couldn't have been happier with this hotel. I thought all the staff were friendly...

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Thank Rose C
Scottsdale, Arizona
Reviewed 28 January 2016

Was there for a conference. It was beautiful - the room was very nice, the location is very nice. The only thing about it the room service is very expensive and they add 21% and taxes to the food. The cafe has good food but pricy as well.You can order food from outside, but you will need to go to...

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1Thank Greeneyez480
Amanda V, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear Grreneyez480, Thank you for staying with us at the Diplomat Resort & Spa. I am thrilled to ready that you enjoyed your room and our amazing location. We always strive to provide guest experiences that are anticipatory to the highest degree and personalized to the occasion, and we are always looking for ways to balance fair pricing with the...

USA
Reviewed 26 January 2016

The hotel was a great place. Since 3 girls cramped into a room for a convention I was wishing I had taken a small suite but we survived. I am sure housekeeping thought we were disgusting pigs since we were there for 10 days & had nowhere to put all our crap. The beds are comfy! Bathroom is amazing except...

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Helpful?
Thank Whispery
Amanda V, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear Whispery, I appreciate you taking the time to share your recent stay with us. We hope to see you in the near future, that suite will be waiting for you. Sincerely, Amanda

Boston, Massachusetts
Reviewed 26 January 2016

We had the pleasure of meeting Alex, Anthony and Ramon in December at the Diplomat. These attentive and hard working young men made our stay fantastic. Each day we were met with courtesy and kindness while we got our chairs for the beach. They are an asset to the Diplomat. We'll see you in February! Ray and Cindy

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Helpful?
Thank Ray F
Amanda V, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear Ray F, It is wonderful to read that, without exception, the gentleman at the beach created an unforgettable experience on your recent visit with us. We greatly appreciate you taking the time to recognize the beach attendants for providing a 5-star experience for you. The next time you are in the are, I hope you will return to our...

Pembroke Pines, Florida
Reviewed 26 January 2016

Visited the spa on Sunday 1/24/2016 with my son. Finally - they have relocated it to in side the hotel. Beautiful amenities and very well done as far as the experience. Definitely a relaxing experience. Massage was good. Suggestion: snack bar - sparse; not looking for a buffet, however;Dried fruits??? a no, no. Also, flavored created water : suggest either...

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Helpful?
Thank M H
Amanda V, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear M H, I want to personally thank you for sharing your stay with us. Providing our guests with a luxurious and sophisticated Spa experience is a priority for us, and we will use your comments to ensure that we are continually working to achieve that ideal. I will make sure to share your kind words with Phyllis, as she...

Reviewed 25 January 2016

We established a pop-up store for the convenience of our consultants Carlisle and Ectera, coming to the hotel. Everyone especially Juan Munoz was so helpful in getting the store set up and getting everything we needed.

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Thank Deborah R
Amanda V, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear Deborah R, Thank you for sharing your recent experience at the Diplomat Resort & Spa. It is a pleasure to read that our team delivered such an impeccable service and provided you with a memorable experience. Your comments are much appreciated and we hope to welcome you again soon. Kind Regards, Amanda

Novi, Michigan
Reviewed 25 January 2016

My husband and I were staying at a different hotel and didn't like it, so we switched in the middle of the night to the Diplomat Resort and Spa. We arrived at the hotel at 12:30 am in the morning. We went to the check in desk and "Melissa" was on the midnight shift. She greeted us warmly and made...

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Thank wbowman59

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Golf Course
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A grand re-imagining of a legendary Florida resort, The Diplomat Beach Resort brings iconic hospitality back, wrapped in a spirited escape-to-sunny-shores feeling. Rising above the Atlantic waves and beyond the expected, this magnetic social hub extends its stylish flair from coast to Intracoastal - a Florida playground perfected. From our lagoon pool, cabanas, shore and spa to creative culinary & entertainment, families and work friends find a vibrant oceanfront destination, a reason to return. ... more   less 

Additional Information about The Diplomat Beach Resort, Curio Collection by Hilton

Address: 3555 South Ocean Drive, Hollywood, FL 33019-2827 (Formerly Westin Diplomat Resort and Spa)
Region: United States > Florida > Broward County > Hollywood
Price Range: $277 - $611 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Diplomat Beach Resort, Curio Collection by Hilton 4*
Number of rooms: 998
Reservation Options:
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Also Known As:
Westin Diplomat Hotel Hollywood
Westin Diplomat Resort
Westin Hollywood
The Westin Diplomat Resort & Spa
Hollywood Westin Diplomat Resort
The Diplomat Beach Resort, Curio Collection By Hilton Hollywood, Florida
Hotel Style:
#2 Business Hotel in Hollywood
#3 Spa Hotel in Hollywood
#6 Luxury Hotel in Hollywood
#10 On the Beach Hotel in Hollywood
#15 Family Hotel in Hollywood
#16 Romantic Hotel in Hollywood
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Questions & Answers

Here's what travellers have asked, with answers from The Diplomat Beach Resort, Curio Collection by Hilton staff and other travellers.
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Questions? Get answers from The Diplomat Beach Resort, Curio Collection by Hilton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an ocean front or ocean view”
 of 5 bubbles jamesmZ3953UG, 27 Mar 2017 | Read review
“Upper floors will probably be better”
 of 5 bubbles R4674SEpatricias, 26 Mar 2017 | Read review
“Stay away from this hotel ! To conference organizers, its a big no.”
 of 5 bubbles drashish83, 26 Mar 2017 | Read review
“ocean view is the way to go.”
 of 5 bubbles wsmith002, 25 Mar 2017 | Read review
“South side was a large and beautiful room.”
 of 5 bubbles , 24 Mar 2017 | Read review
5 of 5