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So, the night before my check in I made a reservation and I also called and made sure that everything on my reservation was correct, the lady on that night said everything was correct. When I called the day of my reservation I was told...More
Response from BrianR4173, General Manager at WoodSpring Suites Daytona SpeedwayResponded 1 week ago
Thank you for taking the time to send in your experience, I will pass on your kind words to Chelsie. We've got the correct rate in the system for you now.
Great Place to stay for a great price, and great location. Excellent front desk staff, thanks DJ for your attentiveness. Housekeeping very friendly. The Room was very clean and well maintained. Comfortable beds. I will definitely stay there again. Close to the Speedway for race...More
Response from Brian R, Manager at WoodSpring Suites Daytona SpeedwayResponded 25 July 2018
Thank you very much for taking the time to send in your review, I will pass on your comments to DJ as well
The first thing I noticed when entering our room is that the floor had not been swept or mopped food stains on the hard wood floor from the previous occupants. Pull back the blanket on the bed to discover a pubic hair on the skins....More
Thank Samantha C
Response from Brian R, General Manager at WoodSpring Suites Daytona SpeedwayResponded 12 June 2018
I sincerely apologize about the condition of your room upon arrival, something like this should never happen. May you please reach out to me directly firstname.lastname@example.org I would like to gather some more information from you so I can narrow down who should have cleaned...More
This hotel is so basic, you have to buy a cooking package to use the mini kitchen. The bed was hard. The parking lot full of construction vehicles. Many guys at front and rear doors smoking and drinking beer
Response from Brian R, Manager at WoodSpring Suites Daytona SpeedwayResponded 11 April 2018
Thank you for sending in your review, while we sell rooms nightly we cater more toward the extended stay clientele. Offering only whats needed we are able to keep our prices very competitive.
Waited for over an hour to check in. Clerk did not know how to handle guests waiting to check in. Fighting with man about reservation he had made 3 weeks prior but not in system. Hotel was fully booked. No room for this poor person...More
1 Thank harleygirl6
Response from Brian R, Manager at WoodSpring Suites Daytona SpeedwayResponded 8 April 2018
I apologize we did not exceed you expectations. Thank you for taking the time to submit your review, this give me the opportunity to improve in areas we may be lacking.
You bring up some good points and I would like to inform future travelers...More
WoodSpring Suites is an extended stay hotel. Our hotels are comfortable, our rooms are well-priced. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. …MoreExtended stay hotels are different in amenities from traditional hotels. - This location is a pet-friendly hotel - 24/7 front desk - Appliances included in in-room kitchens with other items available - Three suite designs to choose from for one-to-four guests - Free basic wi-fi and parking - Guest laundry room and vending available at all locations 24/7 - Weekly rates, long-stay/monthly rates, and nightly rates available Less
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