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The St. Regis Bal Harbour Resort

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The St. Regis Bal Harbour Resort
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1,362 Reviews from our TripAdvisor Community

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Showing 1,177: English reviews
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Cleveland, Ohio
Reviewed 2 days ago NEWvia mobile

The hotel is beautiful and location is absolutely fantastic. All of the pool and beach attendants as well as room service were wonderful and very accommodating. For the price of the stay it would be worthwhile to consider the Four Seasons down the street. Everything is over the top expensive. We are used to paying high prices at resorts but...

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Helpful?
Thank ashleybarron23
Houston, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 21 March 2017

This was our 6th trip back to the St. Regis Bal Harbour. Upon check-in, I felt like a second-class citizen. My husband had to catch a later flight, and because the actual primary cardholder name was not present, I was not granted our normal platinum spg status, and was given a regular room. I have never stayed in anything less...

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Helpful?
3Thank melicia t
About Hotel's Favourite Review
BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear melicia t, Thank you so much this honest review about your stay with us and for continuously returning to our resort. We are extremely delighted to know that this is your 6th time with us and that you still consider us one of your favorite resorts. Although we regret not being able to accommodate your usual upgrade, we are...

Bronxville, New York
Reviewed 4 days ago NEW

This place is poorly run and everything is A overpriced and B not even good. I waited 30 minutes for a milkshake I mean cmon. Spend your $1,000 a night else wear. THERE IS NOTHING TO DO AT THE HOTEL OR IN BAL HARBOR (Except fishing on the Therapy IV which is great and worth the money)

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Helpful?
Thank Griffin G
BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Griffin G, Thank you for taking the time to review your recent experience at our resort. On behalf of the entire St. Regis Bal Harbour team, I would like to sincerely apologize for all the inconveniences you experienced during your visit. We would value the opportunity to discuss your stay in further detail. You may contact me directly at...

atlanta
Reviewed 5 days ago NEW

we came for a few days for my daughter's last spring break as she is graduating from college. Property is beautiful. We had two rooms, was hoping for an upgrade, but no such luck...in fact, our room had a whistle from the wind and rather than relaxing for four nites i found myself totally sleepless...but we were unable to move...

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Helpful?
Thank umbrellagirl
BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear umbrellagirl, Thank you for visiting The St. Regis Bal Harbour and for taking the time to review your experience on Trip Advisor. We sincerely apologize for the service inconveniences you encountered, and for the moments of disappointment you experienced during your stay. We regret to learn you had issues with the items you were promised to receive. Please rest...

New York City, New York
Reviewed 1 week ago via mobile

My brother and I just had an amazing stay at the St Regis bal harbour. Upon arrival we were checked in quickly by Vanessa who took care of us with care. We then met with the manager, Rami who exemplifies the unbelievable service the St Regis brand is known for. Rami upgraded us to an amazing suite and made sure...

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Helpful?
Thank morris f
BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear morris f, Thank you so much for taking the time to share this lovely review about your recent experience at The St. Regis Bal Harbour! We are pleased to learn that our Front Office staff members and Butler team took great care of you and made your stay a truly enjoyable one. I will make sure to share your...

Reviewed 1 week ago via mobile

My husband and I spect a long weekend in Miami and stayed here. What a gorgeous hotel! The service was amazing and everyone we came in contact with took great care of us. We ate at all the restaurants and lounged on the beach -- super relaxing. Loved it!!!

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Helpful?
Thank Kate M
BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Kate M, Thank you so much for sharing this review of your recent visit at our resort with the Trip Advisor community! We are grateful to learn that you enjoyed our overall hotel services and amenities. We look forward to welcoming you back soon! Sincerely, Oliver Key General Manager

Reviewed 1 week ago via mobile

That was my second time in Miami, first time stayed at other hotel...this time was totally deferent experince ..arrival Experince & for me personally always look for the guest service team " Bill captains"way of welcoming the guests feels like welcome home, after along trip " Bottles of water that dipped on the ice with so relaxed seated space on...

