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BEST WESTERN Gateway Grand

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BEST WESTERN Gateway Grand
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700 Reviews from our TripAdvisor Community

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Showing 684: English reviews
HILLSDALE, United States
Reviewed 29 May 2016

Very good overall. There was a problem with our AC and we were immediately moved to a new room. The staff was friendly and helpful. My only complaint was that I did not find the bed comfortable. The mattress easily moved around on the bed frame.

Review collected in partnership with Best Western
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Helpful?
Thank Karen A
Vince S, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Thank you for sharing your experience of the BEST WESTERN Gateway Grand. I apologize for the inconvenience you encountered and appreciate your patience. While our maintenance team works diligently to ensure your stay will be perfect, our Front Desk agents stand-by 24-7 to assist our guests with any unforeseen circumstances. We will always do whatever we can to make a...

Reviewed 29 May 2016

Absolutely love the atmosphere! Front desk clerks have always been SUPER friendly. Rooms have been VERY clean and stylish. This is my 3rd time staying and I definitely look forward to staying here each time we need to come for my daughter's sporting events!

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Helpful?
Thank Raquel H
Vince S, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Thank you for choosing the BEST WESTERN Gateway Grand while you visited for your daughter's sporting event! We're honored that you have come back to us three times so far and look forward to seeing you again for your next stay! Located just minutes away from Jonesville Park, we're always a popular destination for teams who are looking for great...

Bluffton, South Carolina
Reviewed 24 May 2016

This hotel is truly stunning to see. It is the most impressive Best Western hotels I've ever seen. The staff are friendly and helpful and the rooms are clean and comfortable. The hotel has a restaurant/lounge right on premise so you don't have to leave at all if you don't want to. Food was good and enjoyed the lounge. The...

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Helpful?
Thank Larry A
Vince S, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Thank you for your kind words regarding your stay at the BEST WESTERN Gateway Grand. We are thrilled that you enjoyed your stay and were glad to see that you visited the pool and Gators Den Sports Grill! With Summer just around the corner we want our property to be your go-to spot for relaxation so we make sure there's...

Ocala, United States
Reviewed 22 May 2016

Front desk staff was helpful and friendly. I was very pleased with the service, room size and comfort of the bed. I don't travel often but will check to see if there is a Best Western available when I do.

Review collected in partnership with Best Western
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Helpful?
Thank Censeri A
Vince S, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Thank you for your comments on the BEST WESTERN Gateway Grand! We're thrilled you enjoyed your stay! Best Western is the world's largest hotel family, so the next time you're traveling our Best Western Central Reservation team would be happy to find a property that suites your needs. And each Best Western hotel is independently owned and operated, so you'll...

Reviewed 21 May 2016

The room was clean and comfortable. The free, hot breakfast was very good. I did not purchase an omelet but they looked very good. This is a great place to stop while traveling. We will stay here again, if we are in the area again.

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Helpful?
Thank Derek H
Vince S, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Thank you so much for sharing your experience of the BEST WESTERN Gateway Grand, we're so glad to know that we're your hotel of choice for the Gainesville area! Located just off of exit 390 from I-75, the Gateway Grand is the perfect place to stop when you've been on a long drive. With our full service restaurant open every...

Florida
Reviewed 21 May 2016

Nice. Clean. Big. Near interstate but not noisy inside. Nice relaxing pool area with small hot tub. Large room with love seat, Mini fridge, microwave. Staff was friendly. Fast food place within walking distance. Harley dealer across street.

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Helpful?
Thank DK2RP
Vince S, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Thank you for your comments on the BEST WESTERN Gateway Grand! We're so glad you enjoyed your stay! Your convenience is important to us, which is why all of our rooms have a microwave & mini-fridge and you're only ever a short walk or a few minutes drive away from great food! And of course, having the Harley Davidson just...

Clearwater, Florida
Reviewed 18 May 2016

This Hotel was nice, but it lacks in a few areas - just needs a little attention. The Hotel and the rooms were Clean. The breakfast was O.K., but not the greatest. The overall look of the property was very nice, the staff were very nice, helpful and tentative. The beds in my room were listed as Queen's, but they...

