We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
I have been at this hotel under corporate contract for the better part of 11 months From November 2017 through now, leaving for a couple months in the summer) and am very disappointed.
First impression is being hit with a very strong, bad smell that...More
Thank Lisa D
Response from 00esa, Manager at Extended Stay America - Miami - Coral GablesResponded 10 October 2018
Lisa, we are sorry your stay at our hotel was not to your expectations. Your feedback is valuable and has been discussed with our team members to review and alter our guidelines and provide a better experience for every guest entering our doors. We hope...More
Great staff, it makes different. Rooms are good, for short staying its just great. Kithcen in the rooms makes life easier if you are keen of cook healty food for yourself. Staff very helpful and kind. Will stay again.
before I forget wi-fi is not...More
Response from 00esa, Manager at Extended Stay America - Miami - Coral GablesResponded 1 May 2018
Tekin, many thanks for taking the time to review your stay at Extended Stay America. We are glad you liked many aspects of our hotel and that you especially appreciated our excellent staff members. We value your feedback and hope to welcome you back soon....More
Everyone was so friendly. Enjoyed my stay. Employees were wonderful a 10.
Needs more options for breakfast.
The rooms should be cleaned more often. I stayed a week and my room was cleaned once.
But overall happy with my stay thanks to the people at...More
Thank MARIA L
Response from 00esa, Manager at Extended Stay America - Miami - Coral GablesResponded 5 September 2018
Maria, thanks for making Extended Stay America a part of your travel plans. We are delighted to know you had an overall comfortable stay and that you enjoyed the hospitality of our courteous staff. Your concern regarding our breakfast will be discussed with our Brand...More
This hotel is just cleaned once a week and far from even acceptable. In my room there were no roaches but in one of my friends room there actually were. There's hardly ever anyone at the front desk and practically anyone can enter the premises...More
2 Thank Alicia A
Response from 00esa, Manager at Extended Stay America - Miami - Coral GablesResponded 18 August 2018
Alicia, we are very sorry for the difficulties you experienced. Being an extended stay and to maintain the privacy of our guests, we do the cleaning once in a week, however, this service is always available on request with a minimal fee. We take the...More
Pleasant, friendly and helpful staff. Amazing location and reasonable price. Comfortable rooms, and very convenient with the kitchenette. Excellent for business, doctors appointments and shopping around.More
Thank Isabel W
Response from 00esa, Manager at Extended Stay America - Miami - Coral GablesResponded 1 June 2018
Isabel, many thanks for sharing your nice feedback. We are glad to know our location was convenient for your needs and that you were satisfied with our top-notch service and facilities. It was a pleasure serving you at Extended Stay America, and we look forward...More