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Holiday Inn Express Hotel & Suites Florida City

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Holiday Inn Express Hotel & Suites Florida City
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389 Reviews from our TripAdvisor Community

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Showing 329: English reviews
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Naples, Florida
Reviewed yesterday NEWvia mobile

Booked a room at this Holiday Inn, recieved a confirmation number. When I arrived they did not have my room. They did not even call to notify me. Concierge did not offer to help us find a room in another hotel.

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Helpful?
Thank Chdzns
Omaha, Nebraska
Reviewed 5 days ago NEWvia mobile

Very nice Holiday Inn. Good stop on the way to the Keys. Rooms are nice appear to have been upgraded. The free breakfast was good as well. The pool area is also very nice. I will definitely stay here again.

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Helpful?
Thank shelleyrtaylor
Jefferson, GA, United States
Reviewed 1 week ago

An older facility in need of renovation, but a good night's rest. . The staff members I met were courteous and polite. About to step into the shower at the day's end I realized there was no soap and redressed to make a trek back to the front desk to obtain. The Internet service worked but was slow. A comfortable...

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Helpful?
Thank Tim L
Chicago, Illinois
Reviewed 2 weeks ago

Average hotel, not the cleanest I've been in, and not the most modern especially for the cost. Location was perfect though for heading into the Keys. We drove back north 2 miles though to a better area for dinner options.

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Helpful?
Thank DeegsChicago
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Florida City, responded to this review

Dear DeegsChicago, Thank you for staying in our property and for taking the time to submit your feedback. I am pleased to note that you our good location. The hotel is committed to providing our guests with the highest quality services and facilities. Your candid comments regarding cleanliness and features of the facility have been seriously taken into account. Allow...

Sparland, Illinois
Reviewed 4 weeks ago

We stayed here just before Christmas 2016. We requested no housekeeping. Yet housekeeping removed a bag from our room containing a Christmas gift. We were told that "lost or left" items were not the responsibility of the hotel. Really? How about stolen? Even corporate Holiday Inn said they could do nothing - the hotel was not owned by Holiday Inn....

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Helpful?
Thank CarlandCindy
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Florida City, responded to this review

Hello CarlandCindy, Thank you for choosing the Holiday Inn Express And Suites Florida City - Gateway to Keys, FL and posting a review and rating your stay. I would like to apologize if your stay was less than satisfactory and that your expectations were not met as brought about by the concenrs you raised about your luggage being stolen. As...

Fortaleza, CE
Reviewed 18 February 2017

Stayed here recently for 2 nights. During last visit they were still reforming but this has been finished now and the results are nice! Reception at front desk is good and was on my way to my room quickly. Rooms are well equipped and maintained. The hotel has a small gym (IHG standard). WIFI is of good quality. Breakfast is...

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Helpful?
Thank AvdV80
Ellenton, Florida
Reviewed 11 February 2017

The hotel itself is nice, done some updating with new flooring, paint, carpet, very appealing, their next step should be the front desk personnel.I have stayed here for about 7 times over the last 7 years on our way to our home in Marathon. It seems like every year the front desk people get worse and worse. I requested a...

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Helpful?
1Thank Poeco
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Florida City, responded to this review

Hi Poeco, Thank you for taking the time to express your thoughts and concerns regarding your stay at our hotel. Our goal has always been to provide our guests with the best hospitality service and it is with regret to know that we were not able to meet your expectations of the IHG brand when it comes to customer service...

Kingsport, Tennessee
Reviewed 8 February 2017

This area is older ,but don't be fooled. Most folks stop in here on their way to Key West , which is what we were doing.The staff is pass excellent. You could eat off of the floor, they clean like crazy. Everywhere you go you see where it was freshly cleaned. Breakfast is very good and they keep the food...

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Thank Tonya0412
Bath, Canada
Reviewed 7 February 2017

Wonderful staff , JoAna in hose keeping bends over backwards to help , as well as front desk staff , Tamika, Patrice, etc , even the hired cleaners, who don't speak English are always pleasant. Now, the facts. I had to switch rooms with no problem due to a blind not working with gigantic windows and bldg lighting shining through...

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Helpful?
1Thank Patrick J
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Florida City, responded to this review

Hi Patrick J, Your thoughts as a guest is valuable. I appreciate that you stayed at the Holiday Inn Express Florida City-Gateway To Keys, FL. Thanks for giving a 4-star high rating for the service you received during your visit. Our housekeeping and front desk staff will be happy to hear about this. I understand that it is important to...

Lenexa
Reviewed 7 February 2017

For an older hotel, this site is well maintained and offers good value. Rooms are clean and comfortable. Breakfast buffet is excellent. And the pool and cabana bar are fun. The staff were very accommodating to our group. I would return to this hotel if I am in Key West again.

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Helpful?
Thank Larry12348

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
For fun in the sun and the convenience of local businesses and attractions within minutes of the hotel, we invite you for a fun loving experience at the 100% smoke free Holiday Inn Express Florida City-Gateway to the Keys. Spend less time in traffic and more time doing what you came to do. We are within a few miles from local attractions such as; Homestead-Miami Speedway, Everglades National Park, Turkey Point Power Plant and minutes away from great local restaurants featuring excellent seafood, steaks, authentic Italian and home made Mexican cuisines. Whether you re coming to Florida City for business or just to relax, your room at the Holiday Inn Express Florida City is your personal retreat. Great amenities such as free high speed Internet access, comfortable bedding, and a great new hot breakfast await your arrival. An inviting, fun and caring staff is willing to help make your stay comfortable and enjoyable. For a fun relaxing day, play the back 9 at the nearby golf course, visit the alligators in the Everglades, or enjoy some fishing in Biscayne National Park. After a long day take a refreshing dip in our outdoor pool or lounge around and take in the warm inviting sun. Whatever your plans may hold; when you re in South Florida Stay Smart at the Holiday Inn Express Florida City. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Florida City

Address: 35200 S Dixie Hwy, Florida City, FL 33034
Region: United States > Florida > Florida City
Price Range: $156 - $417 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Florida City 2.5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Florida City
Holiday Inn Express Florida City
Holiday Inn Florida City
Florida City Holiday Inn
Holiday Inn Express Hotel & Suites Florida City
Hotel Style:
#5 Business Hotel in Florida City
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Florida City staff and other travellers.
2 questions
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Brossard, Canada
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Florida City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Keep housekeeping out of your room.”
 of 5 bubbles CarlandCindy, 28 Feb 2017 | Read review
“Ask to smell the room first”
 of 5 bubbles 36patrickj, 6 Feb 2017 | Read review
“not a bad stay before heading to the keys”
 of 5 bubbles Wesnole, 26 Sep 2016 | Read review
“Find a different hotel”
 of 5 bubbles Deely_Bopr, 3 May 2016 | Read review
“Can't help, all rooms are so-so”
 of 5 bubbles MarkN609, 14 Mar 2016 | Read review
5 of 5