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Hawks Cay Resort

Booking.comUSD 295*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hawks Cay Resort
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4,637 Reviews from our TripAdvisor Community

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There are newer reviews for Hawks Cay Resort
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Showing 4,397: English reviews
Nottingham, United Kingdom
Reviewed 6 July 2014

Brits and Americans may be nations divided by a common language but I say we are united by a desire for quality. And this place had it for the most part. Yep, it definitely needs a coat of paint and a bit of love to revive it to former glory, but that didn't detract from the overall high standards on...

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Helpful?
1Thank TadaTalks
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

It was a pleasure to accommodate you at the Hawks Cay Resort. Our resort is the perfect place to relax and unwind with picturesque views. We are always happy to learn when a guest’s experience is reflective of the high standards of customer service that we strive to achieve. Thank you for your wonderful review and we look forward to...

Boynton Beach, Florida
Reviewed 6 July 2014 via mobile

We stayed at the marina villas. To sum up: mildew smell, slimy floors (toddler's feet black in 20 min), alot of mildew on bathroom walls and curtain; maintenance had to come and remove giant hairball (not ours) from shower so water would drain; phone broken ( had to call 888 number on cell to get front desk; horrible food... All...

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Helpful?
2Thank FLgirl1981
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

Thank you for your review of your recent stay with us. Your comments about the floors and bathroom in your villa have been addressed with our management team and we do apologize for any disappointments this may have caused you. In the coming months, we will be undergoing updates to our resort and hope that you will stay with us...

Canton, Georgia
Reviewed 6 July 2014

Just back from 6 night stay at Hawks Cay with 14 and 7 year old son and daughter. Was fabulous stay for all of us. We booked standard hotel room in main building and we got put on the first floor where our room opened right out onto the main pool which was great! Kids woke up in the morning...

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Helpful?
Thank shannon c
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

It is always rewarding to hear when a guest enjoys their time with us and we greatly appreciate your review. It seems like you and your family really made the most out of your stay and it was a pleasure to accommodate you. Thank you for review and we hope you'll stay with us at the Hawks Cay Resort again...

Reviewed 4 July 2014

When we checked in for our 3 night stay over the 4th of July, no one mentioned the problems with the Sunset Villas. Apparently,every villa is wit high phone, internet and cable tv. They would not offer any discount , nor would they move us to a room which worked, because they didn't have any. When I asked how long...

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Helpful?
5Thank S J
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

Thank you for taking the time to let us know about your recent trip to the Florida Keys. We are committed to providing our guests with great accommodations to ensure that their visit is the best it can be and we truly apologize for any inconveniences that impacted your stay. Your comments about the phone, internet and cable service to...

Houston, Texas
Reviewed 4 July 2014

As some others have stated in reviews of Hawks Cay, this resort is a mixed bag. My hubby and I along with grandkids ages 7 and 10 spent 5 nights in a Sunset Villa. The Sunset Villa was perfect for us. We were 20 steps from the pool! While the on-site restaurant selections were fine, they are limited after you've...

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Helpful?
2Thank 2fromTexas1950
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

Thank you for taking the time to let us know about your recent trip to the Florida Keys. Although it was nice to know that you appreciated the comfort of our Sunset Villas, we do regret that you didn’t find our outdoor amenities to be of good value and we do apologize for any inconveniences you may have encountered. We...

Oviedo, Florida
Reviewed 4 July 2014

Just took a trip to Costa Rico total cost with airfare for 6 nights $667.00. 4 nights at hawk Cay 2 bedroom condo,my share $575.00, total cost $2200. Not worth it! I had to put money on my room key which I didn't mind until I had an alert that they charged me an additional $150. For what who knows....

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Helpful?
2Thank Patsy P
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

Thank you for sharing your perspective of our resort. It is disappointing to learn your stay was not as you expected and we’re truly sorry. We will review your comments with our team as we continually strive to provide the highest level of customer satisfaction for our guests. We appreciate your review and we hope that you’ll allow us another...

