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Wonderful staff , JoAna in hose keeping bends over backwards to help , as well as front desk staff , Tamika, Patrice, etc , even the hired cleaners, who don't speak English are always pleasant.
Now, the facts. I had to switch rooms with no...More
1 Thank Patrick J
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Florida CityResponded 23 February 2017
Hi Patrick J,
Your thoughts as a guest is valuable. I appreciate that you stayed at the Holiday Inn Express Florida City-Gateway To Keys, FL.
Thanks for giving a 4-star high rating for the service you received during your visit. Our housekeeping and front desk...More
For an older hotel, this site is well maintained and offers good value. Rooms are clean and comfortable. Breakfast buffet is excellent. And the pool and cabana bar are fun. The staff were very accommodating to our group. I would return to this hotel if...More
Great room to catch some zzz's, we flew in to Ft. Lauderdale late last night and stopped for the night. Clean, and had a good breakfast! They have a good pool as well. Dennys across the street had great food and service. Atmosphere was great...More
I was expecting a bit more from this hotel. Overall it wasn't bad (I stayed only one night) though it had a dated and worn feel. However, what really got to me was something many people probably wouldn't even notice. As I was sitting and...More
1 Thank AMJ92
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Florida CityResponded 11 February 2017
We came across your review and I looked into your experience as well. I am glad to read your positive feedback that our overall our hotel wasn't bad. However, I very am sorry to learn about the dated condition of the hotel and...More
Our room was clean and well appointed, but seemed to be missing an easy chair. Unfortunately it was right next to the laundry, a storage room, and the door where the staff threw out garbage in the morning, so it was quite noisy. Breakfast staff...More
Thank Laura P
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Florida CityResponded 2 February 2017
Hello Laura P,
I really appreciate your feedback for the Holiday Inn Express Florida City-Gateway To Keys, FL.
I'm sorry that our front desk staff missed the opportunity to assist you appropriately. We take pride in friendly accommodations and everything that you have raised will...More
USD 87 - USD 506 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#5 Business Hotel in Florida City
Non-Smoking Rooms ,
Number of rooms
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