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I have come here for work several times. The grounds and facilities are very nice but the front desk service is really bad. I was unable to get Internet service in my room and they were unable to fix it. The next month was the...More
Thank Chris T
Response from Heather D, General Manager at Residence Inn St. Petersburg ClearwaterResponded 21 December 2016
Dear Chris T,
I am terrible sorry for the inconvenience of having difficulties with the internet service and our lack of resolve from our front desk. I have reached out to our internet provider to do a more thorough search of the issue. Clearly this...More
We checked in on a Friday at 3pm with plans to go to the Clearwater Aquarium the next day. We had booked the Dolphin Tale package that included 2 tickets to the aquarium, so when we checked in we asked about getting our tickets. We...More
Response from Heather D, General Manager at Residence Inn St. Petersburg ClearwaterResponded 28 November 2016
Thank you for submitting a review of our property. I am terribly sorry for the inconvenience of not having the tickets available earlier. This was a very unfortunate circumstance which I am sure was very frustrating for your and your family.
I booked a stay through Expedia, which was completely wrong! The property didn't have my reservation but did everything possible to get us in a room, especially Jenn! She looked at other property availability and offered to honor the lower online rate for her property....More
Thank Katrina B
Response from Heather D, General Manager at Residence Inn St. Petersburg ClearwaterResponded 22 November 2016
Dear Katrina B:
Thank you for taking the time to write a review on our property. It is regrettable that you didn't know that our property had all exterior corridors.
I was pleased to read that Jen assisted you in adjusting your reservations. She was...More
I don't pull "rank" often, but when a Platinum member checks in 24 hours in advance asking for early check-in, then calls to confirm and is told that a room can likely be available by noon, you'd think the hotel staff would find a way...More
1 Thank lisalmae
Response from Heather D, General Manager at Residence Inn St. Petersburg ClearwaterResponded 14 November 2016
Thank you for your comments regarding our hotel. I am terribly sorry for the inconvenience of not being able to guarantee the early check in. When the room has not been used the night before, there is never an issue with early check...More
We stayed in the 2 BR unit and liked the extra space it provided. We did not use the kitchen but there was one in the unit if we needed. The furnishings are basic but very clean met our needs. The pool was heated and...More
Thank donna h
Response from Heather D, General Manager at Residence Inn St. Petersburg ClearwaterResponded 17 October 2016
Dear donna h:
Thank you for the positive comments you made regarding our hotel, the Residence Inn St. Petersburg / Clearwater. It is always a pleasure reading reviews made by our valued guests.
If you are in our area again, we would like the opportunity...More
USD 144 - USD 322 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#13 Business Hotel in Clearwater
#18 Family Hotel in Clearwater
Non-Smoking Rooms ,
Number of rooms
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Residence Inn St. Petersburg Clearwater Hotel Clearwater ,
Response from CTTravelorNorwalk_CT | Reviewed this property |
I would suggest speaking with the management before you register there or speak with a manager before you register out. I ask for no safe to be used and they take the fee off of the bill as I do not use it. Any... More
I would suggest speaking with the management before you register there or speak with a manager before you register out. I ask for no safe to be used and they take the fee off of the bill as I do not use it. Any other luxuries available or items, let them know you do not want them.
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"2 bedroom suites with a kitchenette and separate living area."