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Embassy Suites by Hilton Boca Raton

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1,039 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Boca Raton
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Showing 1,015: English reviews
lincoln, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 November 2015

conveniently located, great amenities,high quality breakfast complimentary, including cook to order. Polite staff, and very good service, loved the 2 room suite with plenty of room and refrigerator, etc.

Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Barry H
AlCris, General Manager at Embassy Suites by Hilton Boca Raton, responded to this review

Thank you Barry for such a nice review. We enjoyed having you stay with us, and we hope you come back! It'll be our pleasure to serve you again. Sincerely, Alan Cristantiello General Manager More 

Fort Myers, Florida
Level Contributor
270 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 2 November 2015

Stayed here with family during FAU football weekend. I have no idea what was going on in the hotel, but my room smelled like mold and mildew. The other room was OK. Management relocated me, no problem. When we checked out the next AM, there was no record of the credit card that I used for both my room and... More 

Helpful?
1 Thank sallysue1279
AlCris, General Manager at Embassy Suites by Hilton Boca Raton, responded to this review

Dear SallySue, So sorry about the billing mix-up, I hope we gave everything corrected now. If not, please let us know so we can make it right. Also, I have forwarded your comments about the room smell to our housekeeper; we'll fix it. Please come back we would love to serve you again. Sincerely, Alan Cristantiello General Manager More 

boca raton, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 November 2015

very pleasant stay. Room was comfortable and clean. Food was delicious and Gary, the bartender was fabulous! He made our stay special and fun! The complimentary reception was quite a nice surprise. And we enjoy relaxing in the hot tub and the peaceful pool

Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Susan C
AlCris, General Manager at Embassy Suites by Hilton Boca Raton, responded to this review

Thank you Susan for such a nice review. We enjoyed having you stay with us, and we hope you come back! It'll be our pleasure to serve you again. Sincerely, Alan Cristantiello General Manager More 

Boston, Massachusetts, United States
Level Contributor
79 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 31 October 2015

I am pretty brand loyal to Hilton, so I received the check in option on my app. It offered me a room and I took it. I did not realize at that time it was a handicapped accessible room therefore it did not have a shower/tub, just a shower head, curtain and fully tiled bathroom. I wish they had let... More 

Helpful?
1 Thank Ali L
AlCris, General Manager at Embassy Suites by Hilton Boca Raton, responded to this review

Dear Ali, Thank you very much for staying with us, and for your comments. Sorry about the blackout too! We look forward to seeing you again. The eCheck-in application is new to all of us, but it works pretty well. Just give us a call on your way in next time, and we'll make sure you get the suite you... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 October 2015

I am staying here for business purpose and trust me my job offered me different hotels but i always picked this hotel. All the staff are very helpful,friendly and they enjoy working there. My favorite person there is BARBARA. She works at the bar. She is very cool,friendly and down to earth lady. I am not saying this because she... More 

Helpful?
1 Thank Sandeep P
AlCris, General Manager at Embassy Suites by Hilton Boca Raton, responded to this review

Thank you Sandeep, I will be sure to pass on your comments to Barbara. Yes, she's great! Thanks for staying with us! Alan Cristantiello General Manager More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 October 2015 via mobile

There was a roach walking around in the bathroom. They changed us to another room but then the drain was clogged in the bathtub. I've stayed at several Embassy Suites all over the country before and never experienced anything like that. I hope this helps other travelers.

Helpful?
3 Thank Alexandra M
AlCris, General Manager at Embassy Suites by Hilton Boca Raton, responded to this review

Dear Alexandra, Please accept my apologies and thank you for bringing this to our attention. We will work very hard to make it better and make it right for you next time if you would please give us another chance. Sincerely, Alan Cristantiello General Manager More 

Miami, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 October 2015

My family and I stayed at the hotel for just one night. The gentleman who checked us in was very rude to us and others upon check in. Later when we had some questions we approached Victoria, the other front desk agent. She was simply amazing. She greeted us with a warm smile and made us feel very comfortable. I... More 

