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TownePlace Suites Fort Lauderdale West

Booking.comUSD 93*
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GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 112*
USD 93*
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USD 94*
USD 94*
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TownePlace Suites Fort Lauderdale West
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167 Reviews from our TripAdvisor Community

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Showing 152: English reviews
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Reviewed 5 days ago NEW

General manager, Hope, and front desk agent, Maria, are very unprofessional employees at this Marriott. I have never experienced the unprofessionalism and disrespect that I received from these two on May 18, 2017. I was generally calling to seek information regarding documents that were left at the hotel from my stay. I do not stay in Fort Lauderdale so I...

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Helpful?
Thank Shambra S
TownePlaceLauderdale, Manager at TownePlace Suites Fort Lauderdale West, responded to this review

Good Afternoon Unprofessional customer service, We value and welcome our guests with the anticipation of developing relationships and building bridges. Unfortunately, we have fallen short and I apologize for any inconvenience you may have experienced. We hope all future Marriott experiences are pleasurable. Kind regards, Hope

Augusta, Maine, United States
Reviewed 2 weeks ago

I made an unexpected reservation here because my daughter ended up at a nearby hospital on the way back from the Keys. The individual I spoke with on the phone was extremely helpful with the reservation and at arrival. Everyone my daughter dealt with as well was more than helpful. It may have only been one night, but the wonderful...

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Helpful?
Thank Lisa H
TownePlaceLauderdale, General Manager at TownePlace Suites Fort Lauderdale West, responded to this review

Good Morning Lisa, Thank you for your positive feedback. It is our goal to meet if not exceed the expectations of our guests. I am please to know we were successful as a team. I have shared your feedback with the staff and again, appreciate your positive comments. Kind regards, Hope

Reviewed 3 weeks ago

One thing that really stands out about this hotel is its customer service. I saw a few front desk staff besides checking in and out since I made frequent trip to their coffee bar, but all of them were very friendly and nice. The maintenance person I passed by in the hall greeted me. Cleaning person who was working on...

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Helpful?
Thank kimy7670
TownePlaceLauderdale, General Manager at TownePlace Suites Fort Lauderdale West, responded to this review

Good Morning Kimy, Thank you for your positive comments regarding our staff and property. I apologize for the inconvenience regarding the power outlet. Your feedback allows the opportunity to make improvements. Again, thank you. We look forward to seeing you when your travels bring you back to the Ft. Lauderdale area. Kind regards, Hope GM

Reviewed 3 weeks ago via mobile

The room had a STRONG smell of cleaners but also smelled weird. The smell didn't go away... I could not sleep well. The worst part is that a caught a cold, and I hope it's not the flu. At this time, my respiratory system is compromised. I won't stay eve again there and I would not recommend this place to...

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Helpful?
Thank Milena P
TownePlaceLauderdale, Manager at TownePlace Suites Fort Lauderdale West, responded to this review

Good Morning Sick after staying one night, Please accept my sincere apology for not meeting your expectations and you not being able to sleep well. I hope your feeling better from your cold and apologize the cleaning products were powerful. Thank you, for your comments on my staff. We hope you will give us another opportunity to better serve you...

Dayton, Ohio
Reviewed 4 weeks ago

This place was great. The rooms were very clean and very spacious. Beds were comfortable. Surroundings were very quiet. Place was fully furnished and setup for long term stays, though we were only there for one night. Also had complimentary breakfast. Customer service was great. I would absolutely recommend this place to future travelers.

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Helpful?
Thank Tony W
TownePlaceLauderdale, General Manager at TownePlace Suites Fort Lauderdale West, responded to this review

Dear Tony, Thank you for your positive feedback. Our goal is to meet if not exceed the expectations of all our guests. I am delighted to hear you enjoyed our property and team. We hope to see you again when your travels bring you back to the Ft. Lauderdale area. Kind regards, Hope

A TripAdvisor Member
2 reviews
Reviewed 14 April 2017 via mobile

It was great I loved staying here they're customer service is excellent and their breakfast is delicious! The rooms were very spacious and clean, the hotel was close to major stores and attractions. We really enjoyed our stay here and would definitely visit again.

