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Universal Palms Hotel

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Universal Palms Hotel
Universal Palms Hotel
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1,320 Reviews from our TripAdvisor Community

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Showing 1,069: English reviews
Reviewed 29 May 2015

I want to write an endorsement for the house keeper Mary Baldwin. My husband and I have stayed here for 3 years, I am disabled and we had to have wheel chair. The staff is always professional and pleasant. The management is excellent. We have enjoyed staying here and treated us very well.

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Helpful?
Thank mona r
PPappasGM, General Manager at Universal Palms Hotel, responded to this review

Thank you for the compliments. You have put a smile on Mary's face.

Reviewed 26 May 2015 via mobile

My time at the Universal Palms hotel was Amazing!.... Very clean hotel .... My room was very clean.. Nice pool! Convienient location (located right next to the I95) And last but not least the amazing Customer service by Maritxa as she made u feel Welcomed and made sure you Enjoyed your stay!.... Ill definitely be coming back soon!

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1Thank Jovauhn E
PPappasGM, General Manager at Universal Palms Hotel, responded to this review

We are pleased that you have decided to return. We will welcome you with open arms when you do.Thanks for the kind words.

Byron, Georgia
Reviewed 25 May 2015

This hotel was great for the price. The poolside view was amazing & the night lighting of the pool was pretty. Management, Mari, was great @ checkout. Location is good & the highway is right there. I will definitely be staying here again in the very near future.

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Helpful?
Thank Maxine M
PPappasGM, General Manager at Universal Palms Hotel, responded to this review

Thank you for taking the time to submit such a stellar review. We enjoyed having you as our guest.

Fort Lauderdale, Florida
Reviewed 25 May 2015

Wonderful hotel to stay at. Customer service is excellent at this hotel! Coming from the travel and tourism industry this is very important to me. Can't say enough about the manager, Maritza and the rest of the front desk staff. Very knowledgeable and helpful throughout my stay. The pool with surrounding courtyard is beautiful. Rooms are clean and beds are...

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Helpful?
Thank lauren h
PPappasGM, General Manager at Universal Palms Hotel, responded to this review

We are pleased that you had a pleasant and relaxing visit. It was our pleasure to be of service to you. We hope that your future travels allow you to return.

Hollywood, Florida
Reviewed 23 May 2015

This hotel was a very nice surprise. The pool is excellent. They have an excellent bar/ restaurant and it is in a great location. Highway 95 is right there so you can pretty much get anywhere with no problems. Eurika and Maritza along with the rest of the staff was very courteous and friendly and assisted me with what ever...

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Helpful?
1Thank DeMarcus C
PPappasGM, General Manager at Universal Palms Hotel, responded to this review

Your kind comments are greatly appreciated. Please come back and stay with us again.

Reviewed 23 May 2015 via mobile

We checked in on 5/20/2015 and the service, pool, tiki bar was nice. The drinks at the bar was some of the best I had. They really helpd us at every little need I had. Maritsa was so nice and helpful.

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Helpful?
Thank platinumy8
PPappasGM, General Manager at Universal Palms Hotel, responded to this review

It was our pleasure to have you as our guest. We hope you will be returning.

Reviewed 23 May 2015 via mobile

The receptionist and her service was fast, courteous, and she was very knowledgeable of the area! Our modern styled room was INCREDIBLE with a GREAT view!!! I will definitely be returning to "MY" EXTRAORDINARY room!!!

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Helpful?
Thank Antonio B
PPappasGM, General Manager at Universal Palms Hotel, responded to this review

Thank you for selecting our hotel for your stay in Fort Lauderdale. It was our pleasure to be of service to you. We welcome your return.

Reviewed 23 May 2015 via mobile

This is a great place to stay Maritsa & staff were very accommodating it's also near restaurants and highways literally five minutes from the beach, pool was taken care of on a daily basis the rooms were clean, comfortable and spacious I would definitely stay here again especially for the price you pay for very affordable..

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Helpful?
Thank Michael M
PPappasGM, General Manager at Universal Palms Hotel, responded to this review

Thanks for taking the time to submit your comments. It was our pleasure to accommodate you and your return will be welcomed.

Charlotte, North Carolina
Reviewed 23 May 2015

I have stayed here for the past 9 months or so. Maritxa, Joel and the whole staff I have gotten to know fairly well. Whether you are staying one night or months they have treated everyone with respect and are very friendly. Rooms are very nice and are updated with new furniture and TV's. Pool was great with also the...

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Thank derrick e
PPappasGM, General Manager at Universal Palms Hotel, responded to this review

We appreciate that you took the time to submit a review. Your feedback is very important to us. Thank you for the compliments.

Reviewed 22 May 2015 via mobile

This hotel has the friendliest, most helpful, happy and welcoming staff of any hotel where I have stayed. Eurika and Maritza tag team the front desk with style and joy. Each time I visit the front desk when they are on I leave pleased with the hotel and remembering why I choose universal palms again and again.

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Helpful?
Thank SheMakesTea
PPappasGM, General Manager at Universal Palms Hotel, responded to this review

I am happy that you enjoyed your stay. It was our pleasure to have you as our guest and thank you for taking the time to compliment our hotel and staff.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Universal Palms Hotel is one block from Lockhart Stadium in the Cypress Creek business district, 11 miles from Fort Lauderdale-Hollywood International Airport, and 4 miles from the beach. Adjacent to Interstate 95, the hotel is four miles east of Florida's Turnpike and Lauderdale-by-the-Sea, nine miles from downtown Fort Lauderdale (Las Olas Boulevard), 10 miles from Port Everglades and Coconut Creek Casino, 13 miles from Sawgrass Mills, and 24 miles from Sawgrass Recreation Park (Everglades). Hotel amenities include the sundeck and pool, garden courtyard and exercise room. The hotel also offers free parking, Wi-Fi access in lobby and pool areas, and one of the largest pools in Ft. Lauderdale. ... more   less 

Additional Information about Universal Palms Hotel

Address: 4900 Powerline Road, Fort Lauderdale, FL 33309-3113
Region: United States > Florida > Broward County > Fort Lauderdale
Price Range: $95 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Universal Palms Hotel 3*
Number of rooms: 191
Reservation Options:
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Also Known As:
El Palacio Fort Lauderdale
Hotel El Palacio
Hotel Style:
#38 Business Hotel in Fort Lauderdale
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Questions & Answers

Here's what travellers have asked, with answers from Universal Palms Hotel staff and other travellers.
43 questions
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Boston, MA
8 months ago

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Questions? Get answers from Universal Palms Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid booking this hotel at all cost”
 of 5 bubbles 708hannab, 17 Mar 2017 | Read review
“Away from trains”
 of 5 bubbles quest88, 3 Mar 2017 | Read review
“Always get the upgrade, the suites are amazing!!”
 of 5 bubbles roseb457, 2 Mar 2017 | Read review
“don't no is would help but try the pool area rooms , we were in the front street side and the train going by all the time was very loud,”
 of 5 bubbles barbarajS819CF, 16 Feb 2017 | Read review
“Get a room not facing I-95 and train tracks (which happen to pass very close to hotel)”
 of 5 bubbles alane917, 15 Feb 2017 | Read review
5 of 5