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Spent a Friday night here on the way to Key West. Hotel is last stop before entering the Keys and is quiet. Staff were friendly. Room was clean and comfortable. It did have an underlying disinfectant smell. Wifi worked well and breakfast was routine HIE...More
We spent four nights here and used it as a base to explore the Everglades National Park. Everything about our stay was pleasant--the room was clean and well-maintained. The hotel staff was very polite and helpful. Their local knowledge of restaurants was quite good and...More
Booked a room at this Holiday Inn, recieved a confirmation number. When I arrived they did not have my room. They did not even call to notify me. Concierge did not offer to help us find a room in another hotel.More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Florida CityResponded 13 April 2017
Thanks for bringing your concerns to attention. It's disconcerting to learn that you encountered issues about your reservation and that you were letdown by the level of service you received from our staff. Do know that the situations you described are certainly not...More
Very nice Holiday Inn. Good stop on the way to the Keys. Rooms are nice appear to have been upgraded. The free breakfast was good as well. The pool area is also very nice. I will definitely stay here again.
An older facility in need of renovation, but a good night's rest. . The staff members I met were courteous and polite. About to step into the shower at the day's end I realized there was no soap and redressed to make a trek back...More
Thank Tim L
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Florida CityResponded 2 April 2017
Dear Tim L,
Thank you for choosing to stay with us during your strip in Miami. I'm pleased about your kind words for our cordial hotel staff, comfort of our rooms, and our free breakfast. On the other hand, I regret to learn that you...More
USD 87 - USD 506 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#5 Business Hotel in Florida City
Non-Smoking Rooms ,
Number of rooms
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