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Extended Stay America - Tampa - Brandon

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Extended Stay America - Tampa - Brandon
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34 Reviews from our TripAdvisor Community

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Showing 33: English reviews
Level Contributor
66 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW via mobile

This is the worst hotel I have ever stayed in...EVER! It started from the beginning Dwayne was so rude when I called the hotel. I was told someone would return my call about it...they didn't. With in 5 minutes of checking in we heard crashing in the bathroom to find our tiles falling off. They asked us not to shower... More 

Helpful?
Thank Michelle M
Jacksonville, Florida
1 review
Reviewed 4 weeks ago

We were having a rough day trying to book a hotel for the night through Expedia and Priceline and finally gave up when neither came through. We ended up driving by Extended Stay in Brandon, FL and without even telling Melissa, at the front desk, our story, she immediately took care of us and made our trip the best we've... More 

Helpful?
Thank WellTraveled301
Manager_11525, Manager at Extended Stay America - Tampa - Brandon, responded to this review

It is so rewarding to see you had an excellent experience at our hotel. Reading about the high-level of customer service you received and the clean room accommodations is satisfying. I will be sure to inform Melissa on what an amazing job she is doing. Thank you again for your review. We look forward to seeing you in the future,... More 

Saint Augustine Beach, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 October 2016

Stayed two nights to escape Hurricane Matthew. Hotel was very clean and comfortable. Staff very friendly and helpful. Would stay here again . Room was updated with a microwave, refrigerator and dining area. great value for the price.

Helpful?
Thank CB251b
Manager_11525, Manager at Extended Stay America - Tampa - Brandon, responded to this review

We appreciate you taking the time to write a review and for choosing to stay with us. I am pleased you were well accommodated at our hotel while you waited the storm. It is also great to know that our affordable rates were beneficial. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More 

Melbourne, Florida
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 October 2016

The grounds were like a giant ashtray. Cigarette butts everywhere. Nonsmoking room smelled like cigarette smoke. No cooking utensils available- no pans. We were given two plates, two cups, two serving spoons and one knife and one fork. It is bare bones. Grab and Go breakfast is coffee and a muffin and granola bar. I travel often for work and... More 

Helpful?
1 Thank LJfromFL
Manager_11525, Manager at Extended Stay America - Tampa - Brandon, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that the hotel did not meet your expectations. The cleaning issues you mentioned have been addressed to our staff and will be rectified. Please contact me, at bnd@extendedstay.com, to discuss this further. We would love to have another chance to provide... More 

Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 October 2016

This is not what I expected. Very shady people hanging out at night. Mostly men. Seems like they all live here hang out smoking and drinking beer. The inside of the room is OLD. You have to ask for dishes. There are no pots and pans to cook. My room was a "non-smoking" room that reeked of smoke. If you... More 

Helpful?
Thank bondsgirl1985
Manager_11525, Manager at Extended Stay America - Tampa - Brandon, responded to this review

Thank you for the feedback about your stay at our hotel. The situation you described regarding the lighting is truly regrettable. We did replace the exterior parking lot lighting about 2 years ago with high powered LED lights. We are very sorry for your experience. Unfortunately with the recent hurricane we did see a major increase in pets at the... More 

Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 March 2016 via mobile

Leaks in kitchen. Fleas in room. Bath room leaks. Very dirty rug. Smokers sit out side by doors you can smell it. Noise 50%of the time. Just very dirty place. Kitchen sink dirty so was dishes they gave us. We had to go out and buy bug and flea spray. Silver fish found crawl ING in tub. Not the best... More 

Helpful?
1 Thank cajuntboy
Manager_11525, General Manager at Extended Stay America - Tampa - Brandon, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our most sincere apologies for the room conditions you experienced. To prevent this from happening again, we are proactively working to resolve this issue both onsite and with a professional service company. I will also work with our staff to make sure... More 

Fort Myers, Florida
Level Contributor
70 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 11 March 2016

This hotel brand seems to rotate from bad to good to bad all over again. I stopped the stays because of lacking maintenance that diminished the value and was no very clean. Then in 2012 retried the one in Wesley Chapel and noticed it was refurbished and seemed alright. Tried this Brandon location later and liked the value. Was there... More 

Helpful?
Thank mochips
Manager_11525, General Manager at Extended Stay America - Tampa - Brandon, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am so disappointed that to hear that your stay was not to our company’s high standards. Please accept my apology. Your comments were reviewed by the staff, and we will review our cleaning and room inspection procedures to ensure your experience is not... More 

2 reviews
Reviewed 4 February 2016

I will tell you this was the worst hotel I have ever stayed in... The bed was rock hard I might as well have stayed on the floor. the room had a horrible odor didn't know if it was smoke or pet odor. I paid 130 for this room and I promise you I would have spent 200 at the... More 

Helpful?
Thank Chrissy F
Manager_11525, General Manager at Extended Stay America - Tampa - Brandon, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. While we no longer keep dishes in guest rooms, these items, including coffee pots, are available upon request at the front desk. In response to your feedback, we will continue... More 

Boynton Beach
Level Contributor
48 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 14 December 2015

Stayed with this chain before and this location is one of the nicest. Helpful staff, great location to get to Tampa, St Pete, Hwy 4, 75, 60, etc. Plenty of shopping areas and restaurants very close and a huge mall as well. Small fridge and stove to keep food cost down as well.

Helpful?
1 Thank James K
Manager_11525, General Manager at Extended Stay America - Tampa - Brandon, responded to this review

The staff and I read your review, and would like to thank you for writing such great things about your stay. I'm thrilled that you were able to enjoy the conveniences of our location and amenities. I’m so pleased that we were able to provide you with a home away from home experience! The staff and I would like to... More 

Brandon, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 October 2015

This hotel provides a small kitchen area where I am able to cook my food to meets my needs. The staff is friendly and very considerate. I have been comfortable during my stay here. As an extended stay hotel the housekeeping is one a week which I find good, since I am able to get clean towels from the front... More 

Helpful?
1 Thank Yvonne S
Manager_11525, General Manager at Extended Stay America - Tampa - Brandon, responded to this review

Thank you for your wonderful review of our property. I am so pleased to read that we were able to accommodate your needs with all the amenities our hotel has to offer. I truly appreciate your kind comments regarding our staff and the friendly customer service they provided you. Once more, thank you for posting your review. We look forward... More 

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Amenities

Highlights
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Tampa - Brandon

Address: 330 Grand Regency Blvd, Brandon, FL 33510 (Formerly Homestead Tampa / Brandon)
Region: United States > Florida > Brandon
Price Range: $104 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Tampa - Brandon 2.5*
Number of rooms: 141
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Also Known As:
Homestead Tampa / Brandon Hotel Brandon
Extended Stay America Brandon
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Tampa - Brandon staff and other travellers.
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Questions? Get answers from Extended Stay America - Tampa - Brandon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to the hotel next door.”
 of 5 bubbles bondsgirl1985, 9 Oct 2016 | Read review
“Six of one, half a dozen of the other. 3 buildings, all two story”
 of 5 bubbles JamesK340, 13 Dec 2015 | Read review
“Higher floors are quieter.”
 of 5 bubbles yvonnes861, 27 Oct 2015 | Read review
“Ask for the lakeside view”
 of 5 bubbles S1884LGmichellef, 30 Aug 2015 | Read review
“Choose a room on the inside - Ground floor (if you need more security). Choose the ones facing the lake if you need solitude.”
 of 5 bubbles YogeshGupta123, 18 Apr 2015 | Read review
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