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Hawks Cay Resort

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4,517 Reviews from our TripAdvisor Community

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Showing 4,279: English reviews
Houston, United States
Reviewed 1 week ago

We traveled here for Spring Break last week with two teenage boys ages 15 and 18. While the resort is nice, it isn't worth the money. We stayed at Harbor Village and the unit was clean, but the WIfi did not work. We called and visited the front desk at least 5 times and it was never fixed. No social...

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Helpful?
Thank Carolyn G
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

It was our pleasure to welcome you to our resort for spring break. We are glad that you found our fishing captains to be wonderful. However, it is disappointing to read that you did not have a great stay. We understand your frustrations about the Wi-Fi and we apologize that our staff did not provide you with the prompt service...

Reviewed 1 week ago

If you want to experience the Florida Keys -this is the way. The Hawks Cay is in the middle of the FL Keys. We flew to FLL and rented are car for the 2 hour drive. The resort is beautiful. The staff is friendly. We have 3 kids and they all had tons of activities throughout our stay. We had...

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Helpful?
Thank H2352SQ
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

What a wonderful review. It is flattering that you consider our resort to be one of your favorites. We are glad that you found all of the activities that we offer here to be very fun for you. It is nice that you enjoyed eating lunch at the pool and at the lagoon. Thank you, and we hope to welcome...

Fort Lauderdale, Florida
Reviewed 1 week ago via mobile

Had the best day at the adults only pool!! Selburn & Julia were amazing! We have traveled together for years this place is great! We'll be back for mini-lobster season! Taking our fresh catch to Lazy Days this evening for an intimate dinner for twenty seven !

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Helpful?
Thank pjcatlantis
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

We appreciate you choosing to stay at our resort for spring break. It is nice that you had a lot of fun hanging out at our Tranquility Pool. It is such a great compliment to us that you would stay at our resort again. We will let our amazing team know how much you enjoyed your stay. Thank you, and...

Windsor, Ontario
Reviewed 1 week ago via mobile

Booked 4 nights, only stayed 3. We were in the sunset village, room 5026. The unit is very dated and dark. Thankfully the kitchen was clean and had everything we needed. The porch is screened in, but the door is not, so why bother hindering the view of its not 100% covered? The carpet on the stairs was filthy, we...

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Helpful?
Thank CrysWindsor_Ontario
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

It was our pleasure to welcome you to our resort! We are glad that you enjoyed the kitchen and shower that were in your villa. However, it is disappointing that you were not fully impressed with our amenities. We will let our housekeeping team know about your concerns about the carpet and the towel as we understand the importance of...

Reviewed 1 week ago

Hawks Cay Resort is awesome and we hope to go back soon! Out teenage kids loved the sports activity center which is full-on awesome. The marina was upscale and fun to watch fishing charters come back with their catch. We chartered Two Conchs II, and caught mahi-mahi and tuna with Capt. Austin, who was experienced, knowlegeable, and personable, and his...

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Helpful?
Thank RichT7301
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

We are flattered that you found everything about our resort to be amazing! It is nice that we met and exceeded all of your expectations during your stay. Fishing is one of the most popular activities at our resort and we are glad that you had such an excellent time fishing with our captain. To learn that you were thoroughly...

Lake Worth, Florida
Reviewed 1 week ago

Pool in our rental home did not work (skimmer broken and full of debris) for 5 of the 6 days we were there. Called the desk to advise early in the trip and they said someone would be out the next day. No such luck. Had to call again. By the time it was fixed, it was our last day...

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Helpful?
Thank Charles C
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

We appreciate your comments. We sincerely apologize for any inconveniences that you had with our pool and that our staff did not deliver the prompt service that you expected. It is disappointing to read your frustrations about reaching out to us to resolve your concern in regards to the pool. At our resort, we hold our services to a high...

Amersham, United Kingdom
Reviewed 1 week ago

We stayed here for three nights, the hotel booked by our travel agent. Because we were given no option to upgrade, once again we had what must have been one of the cheapest rooms in the resort - room 2219 in the hotel building. This was supposed to have an 'island view' but our view was almost entirely made up...

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Helpful?
1Thank JanetWalf0rdOBE
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

It is great that you felt relaxed in your spacious accommodations. However, it is disappointing to read that you were not pleased with the location of your room. We understand your frustrations as you expected a beautiful view of the island. We regret that we were not aware of your concerns as we would have tried to relocate your accommodations...

Knoxville, Tennessee
Reviewed 1 week ago via mobile

We stayed at the Sanctuary (gated community) and our house appeared as though it had just been renovated. We had a glitch when we checked in (arrived at 11am)... the condo wasn't available until 4pm and we had to push to get it at that time. A few things to keep in mind-- no daily maid service and you have...

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Helpful?
Thank Stacey T
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

It is nice that you enjoyed your stay at our resort. Our Sanctuary Villas are great due to its private and quiet setting along with the upscale amenities that are included with your accommodations. We are delighted that you had a wonderful time playing tennis and taking a dip in the pool. However, we do apologize for any delays during...

aldie
Reviewed 1 week ago

Be best we found in the Keys for family fun. The multiple pools are a big plus as is the calm water at the little lagoon where my little girl played in the sand without having to fear the waves. Rooms are nice, staff is attentive, and the resort has enough activities that you never have to leave. The only...

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Helpful?
Thank barry s
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

We are delighted that you found our property to be very fun. Our resort has many activities for everyone to enjoy and we are glad that you consider the variety of pools that we offer to be your favorite part of your stay. We appreciate you providing feedback on what you thought about everything as we use your input as...

Palm Coast, Florida
Reviewed 1 week ago

We stayed at Hawks Cay 2 years ago just before the sale of the property to new ownership. We ate our meals offsite, so that should explain dining. Our room was ok but often not cleaned until late in the day. The pool area was just ok. We went out on a few excursions ( parasailing, snorkeling) had a wonderful...

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Helpful?
Thank Sully1229
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

It was our pleasure to welcome you back to our resort. However, it is disappointing to read that you were not impressed with the cleanliness of our property and our food. Please know that we read the reviews from our guests as we genuinely care about your input. We use your feedback as a tool as we strive to provide...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Beachfront
  • Free Parking
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about Hawks Cay Resort

Address: 61 Hawks Cay Boulevard, @ Hawks Cay Resort, Duck Key, FL 33050
Region: United States > Florida > Florida Keys > Duck Key
Price Range: $330 - $851 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hawks Cay Resort 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
Hawks Cay Hotel Duck Key
Hawks Cay Duck Key
Duck Key
Hawk Cay Resort
Hawks Key
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Questions & Answers

Here's what travellers have asked, with answers from Hawks Cay Resort staff and other travellers.
109 questions
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See all questions (109)

Questions? Get answers from Hawks Cay Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The main hotel junior suite or the Marina Village are both great options!”
 of 5 bubbles coronagirl78, 28 Mar 2017 | Read review
“The Sanctuary is great for larger parties and has a great private dip pool!”
  • The view from the sunset cruise! A must do!!
  • Beautiful, heated dip pool in our own private backyard!
  • Great details!
 of 5 bubbles CCook17, 24 Mar 2017 | Read review
“Anywhere on this resort is heavenly!!!”
 of 5 bubbles alailachampion, 22 Mar 2017 | Read review
“Avoid this place drive 64 more miles and stay in Key West”
 of 5 bubbles bobf199, 21 Mar 2017 | Read review
“check in early and enjoy the beautiful settings and the pools”
 of 5 bubbles mag694, 21 Mar 2017 | Read review
5 of 5