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Helpful?
Thank 338Concerned
Vince S, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Thank you for choosing the BEST WESTERN Gateway Grand for your stay, we greatly appreciate your feedback! We want to make sure every guest ends up in the room that perfectly matches their needs and I apologize with for the miscommunication regarding our beds. We do not have queen size beds at the hotel, all of our double rooms are...

Reviewed 18 May 2016

We had to travel in to town at the last minute for a family emergency and needed a place to stay with our two pups since we didn't have some one to watch them. Ana at the front desk could not have been more accommodating, kind, and simply wonderful! The gentleman who greeted my husband was very kind and our...

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Helpful?
Thank Sskr11
Vince S, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Thank you for sharing your experience of the BEST WESTERN Gateway Grand. We're so glad you enjoyed your stay. It's tough to make arrangements when you have to plan a trip last minute, so we do everything we can to make things convenient for our guest! We're conveniently located just minutes away from a Publix Supermarket and Walgreens Convenience store....

Tallahassee, United States
Reviewed 16 May 2016

I stayed there several days because I came in from another city to have dental surgery. I found this hotel to be like a very high-star hotel, but with a lower price. A pleasure to stay in! The place is lovely, it has ever amenity, the design of it and lobby are beautiful, the employees are helpful and at the...

Review collected in partnership with Best Western
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Helpful?
Thank Elba M
Vince S, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Thank you for choosing the BEST WESTERN Gateway Grand for your visit to Gainesville! We're honored to know that you'll be making our property your hotel of choice for future visits. We know how crucial having a place to relax is when you're traveling for medical procedures, so we make sure that there is always a fresh clean room and...

Gainesville, Florida
Reviewed 12 May 2016

As always those two have gone way beyond the job. Their remember everything from the smallest to the greatest details about our annual event. Before we can tell them what w Ned they already have it waiting on us. There's nothing we ask of them they do not provide . You truly have a blessing in these two. I hope...

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Helpful?
1Thank Locadavis
Vince S, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Thank you for sharing your experience at the BEST WESTERN Gateway Grand, we're so glad that you came back again for your annual event! Shantel and Kathy are perfect examples of how our entire team wants to make sure your event is memorable and your needs are well taken care of! We know the best way to create lasting memories...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Pool
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about BEST WESTERN Gateway Grand

Address: 4200 Northwest 97th Boulevard, Gainesville, FL 32606-3742
Region: United States > Florida > Gainesville
Price Range: $157 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Gateway Grand 3*
Number of rooms: 152
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, HotelsforEveryone, Priceline and Best Western so you can book your BEST WESTERN Gateway Grand reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Gateway Grand Hotel Gainesville
Best Western Hotel Gainesville
Best Western Gainesville
Gainesville Best Western
Hotel Style:
#3 Green Hotel in Gainesville
#3 Romantic Hotel in Gainesville
#4 Family Hotel in Gainesville
#7 Business Hotel in Gainesville
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Gateway Grand staff and other travellers.
3 questions
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Orlando, Florida
over a year ago
Gainesville, Florida
over a year ago

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Questions? Get answers from BEST WESTERN Gateway Grand staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms are great.....tried them all.....Well, most of them.”
 of 5 bubbles DBRX, 29 Jan 2017 | Read review
“We have a dog and got a 1st floor room with easy access to the outside.”
 of 5 bubbles rgbres, 25 Nov 2016 | Read review
“Ask to face the pool. Jacuzzi suite is wonderful!”
 of 5 bubbles joels943, 21 Nov 2016 | Read review
“King Size Room offers a Sleeper Sofa Bad”
 of 5 bubbles 457frederickv, 21 Sep 2016 | Read review
“Book a first-floor room for maximum convenience and access to facilities”
 of 5 bubbles 866TaylorB, 15 Aug 2016 | Read review
5 of 5