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BEST WESTERN Gateway Grand

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BEST WESTERN Gateway Grand
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733 Reviews from our TripAdvisor Community

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Showing 717: English reviews
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Elberta, Alabama, United States
Reviewed yesterday NEW

I have been here 4 or 5 times this year... Always a pleasant stay on my busy business trips... Ample parking for my boat and trailer... The request for a longer review will probably keep me from filling these out any more.... three nights on the road, all at Best Western... 2 here...

Review collected in partnership with Best Western
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Helpful?
Thank Francis H
Kansas City, Missouri
HOTEL’S FAVOURITE REVIEW
Reviewed 9 March 2017

When I first encountered this hidden jewel from another era of those fabled Florida hotels last year, when the first railroad spurs brought the country's wealthiest families to those winter sands of the Breakers of Palm Beach, the Biltmore of Coral Gables, or the Pink Ladies of St. Petersburg, there was at the end of its own grand circle stage...

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1Thank william m
About Hotel's Favourite Review
Natalie E, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Wow, you write so well---you should have been a novelist. I really enjoyed reading how you described our beautiful hotel property. In the next couple of months, we will start more renovations. We just put new carpet in all of the rooms. Next, we will change the lighting outside along with changing our bedding inside of the rooms. We are...

Tampa, United States
Reviewed 2 days ago NEW

My husband and I were in town for a family gathering . We arrived later in the evening and our room was still waiting for us.The room was nice and clean. Slept well on what I found out was a new bed. Love that. Breakfast was nice, it was setup by stations which was nice, you didn't have everyone standing...

Review collected in partnership with Best Western
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Thank kathydJ8816UY
Jacksonville Beach, Florida
Reviewed 5 days ago NEW

My work hosts a quarterly lecture and dinner event at the hotel for area doctors. We are always impressed with the cleanliness of the room, attentiveness of the staff and the quality of the food. The staff is extremely helpful, they even help me set up and breakdown my presentation. We host similar dinners all over the state, and this...

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Helpful?
Thank miryamason
Natalie E, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

We are ecstatic to see your feedback for our Banquet's department. So many times we hear about other departments: front desk, housekeeping, maintenance, and restaurant but we rarely hear about Banquets and they have an "AWESOME" department and they work very hard to make sure each event is memorable. I myself enjoy looking at the setup before events start just...

Eustace, Texas
Reviewed 6 days ago NEW

I have to say, this is the best hotel I've stayed in, in a long time. Forrest, Tyler, and Jonathan were great staff and so very helpful. Everyone from the maintenance crew, housekeeping and other staff were very polite, caring and helpful thru a very trying time for our family. The rooms are super clean and comfortable and if we...

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Helpful?
Thank margaretparham
Natalie E, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

I am happy to see our entire staff was very caring and helpful toward your family was going through a difficult time. We strive to make sure each and everyone of our guest receive the best customer service at our hotel. We hope that you will stay with us again in the future. We appreciate you choosing our hotel!

Chicago, United States
Reviewed 1 week ago

This is one of the better hotels we ever stayed in. Safe, clean, very friendly staff, including the maids, and easy access on and off the highway. The beds in this place were awesome! They should have included the made to order omelets for free. But, 3 dollars is well worth it. Will definitely stay here again. You should too.

Review collected in partnership with Best Western
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Helpful?
Thank larryo882
Natalie E, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Thank you for the positive feedback. I am happy to hear you enjoyed your stay at our hotel. Our employees make every effort to give superior customer service. The omelettes are one of the most mentioned and featured breakfast item. I hope to see you during your next stay!!!

Portland, United States
Reviewed 1 week ago

We were traveling to receive medical treatment in Gainesville. We choose the Best Western at the advice of the treatment program. They have a long standing relationship with the Best Western and I can understand why. EVERY staff member was friendly, accommodating and kind. The van service they provided was excellent. The drivers were friendly, personable very patient with the...

Review collected in partnership with Best Western
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Helpful?
Thank steffaniea2017
Natalie E, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

It's exciting to hear your husband gained a new friend, which says a lot about Brian our van driver, someone who is sincere about their job and very personable with guests. He has been with the company for many years and has gained many friends over the years. I am happy to hear about your stay and all the wonderful...

Upper Arlington, United States
Reviewed 1 week ago

I stay in BW on a pretty regular basis. This one was good. I had my dog with me and that worked out very good. They have a decent area next to the hotel to walk/run your dog. I will probably go back to this location.

Review collected in partnership with Best Western
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Helpful?
Thank Kathleen P
Natalie E, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Thank you for choosing the BEST WESTERN Gateway Grand for your visit to Gainesville, we're so glad you and your pet enjoyed your stay! Here at the Gateway Grand, we're passionate about making sure each and every one of our guests receives a great stay, and that includes our furry friends. If you're traveling with a dog we like to...

Reviewed 1 week ago

We stayed here one night on our way to Tampa and can't say enough about the property. For the rate we were expecting a mediocre hotel, but it was eloquent looking and the room was clean and comfortable. They have a small restaurant with good food, and a large breakfast area. Staff was friendly. One of the better Best Western...

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Helpful?
Thank Colette T
Natalie E, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Thank you so much for your kind words. I am excited to hear about how you enjoyed your stay at the Gateway Grand hotel and the great food you received at the restaurant. We hope to see you again.

Palm City
Reviewed 1 week ago

I checked in late at 9:00 PM. The personnel at the front desk asked me if I would like to have a free upgrade to a jacuzzi suite. I said I probably would not take a bath but they insisted I take the room. The suite was wonderful! Clean, well decorated and spacious. What a wonderful surprise! My thanks to...

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Helpful?
Thank Ralph F
Natalie E, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

A complimentary upgrade.....wow!!!! Sometimes we do surprise our guest with upgrades to our hot tub suites. I am very pleased you enjoyed the room!!! We hope to see you again.

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about BEST WESTERN Gateway Grand

Address: 4200 Northwest 97th Boulevard, Gainesville, FL 32606-3742
Region: United States > Florida > Gainesville
Price Range: $160 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Gateway Grand 3*
Number of rooms: 152
Reservation Options:
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Also Known As:
Best Western Gateway Grand Hotel Gainesville
Best Western Hotel Gainesville
Best Western Gainesville
Gainesville Best Western
Hotel Style:
#3 Romantic Hotel in Gainesville
#3 Green Hotel in Gainesville
#4 Family Hotel in Gainesville
#7 Business Hotel in Gainesville
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Gateway Grand staff and other travellers.
3 questions
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Orlando, Florida
over a year ago
Gainesville, Florida
over a year ago

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Questions? Get answers from BEST WESTERN Gateway Grand staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“have stayed in several rooms there and they all have been super clean, and quiet.”
margaretparham, 17 Apr 2017 | Read review
“The rooms on the third floor are nicer than the lower floors. I think they are still renovating.”
ralphf600, 13 Apr 2017 | Read review
“Floors are quiet and great view”
B7930RZdavidh, 7 Apr 2017 | Read review
“Presidential suite. Has two separate bedrooms separated by a living room and a large balcony overlooking the pool.”
PamsPicks13, 9 Mar 2017 | Read review
“For a quieter room, ask for a room away from the lobby. Pool side seemed nice.”
aeweller09, 6 Mar 2017 | Read review
5 of 5