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Helpful?
Thank A TripAdvisor Member
TownePlaceLauderdale, Manager at TownePlace Suites Fort Lauderdale West, responded to this review

Good afternoon, Thank you so much for your review of our property and your stay. It is great to hear that you were very pleased with all aspects of the property and staff. We hope to see you again in the near future and safe travels where ever they may take you. Sincerely, Adam - Operations Manager

Reviewed 11 April 2017 via mobile

Stayed at this hotel during April 6-9 for a family trip from Texas. We had the two bedroom suit. The room was perfect and the beds so comfortable. The pillows very soft. Shower pressure and water temp was good. Water never got cold. Room was very clean and neat. Kitchen was stocked with everything you may need to cook. We...

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Helpful?
Thank Amanda S
Reviewed 7 April 2017

Girl Talk' Me my girls needed to catch up thoughts, Talk & drinks I've stayed here previous the staff & cleanliness was awesome, it was just the hospitality we needed. My friends traveled from Boston enjoyed our stay she's planning a sip & dip May 2017 here.

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Helpful?
Thank Roslyn H
Bradenton Beach, FL
Reviewed 5 April 2017

Check in was very friendly and smooth. Our room was quite pleasant, with a TV that swiveled so we could watch from the sofa or the bed. We liked having a full fridge with freezer, so we could refreeze the ice bags in our cooler. We would have liked a king rather than queen bed, but we managed. Wifi was...

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Helpful?
Thank krisreger
TownePlaceLauderdale, Manager at TownePlace Suites Fort Lauderdale West, responded to this review

Dear kriseger, Thank you so much for your review and the feedback of your stay. It is great to hear you enjoyed your arrival experience as well as the room. I do apologize for the temperature of the water as well as the water pressure being relatively low. For the breakfast we do tend to place some weekday items out...

Cincinnati, Ohio
Reviewed 4 March 2017

Stayed night before cruise. Check-in easy and room was ready. It was spacious and clean so met expectations. Asked for recommendations where to eat, but desk clerk really didn't know area. Would be nice if they had a list of area restaurants. Breakfast was ok and checkout a breeze. Overall a good stay.

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Helpful?
Thank golffore2001
TownePlaceLauderdale, Manager at TownePlace Suites Fort Lauderdale West, responded to this review

Golffore2001 thank you for your wonderful review of our property and your experience. We pride ourselves on making sure everyone have a memorable stay with us. We also appreciate the feedback on the breakfast, all feedback is greatly appreciated. We thank you for staying with us and hope to see you in the near future. Sincerely, Adam – Operations Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the TownePlace Suites by Marriott Fort Lauderdale. This extended stay hotel offers apartment-style hotel suites that are ideal for relocations, business travel or long vacations. Start your morning off right with a complimentary hot breakfast or take advantage of our 24 Hour Fitness Center. Our suites offer Complimentary Wifi, spacious living space, 32" flat screen televisions, and full kitchens for making your own delicious meals. Conveniently located near the beach, Fort Lauderdale International Airport, and shopping centers, the TownePlace Suites is the ideal spot for extended stays and short getaways. ... more   less 

Additional Information about TownePlace Suites Fort Lauderdale West

Address: 3100 W Prospect Rd, Fort Lauderdale, FL 33309-2558
Region: United States > Florida > Broward County > Fort Lauderdale
Price Range: $122 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Fort Lauderdale West 2.5*
Number of rooms: 94
Reservation Options:
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Also Known As:
Towneplace Suites Fort Lauderdale West Hotel Fort Lauderdale
Fort Lauderdale Towneplace Suites
Hotel Style:
#35 Business Hotel in Fort Lauderdale
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Fort Lauderdale West staff and other travellers.
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Forest Hills, New York

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Questions? Get answers from TownePlace Suites Fort Lauderdale West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was near the back door and it could be heard during usage.”
O2006WSrobertr, 19 Dec 2016 | Read review
“end of building rooms are best”
Blueangels, 15 Sep 2016 | Read review
“Make reservations early, this place fills up quickly.”
922maryu, 23 Jul 2016 | Read review
“Request no smoking”
donjgbjr, 27 Jun 2016 | Read review
“Choose a second floor facing lake to avoid noise from busy street.”
egdave, 28 Feb 2016 | Read review
5 of 5
Booking.com
USD 93* /night
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Hotels.comUSD 94
Hotwire.comUSD 94
HotelsClickUSD 112
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Prices are for 1 room, 2 adults
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