Winter Haven, Florida
Reviewed 4 July 2014 via mobile

From the moment we got there, we were treated astounding. Every employee that you ran into says hi and ask if everything was ok. The place has five pools one for kids one for whole family one for adults only and a couple down further at the resort. Don't forget the spa. The prices are high for drinks. For a...

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Helpful?
Thank jmpyley
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

We couldn't be more pleased to learn that you enjoyed your stay here at Hawks Cay Resort. We are committed to providing our guests with superior service to ensure their visit is the best it can be and we are pleased to hear that we did just that. It was wonderful to learn that you enjoyed our delicious restaurants and...

North Carolina Coast, North Carolina
Reviewed 2 July 2014

Just got back from our June 2014 stay at Hawks Cay and enjoyed every minute. From the Doormen when you arrive, the Front Desk, Wait staff to the pool staff we were not disappointed. Well cared for although busy and great choices to eat or play. Great for family's as we had our grandson's. Easy access to Marathon and other...

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Helpful?
Thank Linda L
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

Thank you for your great review. It was wonderful to have you here and your kind comments about our staff and resort are very much appreciated as this is the experience we strive to deliver to all of our guests. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back to the...

North Palm Beach, Florida
Reviewed 1 July 2014 via mobile

Overall we were very pleased with Hawks Cat. My granddaughter was thrilled she had a bunk bed to sleep in. Room was clean and the bathroom updated. We did have a problem getting clean towels. We also had a o problem with our clock radio. I called the front desk and they said they would send maintenance. They never came....

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Helpful?
Thank SandraPostell
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

We are delighted to have you and your granddaughter stay with us at the Hawks Cay Resort. Although we appreciate the positive remarks regarding our resort, it was disappointing to hear that your stay with us was not as anticipated. Your feedback will allow us to identify areas where we can make improvements. Thank you for your review and we...

Orlando, Florida
Reviewed 1 July 2014

we had a blast!!! Clean, Safe, Friendly, They have activities almost at every hr. for the kids with no extra charge - plus you have the options to book extra fun family activities. very good customer service..

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Helpful?
1Thank Linsy B
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

Wow, what a great review! It was wonderful to have you and your family stay with us at the Hawks Cay Resort. It’s always our pleasure to provide all of our guests with a variety of great amenities to ensure their stay with us is unforgettable. Thank you for your review and we look forward to seeing you and your...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Beachfront
  • Free Parking
  • Free Internet
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about Hawks Cay Resort

Address: 61 Hawks Cay Boulevard, @ Hawks Cay Resort, Duck Key, FL 33050
Region: United States > Florida > Florida Keys > Duck Key
Price Range: $341 - $676 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hawks Cay Resort 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
Hawks Cay Hotel Duck Key
Hawks Cay Duck Key
Duck Key
Hawk Cay Resort
Hawks Key
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Questions & Answers

Here's what travellers have asked, with answers from Hawks Cay Resort staff and other travellers.
111 questions
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over a year ago

See all questions (111)

Questions? Get answers from Hawks Cay Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room overlooking the main pool if possible”
TripsnEats, 23 May 2017 | Read review
“Water view!”
Jenmade2travel, 12 May 2017 | Read review
“Rooms by the Hotels are smaller than the Villas, but closer to main pool, and other facilities...”
CarloO614, 11 May 2017 | Read review
“Looking to stay at the sunset villas next time. Probably the furthest from the main pool area, but the sunsets must be absolutely amazing.”
jamescN6712QJ, 10 May 2017 | Read review
“Water view lanai guest room great for couples. Just walk right out to adults only pool and hot tub.”
  • From room 3103
  • Bedroom
  • Towel crustacean surprise
GypsyDaughter1, 10 May 2017 | Read review
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Prices are for 1 room, 2 adults
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