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Extended Stay America - Destin - US 98 - Emerald Coast Pkwy.

214 reviews
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Traveller (60)
Room & Suite (38)
Dining (9)
Overview
  • Excellent23%
  • Very good16%
  • Average18%
  • Poor16%
  • Terrible27%
Travellers talk about
“breakfast bars”(3 reviews)
“room was clean”(14 reviews)
“enjoyed my stay”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Fitness centre
Multilingual Staff
2.5 Star Hotel
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (214)Write a Review
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All reviewsbreakfast barsroom was cleanenjoyed my staygreat place to stayemerald coast
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11 - 15 of 214 reviews
Reviewed 3 August 2017

I will never stay at this hotel again. It was dirty and the beds are not comfortable and they do not provide upfront the required materials for extended stay. Leaky bathroom and unsavory area. Hotwire claimed it to be a 2.5 star and it was...More

Review collected in partnership with Extended Stay
Thank Stacy L
Response from 00esa, General Manager at Extended Stay America - Destin - US 98 - Emerald Coast Pkwy.Responded 4 August 2017

Stacy, it is disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will...More

Reviewed 2 August 2017

At breakfast only muffins and cereal bar and it says that the breakfast is included Will never came back here,too much money for this room Bad smell and dirty rooms Very dissapointed with this trip I don't recomend itMore

Review collected in partnership with Extended Stay
Thank alionap90
Response from 00esa, General Manager at Extended Stay America - Destin - US 98 - Emerald Coast Pkwy.Responded 2 August 2017

I would like to offer you my apologies for the inconveniences that you and your family experienced during your stay. We are sorry we failed to provide you the clean and comfortable room that you deserve. Your concerns have been relayed to our housekeeping manager...More

Reviewed 1 August 2017

Aweful they should not be on your website not a good quality facility hate it hate it hate it felt I wasted my money should have driven home beenitchmg since I left hope I didn't get bedbugs the rooms smell stale

Review collected in partnership with Extended Stay
Thank Brookandkj
Response from 00esa, General Manager at Extended Stay America - Destin - US 98 - Emerald Coast Pkwy.Responded 4 August 2017

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager

Reviewed 31 July 2017

Room had a bad smell and the fridge kept going out. The toliet was loose as well. The air unit would not cool. Had it on 60 and it was like 77 in t he room. Bad hotel that needs better service n fix up...More

Review collected in partnership with Extended Stay
Thank Erma D
Response from 00esa, General Manager at Extended Stay America - Destin - US 98 - Emerald Coast Pkwy.Responded 1 August 2017

Erma, we sincerely apologize for the cleanliness and maintenance issues you encountered in your room and regret the inconvenience caused. We have shared your concerns with our housekeeping and engineering teams, so we can understand what happened and correct our process to ensure a better...More

Reviewed 31 July 2017

Do not consider this hotel if you're a family of 4. The rooms are extremely small. The elevator works when it wants to. No daily housekeeping. Beds are uncomfortable. Do not waste your money on this hotel.More

Review collected in partnership with Extended Stay
Thank sdc603
Response from 00esa, General Manager at Extended Stay America - Destin - US 98 - Emerald Coast Pkwy.Responded 1 August 2017

We sincerely apologize for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. Our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion, we are...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Breakfast included
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Outdoor pool
Fitness Centre with Gym / Workout Room
Details
Price range
USD 69 - USD 193 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
USD 69 - USD 193 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (60)
Room & Suite (38)
Dining (9)
Pool & Beach (2)
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Room Tips
"If you just want to hang out in a beach town, it is good. If you want an extended stay this IS NOT it!"
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"Very accessible from the highway and in a quiet location"
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"Go to a different hotel"
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"2nd floor seemed clean. 1st smelled like smoke."
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