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Helpful?
Thank Mohamed K
BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Mohamed K, Thank you very much for taking the time to share the details of your recent stay at our resort. We are thrilled to learn that our team members and their personalized services made you feel at home after your long travels. Our breakfast buffet and beach cocktails are two of our many favorite recommendations we tell our...

New York
Reviewed 1 week ago via mobile

I wanted to love it here more than anything - and most of it, I did - but enough was wrong to leave a bad taste. The reviews are accurate in that it is a stunning, beautiful property. I had heard such rave reviews and read so many on here that perhaps my expectations were too high. Let's start with...

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Helpful?
3Thank familytravels27
BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear familytravels27, I want to sincerely thank you for taking the time to write this honest review about your recent stay at the St. Regis Bal Harbour. It is a true regret learn that you have experienced multiple inconveniences during your visit, particularly with our staff's services and overall experience at our breakfast buffet. At the St. Regis Bal Harbour,...

San Diego, California
Reviewed 2 weeks ago

From the moment you step onto the property you feel as though you have arrived. Nice personalized reception at check -in (glass of champagne is a nice touch). The rooms are impeccable and offer stunning ocean views. The hotel has great restaurants, several pool areas and a great beach. The SPA is amazing-treat yourself to a world class massage. I...

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Helpful?
Thank MyrnaYZ
BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear MyrnaYZ, Thank you so much for sharing your kind feedback about your recent stay with us! It pleases us to know that you enjoyed our personalized services and overall hotel amenities, but it pleases us even more to hear that you look forward to returning in the future! We hope to have the opportunity to welcome you back again...

Montreal, Canada
Reviewed 2 weeks ago

We were here for five nights before a cruise to the Caribbean. This beautiful, clean and modern Hotel offers great sea views from large balconies and great service, and is one of the most comfortable hotels I've seen. We were in room 709, which is a connecting room. The only problem encountered was all night long cries through the connecting...

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Helpful?
Thank Bellavance
BalHarbourManager, General Manager at The St. Regis Bal Harbour Resort, responded to this review

Dear Bellavance, Thank you very much for sharing your honest feedback about your recent stay with us. We are sorry to hear that you encountered some noise inconveniences during your stay, but I'm pleased to learn our staff members did their outmost to solve the problem and move you to another room! I'm also glad that you were able to...

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Amenities

Highlights
  • Beachfront
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Atlantico
Atlantico
Cuisines: American, Mediterranean
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Experience an exclusive enclave in Bal Harbour with luxury oceanfront accommodations, quiet unwavering taste, anticipatory service and seductive amenities. ... more   less 

Additional Information about The St. Regis Bal Harbour Resort

Address: 9703 Collins Ave, Bal Harbour, FL 33154
Region: United States > Florida > Bal Harbour
Price Range: $854 - $1,666 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St. Regis Bal Harbour Resort 5*
Number of rooms: 243
Reservation Options:
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Also Known As:
The St. Regis Bal Harbour Hotel Bal Harbour
The St. Regis Bal Harbour Resort Florida
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Questions & Answers

Here's what travellers have asked, with answers from The St. Regis Bal Harbour Resort staff and other travellers.
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Questions? Get answers from The St. Regis Bal Harbour Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a non-connecting room.”
Bellavance, 13 Apr 2017 | Read review
“All Rooms have ocean views”
IraL58, 9 Apr 2017 | Read review
“Avoid this property”
DJBSFO, 7 Apr 2017 | Read review
“The courtyard which the rooms face can be noisy since children are allowed to play there”
lesliea438, 24 Mar 2017 | Read review
“North facing rooms do not get balcony sun. The view was beautiful from room 607 quiet, great ocean view. all rooms face the ocean.”
  • Breakfast on balcony
TTTNewton, 14 Mar 2017 | Read review
5 of 5