Helpful?
1 Thank Nik_Perez
AlCris, General Manager at Embassy Suites by Hilton Boca Raton, responded to this review

Thank you for your comments, they are very helpful. I'll pass on your thoughts to Victoria, who does a great job. Please come back, we'd love to serve you again! Sincerely, Alan Cristantiello General Manager More 

Miami, Florida
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 October 2015

When my father passed away recently we needed last minute rooms for family members coming in from all over. This Embassy Suites was perfect. The rooms were all very nice and the beds so comfortable. We all enjoyed the complimentary cocktails one afternoon and the full breakfast with cooked to order eggs far exceeded our expectations. There was lots of... More 

Helpful?
1 Thank grovesandy
AlCris, General Manager at Embassy Suites by Hilton Boca Raton, responded to this review

Dear Sandy, It was our absolute pleasure to serve you and your family. We are always here for you. Sincerely, Alan Alan Cristantiello General Manager More 

The Villages, Florida, United States
Level Contributor
75 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 22 October 2015

All in all - Embassy Suites may be my favorite chain and this is one of their better properties. It's in the process of being remodeled (nearly done) and everything is is modern and in good taste. The beds and pillows provided a really good night's sleep, the water pressure and shower head were great, and their breakfast buffet included... More 

Helpful?
2 Thank Char G
AlCris, General Manager at Embassy Suites by Hilton Boca Raton, responded to this review

Dear Char, Thank you so much for your comments and for staying with us. We enjoyed having you and hope you come back soon. I'll have a word with the "Grumpy Smerf". My best, Alan Cristantiello General Manager More 

Apopka, United States
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 October 2015

The location is in a somewhat bland area not having immediate access to selections of shopping, dining, or local interest. However, there is access to the interstate and turnpike and because of the location off the main road it is a bit quieter than hotels in busy areas. The property was renovated in the past two years and the atrium... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank David B
AlCris, General Manager at Embassy Suites by Hilton Boca Raton, responded to this review

Dear David, Thank you for your comments on TripAdvisor and also for taking the time to share them with us. I really appreciate the feedback. So glad you enjoyed the hotel, the Fitness Center and the amenities. Sorry about the misstep with Housekeeping, and I've shared that with our Executive Housekeeper and the team. Please come back we would love... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Embassy Suites Boca Raton is located in the heart of Boca Raton. Easy access to all major Boca Raton attractions including the upscale Town Center Mall, Boca Raton Museum of Art, Mizner Park Shopping and Dining, Boomers Family Fun complex, Morikami Japanese Gardens, Trendy Atlantic Avenue, and of course, those beautiful beaches. Also close by you will find Florida Atlantic University, and Lynn University. Complimentary Full cooked-to-order breakfast each morning and nightly managers reception. ... more   less 

Additional Information about Embassy Suites by Hilton Boca Raton

Address: 661 NW 53rd Street, Boca Raton, FL 33487
Region: United States > Florida > Boca Raton
Price Range: $198 - $465 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Boca Raton 3.5*
Number of rooms: 263
Reservation Options:
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Also Known As:
Embassy Suites Boca Raton
Boca Raton Embassy Suites
Hotel Style:
#9 Business Hotel in Boca Raton
#9 Romantic Hotel in Boca Raton
#12 Family Hotel in Boca Raton
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Boca Raton staff and other travellers.
6 questions
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Questions? Get answers from Embassy Suites by Hilton Boca Raton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Know before you go”
 of 5 bubbles donroquefort, 12 Sep 2016 | Read review
“Every position is perfect”
 of 5 bubbles vedra2016, 30 Aug 2016 | Read review
“we like high floors”
 of 5 bubbles daliciaw2014, 23 Aug 2016 | Read review
“Don't trust reception supervisors”
 of 5 bubbles displeased064, 13 Jun 2016 | Read review
“Top floor upgrade has free (junk) snacks and beverages.”
 of 5 bubbles DrSGPrice, 19 May 2016 | Read review
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