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Our room was filthy so we got upgraded to a suite. It was just as bad. Below are pics of second room. They vacuumed the dining room while we were eating, double billed us (which took 5 days to get back), tried to pressure sale...More
14 Thank Glen G
Response from Diamond R, Manager at Mystic Dunes Resort & Golf ClubResponded 30 January 2016
Thank you for sharing. We are saddened to read that the quality of your unit was not the quality which you expected. Our housekeeping team thrives to assure each room is presentable upon arrival. Our team did their best in resolving this matter for you....More
The location of Mystic Dunes is good in terms of the magic kingdom. The rooms are spacious, so is the living area. Our shower was not cleaned and had hair and a bandaid in it. Parking was an issue as they used our parking lot...More
Booked the Mystic Dunes through Hotwire in August 2015 for three days in Orlando. On Check-in the time share people are across the front desk, they talked about a free gift, IGNORE!!! I told them I would check in with them later, but never did....More
The rooms were amazing, had a Jacuzzi, a regular shower and a little private bathrooms. A balcony and it was on the first floor, the backyard view was woodsy, very nature. I loved the living room and the kitchen, it was very comfortable and came...More
This is a timeshare resort, you will be channeled in that direction if you choose. The hotel staff was very good and made our stay nice. The timeshare person we met with was as poor as we have ever experienced, he had no idea of...More
Response from Diamond R | Property representative |
You are welcome to contact our customer service team to place your requests on the reservation. We do not make any guarantees as requests are first come, first serve but the staff will do their best to accommodate... More
You are welcome to contact our customer service team to place your requests on the reservation. We do not make any guarantees as requests are first come, first serve but the staff will do their best to accommodate you upon check in.